Discover Luxury and Comfort at Pestana Grand Premium Ocean Resort

MARK MOTYER

Dec 27, 2021

5

Very comfortable hotel, welcoming and helpful staff. Evening buffet was varied and well prepared. We had a 2 bedroom apartment which was well appointed; we could have self catered but chose to eat in the hotel for 3 nights and in Funchal restaurants the other 3. No regrets really enjoyed it.

Helen Chiplin

Dec 16, 2021

5

Lovely hotel and amazing staff who can't do enough to help. A good selection of restaurants in the hotel. Very good amenities and a very peaceful place for a break with great ocean views.

Faisal

Dec 15, 2021

4

Very happy with the hotel. It was a great experience. Beautiful views of the ocean And they have a Really pretty garden area. The only thing I would say is that for a 5 star hotel bedding was less than desirable.

Rita Santos

Dec 03, 2021

1

Este hotel não é de confiança, uma vez deixei no ármario um casaco de 80 euros no ultimo dia e pedi para me devolverem ou procurarem mas n fizeram nada!!! Nunca mais lá volto!!!

Anna Parr

Dec 03, 2021

5

5* hotel, fantastic views. Very modern and nice. Lots of restaurants on site and near by

Juan Antonio Campo Izquierdo

Nov 03, 2021

2

La cena para ser de 5☆ es muy pero muy escasa.El otro dia se acabó a las 21.30 horas el atun para la plancha y pusieron carne. Solo 1 planchista para todo. Tienes que hacer cola.en el desayuno es muchisimo tiempo y solo hay 1 tostasor. Yo le quitaría una estrella ya!!. Fuí por una celebración personal y tuve q pagar 30 euros por dia ya que donde hice la reserva no pude reservar habitacion con vistas.Total 120Euros. Nos recogían a las 18.30 y no nos dieron opcion a salir un poco mas tarde. Si quería 25 euros para esa hora.Yo no pedía tanto solo un par de horas mas pero no dieron opcion. Lo de desctivarse las llaves..un sufrimiento.. A su favor me pusieron un vino y un pastelito para celebrar mi aniversarío. Un 10 por eso. Deje las maletas en el guarda maletas y tuve que pasar yo a cogwrlas.5☆ no sé donde se ven . Los camareros un 10 por su atencion.las duchas de la piscina un desastre.m

Juan Campo Izquierdo

Nov 03, 2021

2

Cena pobre. No merece paraun 5*

Irene Shakeshaft

Nov 03, 2021

5

The main of hotel was brilliant, good food & choice. Good facilities on site. staff brilliant couldn't help enough, bar staff great Just issues with some ground floor rooms & ants due to roof garden attaching to balcony. Especially 1018.

nokfun

Oct 18, 2021

5

Great place, awesome buffet for breakfast and dinner, friendly stuff, nice sea-view, great pools. Hardly to find better placed hotel on whole island. Stunning garden. As a minus points a would say bedding - not so comfy bed and "wine tour" - almost nothing to do with wine, decent sightseeing tour, but as a wine tour complete rip off.

Gilda Caldeira

Oct 03, 2021

5

Quartos confortáveis e limpos. Vista para o Cabo Girão imperdível. Pôr do sol lindíssimo. Piscina exterior de água do mar é grande. Os restaurantes foram todos bons em especial o Italiano. Pequeno-almoço variado. Obrigada Margarida e receção pelas sugestões sobre o que visitar na Ilha. Todo o staff deu um serviço excelente. Até à próxima em breve!

Fernando Mendonca

Oct 03, 2021

5

Muito bom hotel exelcelente servico boa comida ..staff competente.

Ninja 11

Oct 03, 2021

5

Mimo muito especial no aniversário,...👌limpeza muito boa, atendimento simpático e bastante profissional. Recomendo a qualquer pessoa. Um muito obrigado a todos os funcionários desse hotel inclusive a gerência.

Nelio Vieira

Oct 03, 2021

5

Excelente hotel. Bem localizado e com pessoal muito atencioso e muito profissional. Recomendo

john woolmore

Sep 13, 2021

3

The accommodation is excellent but the breakfast is mediocre for 5* and badly laid out. Coffee and tea are via 3 machines. The queues are often 5-6 people deep. The hot water for tea should be separate hot water urns this would eliminate 50% of the queue. The food area is inadequately planned with people getting in each other's way. It seemed the breakfast facilities did not match the number of guests. My special beef is that the majority of fruit appeared to be tinned and only once did I see a fresh apple or pear. Bananas were plentiful. In addition to the above the entertainment was naff. Old cronies who would not be out of place in an East end pub in the 50s. Basically cost saving by Pestana took the shine off my stay. BTW the courtesy bus to Funchal was also axed. Staff were pleasant though.

Azcola

Sep 03, 2021

4

Un buen hotel, con unas instalaciones modernas; una piscina de fábula con vistas al mar, en un entorno inigualable. El buffet está a la altura delo que pagas. Absolutamente recomendable!

Ana Freire

Sep 03, 2021

5

A madeira simplesmente pela sua beleza é um paraiso natural, madeirenses muito acolhedores e hospitaleiros.o hotel se tivesse mais estrelas nòs as atribuiriamos, pessoal magnifico a começar na recepcao, pessoal de limpeza, jardim, serviços de mesa , cozinha, piscina, bar, etc etc etc..todos fazem o melhor pelos clientes sempre com um sorriso no rosto..dos melhores hoteis que já ficamos, magnifico em tudo..obrigada a todos do fundo do coraçao, havemos cá voltar se deus quiser.ainda nos falta um dia para partir e a saudade já se sente..beijinhos grandes a todos.ana e jorge marques

Rolf K

Sep 03, 2021

5

The hotel welcomed us very warmly, the stay was very pleasant and all requests and extras were met to the fullest satisfaction. In any case, it will remain our preference for a stay in Madeira. We found the food and the atmosphere in the restaurant to be very pleasant. The pool area was also a relaxing stay.

Ana Cristina Silva

Aug 03, 2021

5

Que dizer deste hotel ? Excelente estadia . Quartos espaçosos, bonitos e bem decorados, de grande conforto. Bom ar condicionado, excelentes camas e têxteis, com bom jogo de almofadas. Boa piscina de água salgada e otimos recantos no jardim para se descansar .Bom pequeno-almoço sem reparos,bastante variedade e produtos bem escolhidos. Cozinha de esmerada qualidade na execução dos pratos. Otimo SPA , boa piscina interior, ginásio bem equipado, staff de elevada simpatia e profissionalismo. Sem dúvida a voltar

Mariana Santos

Aug 03, 2021

5

Uma experiência a repetir o mais brevemente possível. Hotel exímio em infraestruturas e serviços. Quero salientar as boas práticas da parte dos recursos humanos uma vez que fomos extremamente bem recebidos pela menina Sofia no acolhimento que se demonstrou sempre pronta a ajudar com um sorriso e uma boa disposição contagiantes. Quartos imaculados diariamente pela Sra. Susana. Óptima escolha na concessão da loja de souveniers, onde fomos atendidos pelo Sr. Vitor que atenciosamente nos aconselhou relativamente a várias actividades a realizar na ilha. Sem dúvida que tiveram um grande impacto na nossa vontade de voltar e por isso queremos parabenizar o seu excelente trabalho. Há que valorizar profissionais desta dimensão que nos fizeram sentir tão especiais. Relativamente à situação pandémica, foram sempre tomadas todas as medidas o que nos fez sentir muito seguros. Sem dúvida que iremos voltar ! Até breve :)

Gonzalo D

Aug 03, 2021

4

Un hotel espectacular en todos los sentidos. Vistas espectaculares del mar, piscinas interiores y exteriores, habitaciones muy amplias, y servicio muy atento. La relación calidad precio de la comida fue quizás la única pega. Por lo demás, muy recomendable.

Carmen Paula

Jan 03, 2020

5

Fue durante mis vacaciones decidí ir a Madeira y elegir este hotel... mereció la pena la isla preciosa, y el hotel maravilloso, limpio servicio atento, amable instalaciones maravillosas y aparte coincidio durante esa semana que era mi cumpleaños. Mi sorpresa al volver a la habitación: una botella de champán con bombones y un ramito de flores, con una nota felicitandome... fue increíble un detallazo que nadie lo tiene en ningún otro hotel

Loli Diaz

Jan 03, 2020

5

Perfecto, como hotel, precioso y instalaciones, lo que Le falta es actividades de entretenimiento y noches divertidas para juventud

Rildo Cadenas

Jan 03, 2019

4

El hotel está bien pero sobre valoradoEsperaba un poco más de un hotel de 5 estrellas El Buffet debería estar siempre con toda la fruta fresca sin conservas una sonrisa sería genial,El gym fue un poco decepcionante sobre todo la limpieza con lo pequeño debería estar reluciente y una toalla pequeña para los que hacemos deporte ayudaría a mantenerlo limpio un poco de información detallada sobre los lugares de interés sería de gran Ayuda pero hay que resaltar que tienen una chica en el mostrador junto a los ordenadores que es muy eficaz y de gran Ayuda

Fernando Barrado

Jan 03, 2019

1

Solamente entramos a tomar café y no pudo ser peor la elección. Capuccino (con nata :-/ )Insípido, con olor fuerte a leche en lugar de a café. Si algo sencillo es malo, no me imagino el resto. El servicio acelerado y tardón a pesar de ser enero y ser las únicas personas en la cafetería.

Mothyat

Pestana Grand Hotel

5

Lovely hotel in a beautiful setting. Far enough away from Funchal centre to be quiet but walking distance to several very good restaurants. There was also a shopping mall nearby. The hotel offered a...

shonab153

Excellent holiday

5

We are just back from a week here and just booked again for September 23rd! From the moment we arrived we felt welcome, offered a delicious glass of madeira wine and our luggage was taken up to a...

Denise W

We would stay here again.

4

This is a lovely hotel. We had a great sea view from our room. We found the staff very friendly staff. The restuarant food was good. We used the spa facilities and found them very good. It is about...

susan a

The fabulous sea views canât be beaten

5

Another wonderful stay at the Pestana Grand ,we love the location at the quiet end of the resort and itâs a nice one hour stroll into the centre of Funchal along the promenade with lots of lovely sea...

mgt2310

Underwhelming, not five star

2

Great location right on sea front promenade. Too far to walk into Funchal but local bus very handy. Outside spaces are lovely and huge outdoor pool but it is not heated so no good for our December...

Paul G

Great location

3

Nice location from perspective of lovely views of the sea, and in fact very rare Funchal experience of hearing the waves from your room. But itâs a long way from old Funchal (50 min walk). The food...

Pestana Grand Premium Ocean Resort, Funchal

Pestana Grand Premium Ocean Resort

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Pestana Grand Premium Ocean Resort, Funchal

Pestana Grand Premium Ocean Resort

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