ibis São Paulo Congonhas
R. Baronesa de Bela Vista, 801, In Sao Paulo (Vila Congonhas), Sao Paulo, 04612002, Brazil
Rating
4.1
GreenLeader
2024
Price Level
$
房间
391
Pets
Yes
從 $ 449.07
21
Dec
ibis São Paulo Congonhas, Sao Paulo
Price & Availability
Select your room
Standard Room, 1 Double Bed, Accessible ·
Bed & Breakfast · 1 Double Bed
Non Refundable
Standard Room, 1 Double Bed ·
Bed & Breakfast · 1 Double Bed
Non Refundable
Standard Twin Room, 2 Twin Beds ·
Bed & Breakfast · 2 Twin Beds
Non Refundable
Standard Room, Multiple Beds ·
Bed & Breakfast · 1 Double Bed and 1 Twin Bed
Non Refundable
Family Room, Multiple Beds ·
Bed & Breakfast · 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
973 reviews
5
794
4
1563
3
718
2
150
1
113
Customers Review
Value 4.5
Location 4.6
Cleanliness 4.2
Comfort 4
Neighborhood 4.2
Amenities 3.9
Condition 4.1
Quality 4
Recomendation 84%
“This is by far the worst service of a hotel I had to suffer for a long time. I had to wait 35 minutes to get my key. Treatment of guests who already had a reservation was s***. There was a group of travellers from a cancelled flight who got served at four lines at the front desk. The guests with an already existing reservation had to queue in just one line. After more than 20 minutes waiting time and starting to be impatient suddenly a security guy showed up and accompanied to another line which took another 15 minutes. This security guy just wanted to be nice and helpful but unfortunately it didn't work out.
The lady at the front desk was very rude by not welcoming me but just saying "Your name!" in such a way which reminded me to when I served my country.
After additional two minutes and after her admitting she doesn't speak English, another guy came who was able to understand me. At least he was nice and attempted to calm me down.
I also asked for my receipt so I can leave the hotel early in the morning to catch my flight but he denied. I was forced to line up again in the morning to get my receipt. Good lord, what a terrible service! I know it's not the front desk guy's fault, but it's a management issue.
The room looked really shabby and was very spartan. Bathroom's not clean. Air-conditioning is way too loud. WiFi is extremely slow.
Just to summarize in a few words: THIS HOTEL DEFINITELY SUCKS..!”
— Matthias Knapp
“Rooms are poor. Not even a plastic or paper cup to drink or flush.”
— Charles Bakker
Similar Hotels you may also like
Popular properties similar to ibis São Paulo Congonhas