“My stay was excellent because the staff unknowingly made my day by treating me with genuine human kindness. My wife and I had minutes before canceled an AirBnB reservation elsewhere because we were uncomfortable with the privacy of a unit we had booked. We started to shop around for alternatives, a quick google search brought up Fairfield LAX/El Segundo as a possible place to stay. We simply walked in, and were promptly greeted by Grace at the front desk. I can't say how many places I've stayed at where that very first acknowledgement really sets the tone for the ENTIRE stay! Even though it was apparent she was new, (she needed a bit of assistance on the keyboard shortcuts from her supervisor Marcella), her genuine kindness made me feel comfortable right away. Their stated rate matched what I had found online, so there was no need for haggling down the price. It was a quick check in, the room was modern, clean, and all that we needed for a good night's rest. My wife and I slept well, and we kept bringing up how thankful we were to find a good spot so quickly.”

“I'd always visit my friend who is an FA here. Every time I visit, the hotels they're in are always clean and presentable. They also have a bunch of rooms handy and I don't think they'll ever get full. Even on busy days, staff seems to be able to handle people and get them to where they need to be despite the crowd. I would check-in here if I was a tourist passing by.”