Hard Rock Hotel Riviera Maya
Km. 72 Carretera Cancun-Tulum, Near Kantenah Lagoon, Puerto Aventuras, 77710, Mexico
Rating
4.4
Travelers Choice
2021
Price Level
$$$$
Rooms
1264
Pets
No
from
$ 3,716.34
25
Dec
Hard Rock Hotel Riviera Maya, Puerto Aventuras
Hard Rock Hotel Riviera Maya
Aventura Spa Palace is ideally positioned in the heart of the Riviera Maya, where the tropical sun meets the turquoise waters of the Caribbean Sea. This adult's only resort is set within an 85-acre expanse, combining the exuberant virgin jungle, typical of the state of Quintana Roo with wide and spacious lawns and gardens carefully designed to please the senses. It is the ideal venue to bring your group and enjoy the outdoors while playing tennis, riding a bicycle or just having fun in the pool. Meeting planners will be delighted with the 55,000 square feet of flexible meeting space with state-of-the-art technology that fills the facilities and becomes the ideal location for corporate retreats, board meetings, conferences and social gatherings.
Price & Availability
Select your room
Preferred Rate
Deluxe Gold King - Hacienda ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Heaven - Deluxe Gold King Bed ·
All Inclusive
Deluxe Room, 1 King Bed (Heaven, Gold) ·
All Inclusive · 1 King Bed
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Non Refundable
Deluxe Gold - King Bed ·
All Inclusive
Preferred Rate
Deluxe Diamond King - Hacienda ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Deluxe Room, 1 King Bed (Gold) ·
All Inclusive · 1 King Bed
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Non Refundable
Preferred Rate
Deluxe Gold King - Heaven ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Heaven - Deluxe Sky Terrace One Bedroom ·
All Inclusive
Preferred Rate
Deluxe Sky Terrace Hacienda (1 Br) ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Deluxe Room (Heaven, Sky Terrace) ·
All Inclusive · 1 King Bed
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Non Refundable
Heaven - Deluxe Diamond King Bed ·
All Inclusive
Diamond King ·
All Inclusive
Preferred Rate
Deluxe Sky Terrace (1 Br) Heaven ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Deluxe Room, 1 King Bed (Heaven, Diamond) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Preferred Rate
Deluxe Diamond King - Heaven ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Deluxe Room, 1 King Bed (Diamond) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Deluxe Sky Terrace One Bedroom ·
All Inclusive
Deluxe Gold King Heaven ·
All Inclusive
Non Refundable
Deluxe Gold King Bed Hacienda ·
All Inclusive
Non Refundable
Deluxe Room (Sky Terrace) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Preferred Rate
Rock Royalty Partial Ocean View King Hacienda ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Preferred Rate
Deluxe King ·
All Inclusive
Transient Flex 1+Nts Pkt 47% - 47.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Preferred Rate
Deluxe Gold Double - Hacienda ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Preferred Rate
Deluxe King - Heaven-Adults Only ·
All Inclusive
Transient Flex 1+Nts Pkt 47% - 47.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Heaven - Deluxe Swim-up King ·
All Inclusive
Deluxe Sky Terrace (One Bedroom) Heaven ·
All Inclusive
Non Refundable
Preferred Rate
Deluxe Swim-Up King - Heaven-Only Adults ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Deluxe Room, 1 King Bed (Heaven - Swim Up) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Diamond King Heaven ·
All Inclusive
Non Refundable
Preferred Rate
Deluxe Partial Ocean View Double Beds - Hacienda - ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Heaven - Rock Royalty King ·
All Inclusive
Royal Room, 1 King Bed (Heaven, Rock Royalty, Pers. Asst.) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Deluxe Diamond King-Hacienda ·
All Inclusive
Non Refundable
Preferred Rate
Rock Royalty Partial Ocean View King - Heaven-Adul ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Preferred Rate
Rock Royalty Partial Ocean View Double - Hacienda ·
All Inclusive
Black Friday Latam 6+Nts 57% - 57.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Preferred Rate
Deluxe Double Max Occ 3 Adults ·
All Inclusive
Transient Flex 1+Nts Pkt 47% - 47.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Deluxe Sky Terrace (One Bedroom) Hacienda ·
All Inclusive
Non Refundable
Deluxe Gold - Double Beds ·
All Inclusive
Deluxe Room, 2 Double Beds (Gold) ·
All Inclusive · 2 Double Beds
Book now and save
Non Refundable
Double Luxury ·
All Inclusive
Package Rate
Cancel free of charge before Fri, 6 Dec 2024
Deluxe Swim Up King Heaven ·
All Inclusive
Non Refundable
Rock Royalty Partial Ocean View King Heaven ·
All Inclusive
Non Refundable
Deluxe Gold Double Beds Hacienda ·
All Inclusive
Non Refundable
Deluxe Partial Ocean View Double Hacienda ·
All Inclusive
Non Refundable
Rock Royalty Partial Ocean View Double Hacienda ·
All Inclusive
Non Refundable
Room Pool View ·
All Inclusive
Package Rate
Cancel free of charge before Fri, 6 Dec 2024
Suite Premium Sea View ·
All Inclusive
Package Rate
Cancel free of charge before Fri, 6 Dec 2024
Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty, Personal Assistant) ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Rock Royalty Partial Ocean View King ·
All Inclusive
Double Luxury Sea View ·
All Inclusive
Package Rate
Cancel free of charge before Fri, 6 Dec 2024
Preferred Rate
Deluxe Grand Sky Terrace (2br) New ·
All Inclusive
Transient Flex 1+Nts Pkt 47% - 47.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Preferred Rate
Deluxe Family 2 Bedroom - Hacienda New ·
All Inclusive
Transient Flex 1+Nts Pkt 47% - 47.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) With Personal Asistant Heaven ·
All Inclusive
Non Refundable
Preferred Rate
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom ·
All Inclusive
Transient Suites 2 Bdr 47% - 47.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) With Personal Assistant Hacienda ·
All Inclusive
Non Refundable
Rock Suite Ocean Front (Two Bedroom) With Personal Assistant Hacienda ·
All Inclusive
Non Refundable
Preferred Rate
Rock Suite Ocean Front (2bdr) With Personal Assist ·
All Inclusive
Transient Suites 2 Bdr 47% - 47.00% discount
Cancel free of charge before Fri, 1 Nov 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
940 reviews
5
11406
4
2347
3
1054
2
441
1
550
Customers Review
Value 4.6
Location 4
Cleanliness 4.6
Comfort 4.4
Neighborhood 4.2
Amenities 4.4
Condition 4.5
Quality 4.5
Recomendation 83.8%
“Had a wonderful experience here! I came here with my family for the first time, and we were treated very well by the staff in every department. Everyone is so friendly and helpful, not to mention happy. My favorite part of the resort was the food, the restaurant and snack options were endless and all very good. Thank you for a great Stay, I hope to come back soon. I particularly want to thank some of the staff I had multiple encounters with. This includes Ilse at Concierge, she was very helpful when it came to changing rooms, checking in, and just a great resource all around. The servers Gus,Ricardo, and Luis who all rotated around the resort were some of the best staff we have ever met. Very quick, efficient, and friendly. Gracias Hard Rock!”
— Cassaundra G
“Estuvimos una semana, somos socios, y nos trataron muy mal. No nos respetaron la membresía, nos cobraron en tarifa un poco mas cara de lo normal, nos dieron habitaciones con cucarachas y muy deterioradas, hacíamos reservaciones para restaurantes y sin avisar las cancelaron y no nos querían atender, nadie nos daba una respuesta de lo que sucedía. Al final nos dijeron q nos iban a dar una botella de Champaigne como una disculpa y nos enviaron una botella de vino espumoso blanco muy corriente y nos enviaron un correo con nuestro caso cerrado.No nos dieron también los beneficios q como socios teníamos, nos querían hacer otros cargos, cada habitación tenía un COVID test gratuito, porq mis hijos estudian en el extranjero, y argumentaron q como tenían pasaporte mexicano la tenían q pagar, haciendo discriminación a los propios nacionales.. en conclusion, arruinaron nuestras vacaciones y es muy caro el resort Para el servicio que dan!! Así como nosotros, coincidimos con otras familias mexicanas y canadienses quejándose de lo mismo. Mejor buscar otras opciones de resorts. HARD ROCK NO ES LA OPCIÓN.”
— Marisol Xolalpa
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