Grand Hyatt Kuala Lumpur
12 Jalan Pinang, Near Petrosains Science Discovery Centre, Kuala Lumpur, 50450, Malaysia
Rating
4.7
Travelers Choice
2021
Price Level
$$
Rooms
411
Pets
No
from
$ 2,575.80
26
Dec
Grand Hyatt Kuala Lumpur, Kuala Lumpur
Grand Hyatt Kuala Lumpur
Overlooking the iconic Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is strategically located in the heart of city and within walking distance to Golden Triangle shopping, dining scene and entertainment district. The hotel features spacious guestrooms including elegant suites with floor-to-ceiling windows that maximise natural daylight and best capture panoramic views of the city. For an enhanced experience of luxury, Grand Hyatt Kuala Lumpur presents three vibrant dining options with interactive live show kitchens, seven highly versatile meetings and events space including the Sky Lobby Lounge on the highest floor of the building, a 24-hour fitness centre, a freeform outdoor swimming pool and rejuvenating treatments at Essa Spa.
Price & Availability
Select your room
Grand Twin Room ·
Room Only · 2 Twin Beds
Non Refundable
Grand Room, 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
Room, 1 King Bed, Garden View ·
Room Only · 1 King Bed
Non Refundable
2 Twin Beds ·
Room Only
13% discount
Non Refundable
1 King Bed ·
Room Only
13% discount
Non Refundable
Grand Room, 1 King Bed ·
Bed & Breakfast · 1 King Bed
Non Refundable
Grand Twin Room ·
Bed & Breakfast · 2 Twin Beds
Non Refundable
2 Twin Beds ·
Bed & Breakfast
13% discount
Non Refundable
1 King Bed ·
Bed & Breakfast
13% discount
Non Refundable
Grand, Deluxe Room, 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
Room, 1 King Bed, Garden View ·
Bed & Breakfast · 1 King Bed
Non Refundable
1 King Bed - Garden View ·
Room Only
13% discount
Non Refundable
1 King Bed - Garden View ·
Bed & Breakfast
13% discount
Non Refundable
Double Bed ·
Room Only
13% discount
Non Refundable
Double Bed ·
Bed & Breakfast
13% discount
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.7
981 reviews
5
3798
4
798
3
202
2
80
1
68
Customers Review
Location 5
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.7
Amenities 4.6
Condition 4.7
Recomendation 86.6%
“one incident during our check in kind of ruins our mood. My wife were handling the check in while I wait with our kids. While waiting I took some light snacks and juice and eat it with my kids. Once my wife got our room key we continue finishing the foods. One of your staff approaches us asking if we are waiting for our key. I said we are done with check in just finishing up our foods. He said sorry the food is only for waiting guest. What difference does it make? Do I have to finish my food before we got the keys? If so please put a label at the food corner. This encounter ruins our experience on this lovely hotel. He did not seem to bother the other guest enjoying the food as well which makes me wonder is it because I am not wearing fancy dress or doesn't look like a dato'. I was not in the mood to argue so we left the lobby. Other than that the stay is good.”
— Ahmad Afifi Rosdi
“Grand Hyatt could do better.
Competitor is high especially u r located right in the city center.
Room is clean and comfy but service is no where near 5-star, probably like 2-3. Was ignore multiple times. Check in and check out is not smooth. Had to stand and wait for long.
Thirty8 is supposed to be a classy restaurant but the staff didn’t manage to hold on to their standards and allow guests to come in shorts and hotel ma slippers.
The hi tea set was not as great as advertisement. The combination was strange. We didn’t feel welcome and no warmth in your service.
The breakfast - Chinese noodles was excellent! One of the best I’ve ever tested. Egg station was fantastic with great presentation. Good spread was good. Just the walk to the foods station and our seat is rather long. But again, the service is not meeting expectations. Needed to wait for long before enter. Being treated like a student where teacher will need to check your this and that.
The overall staffing is obviously new and under trained.
Gym is great though!
All and all, feeling disappointed. Not coming back.”
— Dandelion Diamond
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