Discover Paradise at Sandals Dunn's River in Ocho Rios, Jamaica

Sandals Dunn's River

Mammee Bay, PO Box 858, By the ocean, Ocho Rios, Jamaica

Rating

GreenLeader

2024

Price Level

$$$

Rooms

250

Pets

Jan

Sandals Dunn's River, Ocho Rios

Sandals Dunn's River

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

Done

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Overall

Very Good

1110 reviews

Customers Review

Cleanliness 4.3

Comfort 4.2

Neighborhood 4.2

Amenities 4

Condition 4

Recomendation 51.5%

“No recomiendo. Mala atención, comida de mala calidad, poca variedad y suciedas. Establecimiento sucio y viejo y había chinches en la habitación”

— I Dg

“Everything about this place is Charming. Great Restaurant choices, and location lends itself to ease of Adventure, as lots of Local Attractions are close by.”

— #VRWEARUR 876

Customers review

Overall Very Good, 4

Cleanliness 4.3

Comfort 4.2

Neighborhood 4.2

Amenities 4

Condition 4

Recomendation 51.5%

Kayana Spence

Aug 29, 2022

Eu realmente gostei da minha estadia neste resort. A comida foi excelente e a equipe foram muito agradável. Eu gostei que eles tinham diferentes variedades de alimentos, bem como os restaurantes adicionais no resort. A cada encontro, eles me reconheciam e me faziam sentir muito bem-vinda. Foi até uma estadia mais agradável porque eu estava noiva. Meu noivo planejou o jantar privado mais espetacular em um gazebo alugado que a equipe juntos em tão curto prazo.

Graça Figo

Aug 29, 2022

Um dia bem passado, praia, piscina uma cozinha deliciosa

Edesio Junior

Aug 29, 2022

Passei um excelente dia com tudo incluso por um preço baixo. Recomendo.

Richard Brewer

Jun 29, 2022

Jewel Dunns River não existe mais. Sandals o comprou e está reformando a propriedade para um novo alto padrão, será o local a visitar uma vez aberto no final de 22

Richard Brewer

Jun 16, 2022

Jewel Dunns River is no more. Sandals have bought it and are renovating the property to a new high standard it will be the place to visit once open in late 22

Ehsan Eslami

May 29, 2022

Resort decente com tudo acessível por perto. Nós realmente tivemos uma boa experiência ficar neste resort.

Ehsan Eslami

May 29, 2022

Decent resort with everything accessible close by. We really had good experience staying at this resort.

Carol Hamrick

Mar 29, 2022

Meu marido e eu tivemos o prazer de passar férias no River Beach Resort & Spa do Jewel Dunn por vários anos consecutivos. Tínhamos começado a pensar no resort como nossa "casa longe de casa". Sempre ficamos satisfeitos com o resort, embora houvesse problemas ocasionais com a manutenção, e nosso quarto e vista sempre atendeu às nossas expectativas. Nenhuma dessas acomodações importava em comparação com o tratamento que recebemos da equipe incrível. Ficamos tão impressionados com muitos membros da equipe, incluindo as pessoas que prepararam a comida, os servidores, os barmen e a incrível equipe de entretenimento, além de outros. Fomos tratados como realeza! Eles tornaram toda a experiência muito mais divertida e agradável, e nos deram algo para esperar todos os dias e noites. Infelizmente, a maioria da nossa "segunda família" que estava empregada lá não estará mais no resort, que agora está sob nova direção. Supostamente, eles foram "demitidos" pela nova administração, sem qualquer aviso prévio. Tendo ficado tão impressionados com a hospitalidade e preocupação com os outros, mantivemos contato com alguns dos ex-funcionários, e fiquei com o coração partido ao saber que algumas dessas pessoas incríveis, trabalhadoras e amorosas não conseguiram encontrar outro emprego , e têm vivido em situações inimagináveis devido à sua demissão abrupta. E, para adicionar insulto à injúria, o COVID atingiu a Jamaica, o que aumentou ainda mais suas dificuldades e perdas. Alguns têm abrigo limitado, pouca comida e esperança cada vez menor de que sobreviverão por muito tempo se não conseguirem um emprego logo. Se é assim que as pessoas que consideramos família são tratadas, NÃO voltaremos ao resort. Não importa quanto dinheiro tenha sido gasto em uma grande reforma, nada pode substituir o excelente tratamento que recebemos desses ex-funcionários incríveis.

CAROL HAMRICK

Mar 06, 2022

My husband and I have had the pleasure of vacationing at the Jewel Dunn's River Beach Resort & Spa for several consecutive years. We had begun to think of the resort as our "home away from home." We were always pleased with the resort, even though there were occasional issues with maintenance, and our room and view always met our expectations. None of those accommodations mattered in comparison to the treatment we received from the amazing staff. We were so impressed with many staff members, including the people who prepared food, the servers, bartenders, and the amazing entertainment crew, as well as others. We were treated like royalty! They made the entire experience so much more fun and enjoyable, and gave us something to look forward to every day and night. Sadly, most of our "second family" that were employed there will no longer be at the resort, which is now under new ownership. Supposedly, they were "let go" by the new management, without any notice. Having been so impressed by the hospitality and concern for others, we have remained in contact with some of the former staff members, and I was heartbroken to learn that some of these amazing, hard-working, loving people have been unable to find further employment, and have been living in unimaginable situations due to their abrupt dismissal. And, to add insult to injury, COVID hit Jamaica, which has further increased their hardship and loss. Some have limited shelter, little food, and diminishing hope, that they will survive long if they can't attain employment very soon. If this is how people that we consider family are treated, then WE WILL NOT be returning to the resort. It doesn't matter how much money has been spent on a huge renovation, nothing can replace the excellent treatment that we received from these amazing former employees.

Kieko Jankee

Oct 29, 2021

Meu bf e eu ficamos aqui para minha viagem de aniversário e foi absolutamente incrível !!! 😊 A equipe foi tão amável e profissional. O resort era lindo, relaxante e muito limpo. 10 em todo o tabuleiro! Nós definitivamente estaremos de volta 🤗

Kieko Jankee

Oct 29, 2021

My bf and I stayed here for my birthday trip and it was absolutely amazing!!! 😊 The staff was so sweet and professional. The resort was beautiful, relaxing, and very clean. 10’s all across the board! We will definitely be back 🤗

Jovine Bailey

Aug 29, 2021

Minha experiência com o passe de um dia foi ótima! Eu nunca usei slides antes, então fiquei feliz que eles tinham um que eu pudesse deslizar para baixo no tubo. Eles serviam lanches o dia todo. Pipoca, cachorro-quente, hambúrguer, nachos e bebidas.Eles também tinham salas de jogos e outras atividades. Passei a maior parte do tempo flutuando no rio lento - minha parte favorita!

Jovine Bailey

Aug 29, 2021

My day pass experience was great! I've never gone on slides before this so I was happy they had the one that I could slide down on the tube. They served snacks all day. Popcorn, hotdogs, burgers, nachos and drinks.They also had game rooms and other activities. I spent most of my time floating around in the lazy River - my favorite part!

Sgt Mac

Jul 03, 2021

Had a good time, food wasn't the best but plenty of activities and pretty close to the excursions.

Fede Larregina

Aug 29, 2020

Uno supondria por el nombre, precio y tamaño que esperaria una buena estadia... fuimos a la torre Diamond, primera impresion? El ascensor no funcionaba, tuvimos que usar el de servicio que encima no funcionaba el boton para bajar en el primer piso, con lo que siempre teniamos que subir para bajar,y fuimos escoltados por una persona poco amigable que encima me reclamo la propina. Nuestras valijas tardarom mas de una hora en llegar y no teniamos con que cambiarnos. El hotel tiene muchos restaurantes y bares, los cuales no estan señalizados en ningun lado con lo que encontrarlos es x pura casualidad, los eventos de entretenimiento empezaban tarde y no se anunciaban el buffet tiene poca variedad, restaurantes con comida recalentada, la atencion es mala, TODA la comida es picante, no hay variable no picante, el dress code y las reservas para los restaursntrs se entera en la puerta, no te avisa nadie. Llegamos y no nos dijeron como usar el wifi (que es horrible y se corta siempre), en la habitación el aire goteaba, la bañera de la habitqcion no funcionaba bien la ducha y sin extractor.

Airam De Almada Garcia

Aug 29, 2020

Hotel anticuado. Buffet escaso y de baja calidad. El agua de la habitación turbia. Personal agradable pero hotel con grandes carencias.

I Dg

Aug 29, 2020

No recomiendo. Mala atención, comida de mala calidad, poca variedad y suciedas. Establecimiento sucio y viejo y había chinches en la habitación

JuanMa Guerra

Aug 29, 2020

Con una hermosa playa 🏖para disfrutar del Caribe.

Kadeem Morgan

Aug 29, 2020

I had a great time at this resort! The wife and I celebrated our 1st anniversary here and I enjoyed every minute. Staff was friendly, room was clean, and plenty of food and drinks.Only issue I had was the lack of towels. We did a lot of excursions so we got dirty a lot and was limited to towels. Spoke with the manager and they took care of the issue.If you are thinking about going, go!

Kayana Spence

Aug 29, 2020

I really enjoyed my stay at this resort. The food was excellent and the staff were very pleasant. I liked that they had different varieties of food, as well as the additional restaurants on the resort. Every encounter, they acknowledged me and made me feel very welcome. It was even a more pleasant stay because I was engaged there. My fiance planned the most spectacular private dinner on a rented gazebo that the staff put together on such short notice.

M W

Mar 08, 2020

Beach was very very small. I would say it's about 100 yard long. Nice restaurants to choose from and very nice activities.

#VRWEARUR 876

Mar 08, 2020

Everything about this place is Charming. Great Restaurant choices, and location lends itself to ease of Adventure, as lots of Local Attractions are close by.

Ariel Arias

Aug 29, 2019

Excelente

Donado Paez

Aug 29, 2019

Hay que volver sin pensarlo dos veces. Completa satisfacción.

Ariel Armando Castilla Marrufo

Aug 29, 2019

Es un hotel muy bonito con muchos arboles y palmeras lo cual le da un toque genial, en cuanto al servicio en general es bueno y de comida y bebida considero que estan de acorde con el precio de la estacia, por cierto es un hotel todo incluido.

Dena Reed

Aug 29, 2019

Loving our honeymoon stay here in Jamaica. This is a great location and close to the best excursions on the island. Best pizza I've had in any resort hotel or restaurant, real brick oven.Beautiful views from our 5th floor balcony too. Much entertainment,so much fun and good food.Will never forget this place.I read some reviews about cleanliness and I would just like to add that while we were there they closed the pool and hot tubs daily for cleaning, scrubbed the entire patio tile area with bleach and each restaurant was closed every couple days for thorough cleaning. We saw them using food thermometers every single day and when a guest left an odor in the elevator we just mentioned it to a staff member and it was cleaned and fresh just minutes later.There was constant cleaning going on. With that many guests there's bound to be some mess overlooked but it wasn't overlooked for long. The place is not brand new, nor perfect but taking that into consideration it was very nice. We had wonderful romantic moments and the staff was so friendly and kind. We loved it there and hated to leave.

Ana Maria Camolotto

Aug 29, 2017

Por sutranquilidady atenciones

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