The St. Regis Florence
Piazza Ognissanti, 1, Near Ponte Vecchio, Florence, 50123, Italy
Rating
4.8
Certificate of Excellence
2019
Price Level
$$$$
Rooms
99
Pets
Yes
from $ 6,124.75
21
Dec
The St. Regis Florence, Florence
The St. Regis Florence
Price & Availability
Select your room
Deluxe Guest Room, 1 King ·
Միայն Սենյակ
Package Rate
Cancel free of charge before Thu, 12 Dec 2024
Deluxe Room, 1 King Bed, Non Smoking ·
Միայն Սենյակ · 1 King Bed
Non Refundable
Deluxe Guest Room, 1 King ·
Bed & Breakfast
Package Rate
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Deluxe Guest Room, 1 King, Arno River View ·
Միայն Սենյակ
Package Rate
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Deluxe Room, 1 King Bed, Non Smoking ·
Bed & Breakfast for 2 Guests · 1 King Bed
Non Refundable
Deluxe Guest Room, 1 King, Arno River View ·
Bed & Breakfast
Package Rate
Cancel free of charge before Thu, 12 Dec 2024
Deluxe Room, 1 King Bed ·
Միայն Սենյակ
Package Rate
Non Refundable
Premium, Larger Guest Room, 1 King, Arno River View ·
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Deluxe Room, 1 King Bed ·
Bed & Breakfast for 2 Guests
Package Rate
Non Refundable
Premium, Larger Guest Room, 1 King, Arno River View ·
Bed & Breakfast
Package Rate
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Deluxe Room, 1 King Bed, River View ·
Միայն Սենյակ
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Non Refundable
Junior, Junior Suite, 1 King, Arno River View ·
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Junior, Junior Suite, 1 King, Arno River View ·
Bed & Breakfast
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Deluxe, Suite, 1 King, Arno River View ·
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Deluxe, Suite, 1 King, Arno River View ·
Bed & Breakfast
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Bottega Veneta, Suite, 1 King, Arno River View, Balcony ·
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Bottega Veneta, Suite, 1 King, Arno River View, Balcony ·
Bed & Breakfast
Package Rate
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Royal, Suite, 1 King, Arno River View, Balcony ·
Միայն Սենյակ
Package Rate
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Royal, Suite, 1 King, Arno River View, Balcony ·
Bed & Breakfast
Package Rate
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Presidential Suite, 1 King, Arno River View, Terrace ·
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Package Rate
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Presidential Suite, 1 King, Arno River View, Terrace ·
Bed & Breakfast
Package Rate
Cancel free of charge before Fri, 13 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.8
189 reviews
5
1330
4
147
3
38
2
18
1
9
Customers Review
Value 4
Location 4.8
Cleanliness 4.9
Comfort 4.8
Neighborhood 4.9
Amenities 4.6
Condition 4.8
Quality 5
Recomendation 88.1%
“Mediocre experience. I am saying that as a Titanium Elite Member. I am staying a lot in High End Hotels (sometimes over 100 nights per year), so I can compare it to others quite well. I used a lot of points for this stay and was not impressed. The rooms are good. We got on upgrade (even though not to a Suite, which was also a bit disappointing). The Service was very impersonal. No one asked how our stay was going. When we wanted to drop our bags at the end of our stay, the concierge desk employee asked us if we were guests in the Hotel. Even during the checkout there was no question about our stay. I also did not receive any questionnaire per email like a normal Hotel would send (that is why I am sending my review here). The service in the Hotel Restaurant was subpar. First breakfast, we were guided to our table. The waiter asked what we wanted to drink. 30 Minutes later (that is not a joke or exaggerated), we got the menu to order (there was no buffet due to the pandemic), tea and coffee. The Restaurant was 1/4 full. In between I called for a waiter and he waived at me and said I need to wait. In the evening we ate in the same Restaurant. The Fish for 50$ was way too salty. My partner ate a dish with was prepared on bread. It was almost impossible to cut. We ordered a steak knife and it was still a lot of work to just cut one piece out. Does the cook try his own dishes? The next day at breakfast it still took them 10 minutes to deliver just the menu. Why the person that guides you to your table not just simply grab the menus and give it to you while you are being seated, like in any other Hotel, is beyond me. For the price (points & cash) for this Hotel the service needs to be top notch, which it is not. Prior the start of the pandemic we just visited the St. Regis and Bali and the Ritz Carlton in Kyoto. There was simply no comparison to the service delivered in those Hotels compared to the St. Regis Florence. Unlike the other Hotels I will avoid this one in the future. I believe this is a shame as it would not take much to bring it up a level.”
— Mister Minister
“I was wowed when I was escorted and shown to my room. Expect an elevated experience; absolutely jaw dropping elegance, like Michelangelo designed this hotel himself.
Unfortunately, we had to deduct a star as the air conditioner never seemed to work properly (despite asking) and as such, trying to sleep in the evenings in a warm room was less than desirable.”
— Sean M
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