Experience Luxury in the Heart of New York City at Hilton Garden Inn New York/Tribeca

Rodrigo Neves de Faria

Jul 03, 2022

4

Excelente localização

Paulo Lopes

Jul 03, 2022

4

Ótimo, porém muito caro

Ahmed Uddin

Jun 26, 2022

2

A única coisa boa é a localizaçãoHotel em si é realmente terrível para o preço. Eles não vão te dar água .... Como realmente?? Eu pedi um creme dental que também não foi fornecido levou 3 horas para eles trazerem. As lâmpadas do quarto não funcionam, uma não pode ser desligada e a outra você não pode acender. As tomadas de parede estão caindo aos pedaços. O microfone do telefone não funciona corretamente. O quarto era pelo menos meio limpo. Ainda tem cabelo da pessoa anterior no banheiro

Janely Fernandez

Jun 26, 2022

5

Eu tive uma experiência tão incrível! A equipe da recepção foi tão acolhedora, e eles fizeram a minha estadia ainda melhor do que eu esperava. Eu recomendaria este hotel para quem eu conheço, e com certeza ficarei aqui novamente na próxima vez que precisar de um hotel em NY. Um dos funcionários se destacou. Esqueci o nome dela 😫 (começa com A), mas ela merece um aumento!

Ahmed Uddin

Jun 22, 2022

2

Only good thing is location Hotel itself is really terrible for the price. They won't give you water .... Like really?? I asked for some toothpaste which was also not provided took 3 hours for them to bring it up. The lamps in the room does not work one can't be turned off and the other you can't turn on. The wall sockets are falling apart. The telephone microphone doesn't work properly. The room was at least kind of clean. Still has hair from the previous person in the bathroom tho

Janely Fernandez

Jun 19, 2022

5

I had such an amazing experience! The front desk staff was so accommodating, and they made my stay even better than I expected. I would recommend this hotel to anyone I know, and will definitely stay here again next time I need a hotel in NY. One of the employees stood out. I forgot her name 😫 (it starts with an A), but she deserves a raise!

Ed Chubin

Jun 16, 2022

5

Overall good experience. Small enough to be recognized by staff and appreciated. I would say it was well worth the price being in a great location near downtown and ACE subway station. Main downside was that I would like a darker room in the morning.

Kelsey King

Jun 14, 2022

1

I DO NOT recommend this hotel. I checked out a day early because when I got back to my hotel room the night before, my door had been left open because the deadbolt was engaged. It’s not clear how long it was left open, by whom, etc. This was quite alarming, especially as I was traveling alone. When I checked out, I was told the manager would be in touch immediately. They never called. I called back again to ask what happened and to inquire about getting a refund since I checked out a day early and well before check out time, but radio silence. My credit card company even has reached out with no luck. Steer completely clear of this place. There are far better hotels that won’t treat a complete breach of safety as not their problem.

Fernando Porciani

Jun 03, 2022

5

Excelente relacion precio calidad

Paula Raquel Jacob

May 03, 2022

5

Ótimo hotel, com estação na metrô calçada da frente!! Recomendo!!

Eduardo Patrocinio

May 03, 2022

5

Muito saborosa e de excelente qualidade!!

Joan Warburton-Phibbs

May 03, 2022

1

There was quite a few issues with our room -broken equipment - limited hot water (none in the early morning) - no one to clean or make up the room or remove trash.... In lieu of this we got a trash bag to do our own removal of trash!For the cost of the room this was not acceptable.One of the worst hotel experiences and we have had many.I have always trusted this chain but not this time.The site advertises parking however it's blocks away in a garage that opens with their own policies so if you need an early start for a flight you could be out of luck!!!

Francisco Moh

Apr 03, 2022

1

El hotel muy bonito pero el de la tienda pésimo servicio

Erin Campbell

Mar 03, 2022

4

Clean room with amazing water pressure in the shower. Affordable rate and friendly service (except for one of the overnight front desk workers). Overall, nice stay.

Human and Device

Feb 03, 2022

5

Permaneceu por cerca de 20 dias e depois estendeu por mais 20. Excelente e realmente útil equipe, localização incrível perto de toneladas de restaurantes vibrantes, lojas e um belo parque ribeirinho. Bastante tranquilo, mesmo com janelas voltadas para a 6ª Avenida. Quartos grandes, antigos mas limpos. Meu único problema foi o ar condicionado fazendo algum barulho mostrando sua idade.

Human and Device

Feb 03, 2022

5

Stayed for about 20 days then extended for 20 more. Great and actually helpful staff, awesome location close to tons of vibrant restaurants, shops and a nice riverside park. Pretty quiet even with windows facing 6th Avenue. Big rooms, old but clean. My only issue was the air conditioner making some noise showing its age.

Jose Faria

Jan 03, 2022

4

A localização é muito conveniente, pois fica colado à estação do metrô Canal St. O primeiro quarto em que ficamos não tinha água quente. Além disso, o cofre, o secador de cabelos e o controle remoto da TV deste quarto não funcionavam. Felizmente, o staff foi super atencioso e nos mudou para outro quarto assim que reclamamos, e os problemas foram todos superados. O staff foi muito atencioso.

Kevin K

Jan 03, 2022

5

Asidefrom inconsistent Cable signal (couldn't watch TV without constant interruptions), an AC unit that would keep blowing warm-air when I set the thermostat to blow cool-air, keycard/digital keycard issues, my stay was great.Front desk staff is excellent at what they do, and they are really good at multi-tasking too.My stay was smooth and the location is great with great access to fun stuffto do downtown. Would definitely stay here again.

Alejandro Pinzon Art

Jul 03, 2020

5

Excelente ambiente para pasar un rato y tomar algo..me gusto!!

Gian Cesca

Sep 01, 2019

4

Amazing location. We met Louis CK just around the corner. Rooms are basic but clean which is really all I care about. My only real complaint is that the hair dryer wasn't working so I couldn't do my hair to it's full potential

HacheGe

Jul 03, 2019

5

Hotel muy cómodo en la zona sur de la isla y cerca de las zonas de interés.

Oscar Casal

Jul 03, 2018

5

Gran hotel podría tener otra estrella más por la calidad que ofrece

Ignasi Zorita

Jul 03, 2018

3

Como todos los Hilton últimamente, viejunos, caros para lo que dan y es que te cobran por ubicación. Solo repetiré si debo volver a Tribeca y están en promoción. El restaurante-Bar AoA es harina de otro costal, muy recomendable.

Ariadna P.

Jul 03, 2018

4

Hotel bonito, muy bien situado. Las habitaciones nos encantaron y repetiría mis en el mismo sitio. El chico de la entrada que ayuda con el equipaje muy simpático. El restaurante deja que desear respecto atención y calidad. Por e-mail no responden nunca...

Macarena Bada

Jul 03, 2017

4

Habitaciones de buena calidad Muy bien situado cerca del soho y broadway Personal atento y agradable Solo cabe mejorar el desayuno

James H

WOW Amazing Staff

5

I just want to say from check-in to checkout and in between our 2 week stay was top notch and amazing from the front desk, housekeeping, maintenance and the restaurant they really went well above the...

MrBLosAngeles

May disappoint usual expectations but good if seen in light of location and alternatives

4

Those who have stayed in various Hilton Garden Inn's know that most are spacious and some can be moderately luxurious. What one will find here may therefore be disappointing. There is nothing wrong...

GeneseoSupremo

Great location and staff

5

As others have said, the location is very good. Thereâs plenty around within walking distance - all levels of restaurants and bars (upscale and dive), shopping, china town. A lot of little extras...

Beth K

Great option when visiting NYC

5

This hotel is in a great location for walking or hopping on the subway. I felt safe. It was convenient. Staff was friendly. Room was comfortable. Everything I needed for a nice visit to...

VickiE809

Tale of two rooms

3

Generally, I really like Hilton Garden Inns, this one not so much. We had two rooms for this visit. One room was (typically) small overlooking the alley with an awesome bed and quiet. The second room...

Paradise41273692098

Poor/rude customer service

2

Worst customer service ever. I have never been spoke too so rudely. I simply was requesting a cancellation because my aunt has passed away and this person couldnât be more uncaring. I am fine with...

Hilton Garden Inn New York/Tribeca, New York

Hilton Garden Inn New York/Tribeca

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