“Friendly staff, excellent food with good mix of European and Moroccan dishes. The grounds of the hôtel are immaculately kept and the room cleaners do a great job. Entertainment team a bit too loud for my liking but hard working, fun and Friendly. The excursions with Explorer are superb. Totally recommend the 4x4 day in south Morocco, and the Marrakesh trip ( they have excellent guides who are full of insight)”

“Definitely NOT a 4 star hotel. First we got a room 10 min walk from pool/restaurant after a 4 hour wait,small windows,4 flights of stairs (with myself having a bad back) We demanded another room but they refused. Called our travel counsellor in london and finally got a room in the main hotel however the lift was broken down so another 4 flights of stairs. There were people in wheelchairs who had to be carried up and leave the wheelchair at the bottom. The entertainment staff were constantly harassing me to get up and do activities even though I told them several times I had a bad back and when I declined they were just rude! Got to the pool one day at 12.05 pm as I had been in pain only to be told I could not have a towel for the sun bed as they do not give them out between 12/2.30 (WTF) Staff definitely favoured the French over the English which in my book is racist! The food was hit and miss most days but on occasion was good. The one good thing was the waiters in the restaurant who were extremely friendly and attentive to us. The pool area was lovely and the hotel was clean although in need of updating. I would not recommend this hotel and its definitely not a 4 star!”