Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“The best hotel I've ever stayed in. Very clean, friendly staff, great location in neighborhood.”
— Dave Barrett
Customers review
Overall Excellent, 4.4
Location 4.8
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.6
Amenities 4.2
Condition 4.3
Recomendation 81.2%
Erica Toussaint
Dec 30, 2021
4
Beautiful scenery! Great atmosphere!
Benjamin Baker
May 29, 2021
5
Loved this hotel. Convenient 12 minute or so walk from the Hakata train station. There are so many restaurants and shops at Canal city which is part of the same complex. The room definitely had a "zen" feel to it and I felt very relaxed. The staff were very helpful, polite and friendly. the room service food was tasty as well
Dave Barrett
Jan 05, 2021
5
The best hotel I've ever stayed in. Very clean, friendly staff, great location in neighborhood.
Dominic Simone
Nov 30, 2020
5
Very clean, great rooms, super friendly staff. Location is perfect for shopping between the Mall and the nearby Ginza.
Jason J. Lee
Oct 08, 2020
3
The building is very old and hasn't gone through any renovations over the years. Good location, but there are newer and better hotels around.
pafrisoliuesaka
Couples trip
5
Hotel location is in an upscale mall and near downtown so very convenient. Queen bed room was very large. Shower/bath/toilet was 1 large open room with one wall being a large mirror. Shower had 2...
tommikeycarlos27
Grand Hyatt has always been a great experience for us. We love the complimentary services too.
5
Our stay at the Grand Hyatt on 26NOV21 was a beautiful experience as always. Ive been a member for quite a while now. I kind of just wish that the alcohol served here would be a bit stronger compared...
Jannet F
Great location, great service
4
I don't think you can beat the location and the service was top notch. Many of the beds and pillows in Japanese hotels tend not to be comfortable but the ones here are wonderful (we slept very well...
