Experience Luxury and Comfort at Meliá Avenida América Hotel in Madrid, Spain

Wei Mee Liew

Dec 27, 2021

4

Melia has always been our hotel choice. We choose to stay in this hotel because it is very near to the embassy and it is in the business district which mean not a touristic hotel (not crowded). This time we choose to stay in level room which comes with a separate dining hall and open to level guests till 11pm which is perfect for us as we usually check in late, and arrive to the hotel hungry and tired. Although the variety of food were not much (tiny sandwiches, cold cuts, cakes, nuts, some fruits, ect) But they do have sufficient selection of drinks from tea, coffee, juices beers and wines. The room however a little let down, the smell of the sewage from the toilet clouded the whole room. They did offer a room change and gave us a key to another room to check if we want to change , but unfortunately the key was not working, so we decided to stay with the same room, as we were just to stay for a night and too tired to move the luggage to a new room. And we thought the smell were due to the turned off ventilation and would go away after a while, but we were wrong. They also run out of slipper and they told us their stock will only arrive another 3 days. I hope they could improve and look into the sewage smell in the room.

Manfred Wolf

Dec 27, 2021

4

Nice hotels. Beds are a bit small but ok

Jarek

Sep 27, 2021

5

We only stayed for one night and had to catch our flight early in the morning, so we were very happy to be checked in quick. The staff was fluent in English, friendly and helpful enough to book us a taxi to the airport. The room was spacious and clean. The bed was very comfortable. All expectations were exceeded. We really enjoyed our stay and would certainly recommend this hotel to others.

Pol Salvador

Sep 12, 2021

5

Best hotel I've ever stayed at to the date. Rooms have been fully renovated, cozy and decorated beautifuly. Stayed for 9 nights and felt like at home (actually, much better). Hotel's staff, from housekeeping to breakfast waiters, receptionists, security... they're all truly outstanding, and altogether with the modern building and facilities, make this hotel (at least from my experience) one of the best of the Melia hotels network, and surely one of the best, if not the best, in Madrid. Note that some facilities such as the terrace, fitness center and indoor pool are closed due to renovations, but if you enjoy a nice run, the area's just perfect for that, safe and some tranquil residential areas and public parks worth exploring. As well as some good dinning options nearby and the very handy Suanzes metro station (plus you'll enjoy a beautiful walk through the park on your way to it)

Jeremiah Smith

Jul 27, 2021

5

Hotel is very nice. Check in was a breeze. The beds is nice and soft. Fridge in room. Rain showerhead. I definitely will enjoy my stay here.

Andrea C

Excellent conference hotel

5

The hotel is rather close to the airport, which means it's further away from downtown. It's very convenient for a conference with a lot of conference rooms. The service and the food throughout the...

Thelastrealtraveller

Could be better - Staff are very good

3

I have only given three stars purely on location and how old the hotel is. The rooms need a makeover as the style is still somewhere between 1980âs and 90âs. The Bar area is nice with friendly staff...

TPC_Irene

Good, but

4

As a Melia repeater we were a bit surprised about a few things. The service is friendly as usual at Melia, good team ! The room was OK, probably a light renovation would be nice. Breakfast is good...

EVidali

Overall Good Service. Very Clean Facility

4

Rooms are very good size. Housekeeping is exceptional. Entire hotel was immaculate. If you are non Spanish speaking it is a problem, many hotel staff not able to communicate in English. Breakfast...

timlewis1908

what ever is advertised you will not get

1

some of the things for the level experience as advertised on their own website I was not given and I have sent a complaint on the survey raising these issues - will not reccomend and only 1 person...

marvyuropa04

Thank you for your service ð

5

Its was amazing for may partner to visit and check in in your hotel we will come back there soon. But i want you to know that im not really satisfied to the room service when I ask for cleaning to...

Meliá Avenida América, Madrid

Meliá Avenida América

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