“We checked in to Room 216 at this Marriott on Friday the 17th, early evening. It was around 10:00 pm. My daughter was lying down on her bed when she noticed something crawling on her pillow. She immediately jumped up. We saw a larger bed bug and a smaller baby bed bug. We were appalled, to say the least. We took pictures of the bug and called the front desk, reporting what we saw in our bed. The attendant at the front desk was not any all apologetic. We asked for a refund and the attendant was not willing to assist us and her only response was that she was unable to do so amd that it's up to us if we wanted to be given another room or leave. If we left to another hotel, she informed us that we would not be guaranteed a refund even though we had taken pictures of the bed bugs and had video evidence of the bugs. At 1100 pm at night, we checked out and went to a different hotel with absolutely no guarantee from the hotel or corporate Marriott that we would obtain a refund. Needless to say, it was a terrible and unsettling experience. We are very disappointed with the service received from both the local Marriott as well as Corporate Marriott.”

“Location of the hotel is close to places to eat but overall an industrial area. Hotel staff was friendly. I stayed on the 3rd floor with a double queen setup and a tub shower. HVAC system is a window unit that work decent but also comes with the added noise as well as the vent blowing on you if you sleep in the bed close to the window. Nothing fancy but overall clean. Hotel is a little run down and ready for a remodel.”