Krystal Urban Monterrey
Boulevard Antonio L Rodriguez No. 1880 Pte., Near Galerias Monterrey, Monterrey, 64650, Mexico
Rating
4
Price Level
$
Rooms
150
Pets
No
from
JPY 82,253.82
15
Jan
Krystal Urban Monterrey, Monterrey
Krystal Urban Monterrey
Ideally located in the prime touristic area of Monterrey Suburbs, Hilton Garden Inn Monterrey promises a relaxing and wonderful visit. The hotel has everything you need for a comfortable stay. To be found at the hotel are free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, room service. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like air conditioning, desk, mini bar, telephone, television LCD/plasma screen. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, indoor pool. Hilton Garden Inn Monterrey is an excellent choice from which to explore Monterrey or to simply relax and rejuvenate.
Price & Availability
Select your room
Double Superior King Bed ·
Room Only
Exclusive discount -56.12 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Double Superior Two Double Beds ·
Room Only
Exclusive discount -56.12 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Superior Room, 1 King Bed ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Superior Room, 2 Double Beds ·
Room Only · 2 Double Beds
Member’s exclusive price
Non Refundable
King Bed - Superior Room ·
Room Only
45% discount
Non Refundable
2 Double Beds - Superior Room ·
Room Only
45% discount
Non Refundable
1 King Bed - Superior Room ·
Room Only
47% discount
Non Refundable
Double Superior ·
Room Only
Package Rate
Cancel free of charge before Sat, 4 Jan 2025
Double Superior Two Double Beds ·
Bed & Breakfast
Exclusive discount -81.50 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Double Superior King Bed ·
Bed & Breakfast
Exclusive discount -81.50 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Junior Suite, 1 King Bed ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Superior Room, 1 King Bed ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Superior Room, 2 Double Beds ·
Bed & Breakfast · 2 Double Beds
Member’s exclusive price
Non Refundable
Double Room Superior 2 Double Bed(s) ·
Room Only
Room Superior 1 King Bed(s) ·
Room Only
2 Double Beds - Superior Room ·
Bed & Breakfast
20% discount
Non Refundable
King Bed - Superior Room ·
Bed & Breakfast
20% discount
Non Refundable
1 King Bed - Superior Room ·
Bed & Breakfast
47% discount
Non Refundable
Junior Suite King Size Bed ·
Room Only
Package Rate
Cancel free of charge before Sat, 4 Jan 2025
Double Superior ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sat, 4 Jan 2025
Junior Suite, 1 King Bed ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Double Room Superior 2 Double Bed(s) ·
Bed & Breakfast
Room Superior 1 King Bed(s) ·
Bed & Breakfast
Single Suite Junior 1 Double Bed(s) ·
Room Only
Junior Suite King Size Bed ·
Bed & Breakfast
Cancel free of charge before Sat, 4 Jan 2025
Single Suite Junior 1 Double Bed(s) ·
Bed & Breakfast
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
228 reviews
5
290
4
177
3
120
2
74
1
64
Customers Review
Cleanliness 4.1
Comfort 4.2
Neighborhood 4.1
Amenities 4
Condition 3.8
Recomendation 81.2%
“Their was no hot water, the front desk did not answer so I had to run down stairs and the front person was in the back room, I had to call him. NO apologies or remedies were presented. The A/C buttons did not work, so I could not control room temperature. The hotel staff only said this all happened in a floor that had recently been remodeled and offered no other explanation or apology. The front desk said that the manager would email me to give an apology or something but never did. THIS WAS BY FAR MY WORST EXPERIENCE IN A HOTEL IN ALL OF MEXICO. Because of all the these inconveniences we were late to a wedding we had.”
— Carla Gonzalez
“TERRIBLE experience. Air Conditioning was constantly failing, the WiFi was terrible (weak signal and incredibly slow), and the buffet breakfast was severely lacking in both taste and variety (you could get something drastically better & cheaper walking out into the adjacent food court), the pool wasn't clean, the card keys uses for hotel access frequently failed and required reactivation, Elevators were out of service, Reception was understaffed and often had it's hands full making for long wait times, and the room service phone didn't work meaning every request and complaint had to be in person at ground floor. Worst part is, I did complain about most of this, but Reception's response was unapologetic, to just "deal with it" as it's due to repairs, and to send a useless technician who never solved anything.
I ended up renting an Airbnb out of how bad this hotel was.
Honestly I don't quite get how this is a 3 star hotel...This should be 2 stars at best. Rooms were pretty enough for a 3 star experience, but the overall service was atrocious and undeserving of it's 3 star status.
Would not stay here again.”
— Sergei Garcia
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