Canopy by Hilton Dallas Uptown
2950 Cityplace West Blvd, In Dallas (Uptown), Dallas, TX 75204, United States
Rating
4.5
Travelers Choice
2021
Price Level
$$$
Rooms
150
Pets
Yes
from
$ 1,742.85
23
Dec
Canopy by Hilton Dallas Uptown, Dallas
Canopy by Hilton Dallas Uptown
Have a truly local stay at Canopy by Hilton Dallas Uptown set in a vibrant neighborhood where locals come to shop dine work and play. You*ll find the story of Uptown throughout the hotel including artwork vintage bricks from McKinney Avenue and a refurbished piece of the M-Line Trolley which has connected Uptown to Dallas for over 100 years. We*ll welcome you with a locally inspired keepsake at check-in. Every Just-Right Room has free WiFi a 55-inch TV refrigerated drawer Nespresso machine and a place for everything on uncloseted shelves and racks. Close the sliding barn door and enjoy a cool night*s sleep on beds made just for Canopy. We*ll also deliver a free Canopy Break Fast Bag each morning if you like. Suites feature more space a separate living area balcony and extras like robes and Canopy socks. Our lobby is an energetic space that transitions as the day does we call it Canopy Central. Enjoy a complimentary artisanal breakfast each morning or join us around the communal table for complimentary evening tastings of local brews and spirits. The Canopy Cafe is a great place for light bites and local coffee and our rooftop lounge offers stunning views of Dallas. The hotel Enthusiasts are happy to plan tours and activities connecting you to the best Uptown has to offer. Walk to Klyde Warren Park the Dallas Museum of Art and the AT-T Performing Arts Center or set off on a complimentary Canopy Bike to explore Deep Ellum the Park Cities and the Arts District.
Price & Availability
Select your room
2 Queen Beds Mobility Accessible With Tub ·
Room Only
Non Refundable
1 King Mobility/Hearing Accessible W/ Bathtub ·
Room Only
Non Refundable
2 Queen Hearing Accessible ·
Room Only
Non Refundable
2 Queen Beds ·
Room Only
Non Refundable
1 King Bed ·
Room Only
Non Refundable
2 Queen Mobility Accessible W/ Roll In Shower ·
Room Only
Non Refundable
1 King Bed Hearing Accessible ·
Room Only
Non Refundable
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) ·
Room Only · 1 King Bed
Non Refundable
Room, 2 Queen Beds, Accessible (Roll-In Shower) ·
Room Only · 2 Queen Beds
Non Refundable
Room, 2 Queen Beds, Accessible, Bathtub ·
Room Only · 2 Queen Beds
Non Refundable
1 King Bed Corner Room ·
Room Only
Non Refundable
1 King Bed Dallas Skyline View ·
Room Only
Non Refundable
1 King Corner Mobility/Hearing Access Bathtub ·
Room Only
Non Refundable
2 Queen Beds - Accessible Room ·
Room Only
5% discount
Non Refundable
1 King Bed - Accessible Room ·
Room Only
5% discount
Non Refundable
1 KING BED,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Sat, 30 Nov 2024
2 QUEEN BEDS,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Sat, 30 Nov 2024
1 King City View-Hearing Accessible ·
Room Only
Non Refundable
Double King Size Bed ·
Room Only
Non Refundable
Double With Views ·
Room Only
Non Refundable
Double Accessible With Views ·
Room Only
Non Refundable
Double Accessible King Size Bed ·
Room Only
Non Refundable
1 King Mobility/Hearing Accessible W/ Bathtub ·
Bed & Breakfast
Package Rate
Non Refundable
2 Queen Beds ·
Bed & Breakfast
Cancel free of charge before Sat, 14 Dec 2024
1 King Bed With Terrace ·
Room Only
Non Refundable
2 Queen Beds Mobility Accessible With Tub ·
Bed & Breakfast
Cancel free of charge before Sat, 14 Dec 2024
2 Queen Hearing Accessible ·
Bed & Breakfast
Cancel free of charge before Sat, 14 Dec 2024
1 King Bed ·
Bed & Breakfast
Cancel free of charge before Sat, 14 Dec 2024
Room, 1 King Bed, Accessible (Hearing) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Room, 2 Queen Beds, Accessible (Roll-In Shower) ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
Room, 1 King Bed ·
Bed & Breakfast · 1 King Bed
Non Refundable
Room, 2 Queen Beds, Accessible, Bathtub ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
Room, 2 Queen Beds ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Room, 2 Queen Beds, Accessible (Hearing) ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
2 Queen Access With Roll In Shower ·
Bed & Breakfast
8% discount
Non Refundable
1 King Mobility Hearing Accessible With Tub ·
Bed & Breakfast
8% discount
Non Refundable
1 KING MOBILITY/HEARING ACCESSIBLE W/ BATHTUB - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 QUEEN HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 QUEEN BEDS - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING BED - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING BED HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 QUEEN MOBILITY ACCESSIBLE W/ ROLL IN SHOWER - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 QUEEN BEDS MOBILITY ACCESSIBLE WITH TUB - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 Queen Mobility Accessible W/ Roll In Shower ·
Bed & Breakfast
Non Refundable
1 King Bed Hearing Accessible ·
Bed & Breakfast
Non Refundable
2 QUEEN BEDS MOBILITY ACCESSIBLE WITH TUB - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 QUEEN HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 KING BED HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 KING BED - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 KING MOBILITY/HEARING ACCESSIBLE W/ BATHTUB - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 QUEEN MOBILITY ACCESSIBLE W/ ROLL IN SHOWER - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 QUEEN BEDS - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 Queen Beds With Terrace ·
Room Only
Non Refundable
2 Queen Beds With Dallas Skyline View ·
Room Only
Non Refundable
Double Two Queen Beds ·
Room Only
Non Refundable
1 KING BED CORNER ROOM,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Sat, 30 Nov 2024
1 KING BED DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Sat, 30 Nov 2024
2 QUEEN BEDS,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Wed, 4 Dec 2024
1 KING BED,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Wed, 4 Dec 2024
1 King Bed Dallas Skyline View ·
Bed & Breakfast
Cancel free of charge before Sat, 14 Dec 2024
1 King Bed Corner Room ·
Bed & Breakfast
Cancel free of charge before Sat, 14 Dec 2024
1 King Corner Mobility/Hearing Access Bathtub ·
Bed & Breakfast
Cancel free of charge before Sat, 14 Dec 2024
1 KING BED WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Sat, 30 Nov 2024
1 KING CITY VIEW-HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING CORNER MOBILITY/HEARING ACCESS BATHTUB - VIS FIREALRM/DOOR/PHN ALRT/WELCOME GIFT - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING BED CORNER ROOM - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING BED DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 King City View-Hearing Accessible ·
Bed & Breakfast
Non Refundable
1 KING CITY VIEW-HEARING ACCESSIBLE - VIS FIRE ALARM/DOOR/PHONE ALERT-WELCOME GIFT - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 KING CORNER MOBILITY/HEARING ACCESS BATHTUB - VIS FIREALRM/DOOR/PHN ALRT/WELCOME GIFT - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 KING BED CORNER ROOM - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 KING BED DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
1 King Bed With Terrace ·
Bed & Breakfast
Cancel free of charge before Sat, 14 Dec 2024
2 QUEEN BEDS WITH DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Sat, 30 Nov 2024
2 QUEEN BEDS WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Room Only
Special Rate Plan
Cancel free of charge before Sat, 30 Nov 2024
1 KING BED WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
Double Accessible King Size Bed ·
Bed & Breakfast
Non Refundable
Double With Views ·
Bed & Breakfast
Non Refundable
Double King Size Bed ·
Bed & Breakfast
Non Refundable
Double Accessible With Views ·
Bed & Breakfast
Non Refundable
2 Queen Beds With Terrace ·
Bed & Breakfast
Cancel free of charge before Sat, 14 Dec 2024
2 Queen Beds With Dallas Skyline View ·
Bed & Breakfast
Cancel free of charge before Sat, 14 Dec 2024
1 KING BED WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 QUEEN BEDS WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
2 QUEEN BEDS WITH DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Room Only
1 KING BED DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,360 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Wed, 4 Dec 2024
1 KING BED CORNER ROOM,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,380 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Wed, 4 Dec 2024
2 QUEEN BEDS WITH TERRACE - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
2 QUEEN BEDS WITH DALLAS SKYLINE VIEW - INCL EVENING TASTING-WELCOME GIFT-COMP WIFI - 370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED - ·
Bed & Breakfast
Double Two Queen Beds ·
Bed & Breakfast
Non Refundable
Double City View ·
Bed & Breakfast
Cancel free of charge before Sat, 7 Dec 2024
1 KING BED WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Wed, 4 Dec 2024
2 QUEEN BEDS WITH TERRACE,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,400 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Wed, 4 Dec 2024
2 QUEEN BEDS WITH DALLAS SKYLINE VIEW,INCL EVENING TASTING-WELCOME GIFT-COMP WIFI,370 SQ FT-NESPRESSO-FRIDGE-SERTA CANOPY BED ·
Bed and Breakfast Rate 1
Cancel free of charge before Wed, 4 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
267 reviews
5
274
4
37
3
17
2
13
1
16
Customers Review
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.9
Amenities 4.4
Condition 4.7
Recomendation 99%
“My wife and I drove from Phoenix to Dallas yesterday. We booked four nights at the Hilton Canopy because it located near some friends. I used the Hilton website to book the room (confirmation attached).
After driving for 15.5 hours, we arrived just after midnight. I went inside to check in.
A woman named Marla was at the front desk and asked for my reservation information, which I gave her.
She then proceeded to tell me that my reservation had been cancelled.
I told her that there must have been a mistake because I didn’t receive any notifications from the hotel other than my reservation confirmation (proof attached).
She said that a $1 charge on my credit card didn’t go through so my reservation was terminated.
I told her that I had the credit card that I used to book the room in front of me and she could run the card now.
She said that I needed to be smarter about making my reservations and input a correct credit card.
I told her that I didn’t deliberately input a wrong credit card. I had been on the road traveling for the last month and maybe the credit card company flagged the transaction. That seemed weird thought because I booked through the Hilton site. I was given a confirmation email. Other than the confirmation email I had no further communication from the hotel. I asked if she could just reinstate the reservation.
She said she couldn’t because it was after midnight. It was 12:07am.I would need to now pay the walk-in rate—which was $70 more per night. I also would need a different room type because they no longer had my kind of room.
I asked her to help me out because I had no way of knowing that my reservation was cancelled.
She again said that I needed to be smarter about making my reservations and input a correct credit card.
I gave up and walked out of the hotel. Because the Canopy didn’t inform me that they cancelled my reservation, I had to find a dog friendly hotel near my friends at 1am on a Friday night. I then had to pay the walk in at another hotel, which was farther away from my friends.
The experience I had at the Canopy and the treatment I received from Marla at the front desk is one of the worst hotel experiences I’ve had in my life.
I’d avoid the hotel if at all possible and stay at a place that values their customers and treats people with respect.
EDIT: reached out the manager and he left me a nice response if I am ever back in Dallas I will try again.”
— John Franklin
“The hotel in general was very nice, very modern and in walking distance to a few nice restaurants. I found the receptionist on duty at 6pm when I checked in very friendly. The rooftop bar was very inviting but not the staff. The bartender and host did not appear friendly. My wife and I decided to go the the lobby and sit, talk and enjoy the evening. At the lobby we were told by the late shift receptionist that we could not sit at the round tables because they were part of the restaurant. I wondered if the mistreatment was a result of the racial tensions in Dallas/America. I travel often and am forced to deal with peoples ignorance and misunderstanding. I hope to return to Dallas soon and also hope training in customer service skills are provided to the staff. Communication is the possibly one of the most important part of customer service. The way the staff interacts can make or break an experience.”
— Juan Montanez
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