Grand Hyatt Kuala Lumpur
12 Jalan Pinang, Near Petrosains Science Discovery Centre, Kuala Lumpur, 50450, Malaysia
Rating
4.7
Travelers Choice
2021
Price Level
$$
Rooms
411
Pets
No
from $ 2,166.77
22
Dec
Grand Hyatt Kuala Lumpur, Kuala Lumpur
Grand Hyatt Kuala Lumpur
Overlooking the iconic Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is strategically located in the heart of city and within walking distance to Golden Triangle shopping, dining scene and entertainment district. The hotel features spacious guestrooms including elegant suites with floor-to-ceiling windows that maximise natural daylight and best capture panoramic views of the city. For an enhanced experience of luxury, Grand Hyatt Kuala Lumpur presents three vibrant dining options with interactive live show kitchens, seven highly versatile meetings and events space including the Sky Lobby Lounge on the highest floor of the building, a 24-hour fitness centre, a freeform outdoor swimming pool and rejuvenating treatments at Essa Spa.
Price & Availability
Select your room
Room, 1 King Bed, Garden View ·
Room Only · 1 King Bed
Non Refundable
2 Twin Beds ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
1 King Bed ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
1 King Bed With Garden View ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
2 Twin Beds ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
1 King Bed ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
1 King Bed With Garden View ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
Grand Twin Room ·
Bed & Breakfast · 2 Twin Beds
Non Refundable
Grand Room, 1 King Bed ·
Bed & Breakfast · 1 King Bed
Non Refundable
Twin Grand ·
Room Only
Package Rate
Non Refundable
Room, 1 King Bed, Garden View ·
Bed & Breakfast · 1 King Bed
Non Refundable
Grand, Deluxe Room, 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
Club Room, 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
Club Twin Room ·
Room Only · 2 Twin Beds
Non Refundable
Twin Grand ·
Bed & Breakfast
Package Rate
Non Refundable
Double Grand Deluxe ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
Room Grand Deluxe ·
Room Only
Package Rate
Non Refundable
1 King Bed With Club Access ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
2 Twn Clb Access ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
Double Club ·
Room Only
Package Rate
Non Refundable
Double Grand Deluxe ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
2 Twn Clb Access ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
1 King Bed With Club Access ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
1 King Bed With Tower View Deluxe ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
1 King Bed With Tower View Deluxe ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
Room Grand Deluxe ·
Bed & Breakfast
Package Rate
Non Refundable
Suite Grand ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
Suite Grand ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
Grand Executive Suite ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
Grand Executive Suite ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
Diplomat Suite ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
Diplomat Suite ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.7
981 reviews
5
3798
4
798
3
202
2
80
1
68
Customers Review
Location 5
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.7
Amenities 4.6
Condition 4.7
Recomendation 86.6%
“Grand Hyatt could do better.
Competitor is high especially u r located right in the city center.
Room is clean and comfy but service is no where near 5-star, probably like 2-3. Was ignore multiple times. Check in and check out is not smooth. Had to stand and wait for long.
Thirty8 is supposed to be a classy restaurant but the staff didn’t manage to hold on to their standards and allow guests to come in shorts and hotel ma slippers.
The hi tea set was not as great as advertisement. The combination was strange. We didn’t feel welcome and no warmth in your service.
The breakfast - Chinese noodles was excellent! One of the best I’ve ever tested. Egg station was fantastic with great presentation. Good spread was good. Just the walk to the foods station and our seat is rather long. But again, the service is not meeting expectations. Needed to wait for long before enter. Being treated like a student where teacher will need to check your this and that.
The overall staffing is obviously new and under trained.
Gym is great though!
All and all, feeling disappointed. Not coming back.”
— Dandelion Diamond
“We didn't stay but we went for the afternoon tea at Thirty8 Restaurant Grand Hyatt. From the beginning I called for a change of date for our reservation until we went to eat at the restaurant, it was pure disappointment. It was shocking to experience a hotel with its market standing this level of customer service. Our calls were passed from one person to another and eventually they informed that they would get the person in charge to return call. The returned call would never come. This had repeated a few rounds and finally the reservation was made. The views at Thirty8 were good but that was all. The food was not good and we were served with half melted ice creams. We had to remind the waiter three times before we could get our tea refilled. I would say it had been a zero-star customer experience from start to end. This would be the first and also the last time we would patronise this hotel.”
— jinglebell y
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