Resort muito bom com boas acomodações, a parte deconvenções eh ótima e a comida muito boa

This place is beautiful the people are very friendly. When we came through the doors there was this beautiful scent the resort had that traveled wherever we went, it was very welcoming and open. Our room was great and very clean with a great view of the lake. The food was also good. We had a great time. The only thing the soda machine did not work on our hall, nor the one upstairs in which I lost money in. The nice lady at the front desk gave me a complimentary drink card, I didn’t get to use it because we where leaving. Overall it was a great stay. Este lugar é lindo as pessoas são muito simpáticas. Quando passávamos pelas portas havia um perfume lindo que o resort tinha que viajava onde quer que fôssemos, era muito acolhedor e aberto. O nosso quarto era grande e muito limpo, com uma excelente vista para o lago. A comida também era boa. Tivemos um grande momento. A única coisa que a máquina de refrigerante não funcionou em nosso corredor, nem aquela no andar de cima em que perdi dinheiro. A simpática senhora da recepção me deu um cartão de bebida de cortesia, não consegui usá-lo porque estávamos saindo . No geral foi uma ótima estadia.

This place is beautiful the people are very friendly. When we came through the doors there was this beautiful scent the resort had that traveled wherever we went, it was very welcoming and open. Our room was great and very clean with a great view of the lake. The food was also good. We had a great time. The only thing the soda machine did not work on our hall, nor the one upstairs in which I lost money in. The nice lady at the front desk gave me a complimentary drink card, I didn’t get to use it because we where leaving. Overall it was a great stay.

From the moment you arrive, it becomes clear the resort is not used to families. From the poor check-in setup to the overall sprawling layout, the grounds are pretty but not well-designed. Staff is not especially friendly but also not rude. They seem to care about your experience but are more reactive than proactive - despite 4 days of conference dining they still were never immediately prepared with a high chair for us.The Waterpark is the star attraction here, and it is very good. The slides are surprisingly tall, fast, and fun - even for adults. The lazy river is long, but not heated. Pools are spacious and have a good layout, but again are sprawling, which makes keeping up with multiple kids challenging.The room was fine but nothing exceptional. For the price, it was probably lacking. Pillows were pretty bad - one was just a pillowcase stuffed with sheets. No microwave. Staff did a great job cleaning the room every day despite the mess of 3 kids never being picked up when we left. A partir do momento em que você chega, fica claro que o resort não é usado para famílias. Desde a má configuração do check-in até o layout geral amplo, os motivos são bonitos, mas não bem projetados. A equipe não é especialmente amigável, mas também não é rude. Eles parecem se importar com a sua experiência, mas são mais reativos do que proativos - apesar de 4 dias de jantar em conferência, eles nunca foram preparados imediatamente com uma cadeira alta para nós.O Waterpark é a atração principal aqui, e é muito bom. Os slides são surpreendentemente altos, rápidos e divertidos - até mesmo para adultos. O rio lento é longo, mas não aquecido. As piscinas são espaçosas e têm um bom layout, mas novamente são extensas, o que torna desafiador acompanhar várias crianças.O quarto era bom, mas nada de excepcional. Pelo preço, provavelmente estava faltando. Travesseiros eram muito ruins - um era apenas uma fronha recheada com lençóis. Sem microondas. A equipe fez um ótimo trabalho limpando o quarto todos os dias, apesar da bagunça de 3 crianças nunca terem sido apanhadas quando saímos.

From the moment you arrive, it becomes clear the resort is not used to families. From the poor check-in setup to the overall sprawling layout, the grounds are pretty but not well-designed. Staff is not especially friendly but also not rude. They seem to care about your experience but are more reactive than proactive - despite 4 days of conference dining they still were never immediately prepared with a high chair for us. The Waterpark is the star attraction here, and it is very good. The slides are surprisingly tall, fast, and fun - even for adults. The lazy river is long, but not heated. Pools are spacious and have a good layout, but again are sprawling, which makes keeping up with multiple kids challenging. The room was fine but nothing exceptional. For the price, it was probably lacking. Pillows were pretty bad - one was just a pillowcase stuffed with sheets. No microwave. Staff did a great job cleaning the room every day despite the mess of 3 kids never being picked up when we left.

Our stay for a leadership conference was wonderful! The resort was clean and well maintained- it felt like a secret oasis. I spent half the day floating around the lazy river, which has a wave pool built in! I could have stayed in for a whole weekend, especially with the wonderful poolside service and drinks. Rooms were comfortable, neat amenities, and every staff member we came into contact with was kind, polite and eager to help. Make sure to swing by the restaurant for breakfast- amazing! I left my Airpods on the bed by accident after leaving, and called the resort a few hours later. Fortunately the housekeeper had found them and turned them in, and Izzy helped to facilitate the return via UPS. She is wonderful! I can't wait to return with my family and spend the weekend in this secret paradise again. Kudos to the Woodlands Resort Team for providing such a great customer experience! Nossa estadia para uma conferência de liderança foi maravilhosa! O resort era limpo e bem conservado, parecia um oásis secreto. Passei metade do dia flutuando ao redor do rio lento, que tem uma piscina de ondas embutida! Eu poderia ter ficado um fim de semana inteiro, especialmente com o maravilhoso serviço e bebidas ao lado da piscina. Os quartos eram confortáveis, comodidades limpas, e todos os membros da equipe com quem entramos em contato eram gentis, educados e ansiosos para ajudar. Certifique-se de passar no restaurante para o café da manhã - incrível! Deixei meus Airpods na cama por acidente depois de sair e liguei para o resort algumas horas depois. Felizmente a governanta os encontrou e os entregou, e Izzy ajudou a facilitar o retorno via UPS. Ela é maravilhosa! Não vejo a hora de voltar com minha família e passar o fim de semana nesse paraíso secreto novamente. Parabéns à equipe do Woodlands Resort por proporcionar uma experiência tão boa ao cliente!

Our stay for a leadership conference was wonderful! The resort was clean and well maintained- it felt like a secret oasis. I spent half the day floating around the lazy river, which has a wave pool built in! I could have stayed in for a whole weekend, especially with the wonderful poolside service and drinks. Rooms were comfortable, neat amenities, and every staff member we came into contact with was kind, polite and eager to help. Make sure to swing by the restaurant for breakfast- amazing! I left my Airpods on the bed by accident after leaving, and called the resort a few hours later. Fortunately the housekeeper had found them and turned them in, and Izzy helped to facilitate the return via UPS. She is wonderful! I can't wait to return with my family and spend the weekend in this secret paradise again. Kudos to the Woodlands Resort Team for providing such a great customer experience!

Buen lugar, habitaciones limpias.

I booked this hotel specifically to play golf.I paid $500 per night and specifically booked a tee time 3 weeks in advance to play early in the morning at a convenient time for us.Firstly, we were placed in a suite not with two queen beds as we booked, but with one king bed and the hotel gave an extra small rollaway bed, which was very inconvenient for our 2 kids.Second, we had a terrible experience with golf.This is an expensive golf club that doesn't even offer a discount for a 5-year-old child (we were charged $325 for 9 holes for 2 adults and a small child), so we expected maximum comfort and respect from the staff.Upon entering the golf course, the staff informed us we were playing in a group with other people together.It is not clear for what reason our time was moved from 8 am to 8:06 am and the next group behind us constantly urged and hurried us since the interval between the tee times is very small.At the entrance to the golf course, the staff remarked on the clothes my husband, he did not like that my husband had blue shorts, his shirt was not tucked in, he did not see his belt, and don't like his brown socks.It's just outrageous, my husband is a serious man, he was uncomfortable when in front of other members of the team he was criticized about his clothes.After the first hole, we realized that we could not play anymore, since we no longer felt comfortable in a group with another player, we played with our son, who annoyed people from our group, because he was only learning to play.Both the child and the husband were very upset, and I had to pay a total of more than $ 800 for the opportunity to comfortably play golf that we did not play.We often play golf and have seen many golf clubs, but this is the first time we have met such an attitude and quality of service.I will never return and will not recommend it. Reservei este hotel especificamente para jogar golfe. Paguei $ 500 por noite e reservei especificamente um tee time com 3 semanas de antecedência para jogar no início da manhã em um horário conveniente para nós. Em primeiro lugar, fomos colocados em uma suíte não com duas camas queen size como reservamos, mas com uma cama king size e o hotel deu uma cama extra pequena dobrável, o que foi muito inconveniente para nossos 2 filhos. Em segundo lugar, tivemos uma experiência terrível com o golfe. Este é um clube de golfe caro que nem oferece desconto para uma criança de 5 anos (fomos cobrados US $ 325 por 9 buracos para 2 adultos e uma criança pequena), então esperávamos o máximo conforto e respeito da equipe. Ao entrar no campo de golfe, a equipe nos informou que estávamos jogando em grupo com outras pessoas. Não está claro por que motivo nosso horário foi alterado das 8h para as 8h06 e o ​​próximo grupo atrás de nós constantemente nos incitava e apressava, já que o intervalo entre os tee times é muito pequeno. Na entrada do campo de golfe, o pessoal comentou sobre as roupas do meu marido, ele não gostou que meu marido tivesse shorts azuis, a camisa dele não estava enfiada, ele não viu o cinto e não gostou das meias marrons . É simplesmente ultrajante, meu marido é um homem sério, ele ficava desconfortável quando na frente de outros membros da equipe ele era criticado por suas roupas. Depois do primeiro buraco, percebemos que não podíamos mais jogar, pois não nos sentíamos mais à vontade em um grupo com outro jogador, jogamos com nosso filho, que incomodava as pessoas do nosso grupo, porque ele estava apenas aprendendo a jogar. Tanto a criança quanto o marido ficaram muito chateados, e eu tive que pagar um total de mais de US $ 800 pela oportunidade de jogar confortavelmente o golfe que não jogamos. Muitas vezes jogamos golfe e vimos muitos tacos de golfe, mas esta é a primeira vez que encontramos tal atitude e qualidade de serviço. Nunca mais volto e não recomendo.

At check in neither digital key nor card key was available so the valet had to let us in our room. 30 minutes later (after 4) still There was no key available, front desk said they have problem with the system. Our room had One little container of shampoo for four people and there were no washcloths. In the morning went for breakfast buffet and we were informed that they did not have the Buffet that they. What happened? our last day I was trying to stay one extra day and I ask two hours before our check out if my room or others was available, they assured me it is available and other rooms. At 10:30 I called front desk that I want to check out since our plan didn’t work. They would not give me an hour time to check out. The lady at front said that my room has been given to someone else and there are no other rooms available and we have to leave immediately. She said that’s the hotel policy. I had to beg for 30 minutes extra time to get the whole family with all kinds of stuff out of the room. It was unbelievable to be treated like this at this place so-called resort. We have been to many real resorts. No check-in, nem a chave digital nem a chave do cartão estavam disponíveis, então o manobrista teve que nos deixar em nosso quarto. 30 minutos depois (após 4) ainda Não havia chave disponível, a recepção disse que eles têm problemas com o sistema. Nosso quarto tinha um pequeno recipiente de xampu para quatro pessoas e não havia panos. De manhã fomos para o buffet de café da manhã e fomos informados de que eles não tinham o Buffet que eles. O que aconteceu? nosso último dia eu estava tentando ficar mais um dia e pergunto duas horas antes do nosso check-out se meu quarto ou outros estavam disponíveis, eles me garantiram que está disponível e outros quartos. Às 10:30 liguei para a recepção que quero fazer check-out, pois nosso plano não funcionou. Eles não me dariam uma hora para fazer o check-out. A senhora da frente disse que meu quarto foi dado a outra pessoa e não há outros quartos disponíveis e temos que sair imediatamente. Ela disse que essa é a política do hotel. Eu tive que implorar por 30 minutos extras para tirar toda a família com todos os tipos de coisas da sala. Era inacreditável ser tratado assim neste lugar chamado resort. Estivemos em muitos resorts reais.

Had a great time here with our extended family. The pools are nice and the lazy river was a huge hit with all the kids (and adults). The poolside food and drink options were good and the room was good. The attached conference center was deserted while we were there, so it made a great option for the kids to run around inside somewhere it was cool.

I booked this hotel specifically to play golf.I paid $500 per night and specifically booked a tee time 3 weeks in advance to play early in the morning at a convenient time for us.Firstly, we were placed in a suite not with two queen beds as we booked, but with one king bed and the hotel gave an extra small rollaway bed, which was very inconvenient for our 2 kids.Second, we had a terrible experience with golf.This is an expensive golf club that doesn't even offer a discount for a 5-year-old child (we were charged $325 for 9 holes for 2 adults and a small child), so we expected maximum comfort and respect from the staff.Upon entering the golf course, the staff informed us we were playing in a group with other people together.It is not clear for what reason our time was moved from 8 am to 8:06 am and the next group behind us constantly urged and hurried us since the interval between the tee times is very small.At the entrance to the golf course, the staff remarked on the clothes my husband, he did not like that my husband had blue shorts, his shirt was not tucked in, he did not see his belt, and don't like his brown socks.It's just outrageous, my husband is a serious man, he was uncomfortable when in front of other members of the team he was criticized about his clothes.After the first hole, we realized that we could not play anymore, since we no longer felt comfortable in a group with another player, we played with our son, who annoyed people from our group, because he was only learning to play.Both the child and the husband were very upset, and I had to pay a total of more than $ 800 for the opportunity to comfortably play golf that we did not play.We often play golf and have seen many golf clubs, but this is the first time we have met such an attitude and quality of service.I will never return and will not recommend it.

At check in neither digital key nor card key was available so the valet had to let us in our room. 30 minutes later (after 4) still There was no key available, front desk said they have problem with the system. Our room had One little container of shampoo for four people and there were no washcloths. In the morning went for breakfast buffet and we were informed that they did not have the Buffet that they. What happened? our last day I was trying to stay one extra day and I ask two hours before our check out if my room or others was available, they assured me it is available and other rooms. At 10:30 I called front desk that I want to check out since our plan didn’t work. They would not give me an hour time to check out. The lady at front said that my room has been given to someone else and there are no other rooms available and we have to leave immediately. She said that’s the hotel policy. I had to beg for 30 minutes extra time to get the whole family with all kinds of stuff out of the room. It was unbelievable to be treated like this at this place so-called resort. We have been to many real resorts.

Holaa!! Una estadía tranquila!! Habitación:: Comenzaré diciendo que las camas, almohadas y sábanas para dormir están excelentes. La oferta que compramos nos decía que incluía sofá cama y el empleado nos indicó que en el hotel no existen sofá camas. Habíamos llevado un colchón inflable por si acaso, porque nos ayudó leer los comentarios para saber que podía pasar eso. En la habitación todo muy bien ylimpia. En la habitación que tuvimos solo horno microondas, (algunas no tienen)cafetera, espacio para guardar lo que compres, refri, dos tv, dos baños individuales y solo una ducha. No hay salidas usb para cargar celular. No hay utensilios de cocina .Las cortinas cubren bien de la claridad. La habitación es privada para el matrimonio o pareja. Aire acondicionado 👍🏻. No se Escucha nada de ruido. Ni siquiera cuando uno está en el baño. Restaurantes: Buffet en The Woodland lo recomendamos…precio de niño 12 años desde $16 y adulto desde $28…es un buffet brunch, desde arroz, carne asada, omelet (ordenas a gusto) , briskets, costillas asadas, postres, diferentes tipos de jamones y quesos, pancakes y waffles hechos al momento. **** Solo les faltó ****ensalada verde🥬*** “hacen unos omelets estupendos😋!!!Los empleados amables y serviciales, atentos a lo que necesitáramos. Pueden ordenar desde la habitación. >Hay un restaurante que pides a la mesay otro tipo bar. En el área de piscina hay otro para pedir y comer en esa área. Los precios son más altos quelo acostumbrado en lugares de comida rápida. Pero esta bien para no tener que salir afuera, todo lo consumes en el hotel… Un buen desayuno como a las 10 y después de comer como a las 5pm. así se ahorra una comida. Comprar de picar para la habitación, cuando uno tiene niños o acostumbra picar.Sugerencias a la hospedería:: >>En el restaurante que está en la piscina, Cool Water Café, debe tener más específico el menú, por ejemplo, hay un menú de sándwiches peronos dimos cuenta cuando vimos pasar los platos, pero cuando vas a leer el menú no especifica claramente si es un sándwich, creo que esperan que uno adivine. 😉( mirar menú fotografiado).Toallas: Te dan unas tarjetas,las cuales pueden intercambiar por toallas en el área de la piscina. Si devuelven las toallas, se les devuelven las tarjetas para el otro día. Agua para tomar: En el área de la piscina hay varios lugares donde hay agua gratis.**los empleados que atienden las habitaciones ( limpieza)son muy amables👍🏻Piscina:: Habré a las 9am.. pero si no reservas de antemano el lugar o sillas para sentarse, estarán todo el día sin espacio donde poner los artículos. Tienen películas por la noche, cerca del lobby, s’mores, bubbles y Diferentes actividades por día después de las 12. En el “”Lazy River “ cuidado con los que quieren ir de rodillas, está a 3 pies y van a salir con las rodillas ardiendo..Sugerencias a la hospedería:: * Deberían haber lockers en área de la piscina, para guardar los artículos importantes, mientras uno esté en la piscina para no tener que regresar a la habitación. * Deberían tener una Tienda donde tengan artículos para piscina como salvavidas chalecos, tshirts, cortos, bloqueador solar… * Deberían tener café todo el día en el lobby y no hasta las 11 A.M.A pesar de todo, la estadía estuvo completa!!* Esperamos que disfruten!!! 🌺👍🏻

El lugar es perfecto 😍 en todas la Áreas.

We recently booked 2 rooms which were very well cleaned and spent almost all morning and mid day at the pool and lazy river the 1st day and I must say we had an amazing experience. Our whole family had a great time and we made lots of memories, everyone said it felt like "a dream" that we didn't wanna wake up from. We definitely will be going back for sure!. Such an awesome resort w/lots of fun things to do. Recentemente, reservamos 2 quartos que foram muito bem limpos e passamos quase toda a manhã e meio dia na piscina e no rio lento no primeiro dia e devo dizer que tivemos uma experiência incrível. Toda a nossa família se divertiu muito e fizemos muitas lembranças, todos disseram que parecia "um sonho" do qual não queríamos acordar. Nós definitivamente voltaremos com certeza!. Um resort tão incrível com muitas coisas divertidas para fazer.

The Resort was amazing!!! From the room, bar and the pool was extremely enjoyable. The staff were very attentive and accommodating. Overall was very pleased with my experience in staying at this wonderful Resort. Thank you to the Management team for training your staff on how to provide an outstanding customer service. Highly recommend this Resort. If I could give this Resort more than 5 stars, I definitely would! O Resort foi incrível!!! Do quarto, bar e piscina foi extremamente agradável. Os funcionários foram muito atenciosos e solícitos. No geral fiquei muito satisfeito com a minha experiência em ficar neste maravilhoso Resort. Obrigado à equipe de gerenciamento por treinar sua equipe sobre como fornecer um excelente atendimento ao cliente. Recomendo este Resort. Se eu pudesse dar a este Resort mais de 5 estrelas, eu definitivamente daria!

We recently booked 2 rooms which were very well cleaned and spent almost all morning and mid day at the pool and lazy river the 1st day and I must say we had an amazing experience. Our whole family had a great time and we made lots of memories, everyone said it felt like "a dream" that we didn't wanna wake up from. We definitely will be going back for sure!. Such an awesome resort w/lots of fun things to do.

The Resort was amazing!!! From the room, bar and the pool was extremely enjoyable. The staff were very attentive and accommodating. Overall was very pleased with my experience in staying at this wonderful Resort. Thank you to the Management team for training your staff on how to provide an outstanding customer service. Highly recommend this Resort. If I could give this Resort more than 5 stars, I definitely would!

Increíble lugar!! Solo estuve una noche pero sin duda regresamos.

Bellisimo lugar, limpio la comida excelente. Las habitaciones comodas, limpias y excelente atencion.

Es una experiencia muy linda,por la atención, la ubicación, la verdad todo esta muy bien..deseo que Dios bendiga ese lugar en todo y sea prosperado.

Excelentes instalaciones. La habitación como nueva y muy limpia. Los niños disfrutaron mucho el water park.

El hotel muy bien . Pero nos sacaron más dinero de loq costaba al principio supuestamente.Nos dijeron q les diéramos una tarjeta para por si algo se rompía y antes de terminar la estadía ya nos habían descontado dinero muy mal de su parte

I have been coming to The Resort since I was a child and have always had such fond memories. The staff has always been so wonderful, the food is excellent and the Waterpark is unrivaled. It’s such a...

Hotel room was clean, and hotel is dated a bit; The main issues are the lack of amenities (restaurants and room service closed early during a dance convention) and very overpriced food; Not a...

Don’t expect diamond perks here as other Curio locations. Rooms are old and out dated, HVAC is unrealizable. Hidden fees not explained until after check out. Noisy hallways, slamming doors drapes and...