Hilton Miami Dadeland
9100 N. Kendall Drive, Near Baptist Hospital of Miami, Miami, FL 33176, United States
Clasificación
4.5
Travelers Choice
2021
Precio
$$
Habitaciones
184
Mascotas
No
desde
$ 1,255.81
08
Jan
Hilton Miami Dadeland, Miami
Hilton Miami Dadeland
El Hilton Miami Dadeland cuenta con un restaurante, una piscina al aire libre, un gimnasio y un bar en South Miami. Este hotel de 4 estrellas cuenta con WiFi gratuita, recepción 24 horas y servicio de habitaciones. El alojamiento dispone de salón compartido, cajero automático y consigna de equipaje. El hotel sirve un desayuno continental diario. El Hilton Miami Dadeland alberga una terraza. El alojamiento está a 6 km de Gameworks y a 8 km del parque Tropical. El aeropuerto más cercano es el aeropuerto internacional de Miami, situado a 22 km del Hilton Miami Dadeland. Hilton Miami Dadeland cuenta con, entre otros, una terraza, una cafetería y un jardín. Deja algo de tiempo para relajarte en el spa de las instalaciones. Toma algo en Table 55, su restaurante, un local que ofrece happy hour. Conéctate al wifi de las habitaciones (de pago). También encontrarás comodidades como servicio de tintorería y un bar.
Precio y Disponibilidad
Selecciona tu habitación
2 Queens Mobility Accessible Roll In Shower ·
Solo Habitación
No Reembolsable
2 Queen Beds ·
Solo Habitación
No Reembolsable
2 QUEEN BEDS - 383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - HD TV-FRIDGE - ·
Solo Habitación
2 QUEENS MOBILITY ACCESSIBLE ROLL IN SHOWER - 383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - HD TV-FULL REFRIGERATOR - ·
Solo Habitación
2 QUEEN BEDS MOBILITY ACCESSIBILTY TUB - VIS DOORBELL ALRT AND PHONE ALRT - 383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - ·
Solo Habitación
2 QUEEN BEDS,383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,HD TV-FRIDGE ·
618
No Reembolsable
1 King Bed ·
Solo Habitación
No Reembolsable
1 King Bed Fitness Room W/Pull Up Bay ·
Solo Habitación
No Reembolsable
1 King Fitness Mobility/Hearing Access Tub ·
Solo Habitación
No Reembolsable
2 Queen Beds Mobility Accessibilty Tub ·
Solo Habitación
No Reembolsable
Room, 2 Queen Beds, Accessible (Roll-In Shower) ·
Solo Habitación · 2 Queen Beds
Book now and save
No Reembolsable
Room, 2 Queen Beds ·
Solo Habitación · 2 Queen Beds
Book now and save
No Reembolsable
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) ·
Solo Habitación · 2 Queen Beds
Book now and save
No Reembolsable
2 Queen Mobility/Hearing Accessible Tub ·
Solo Habitación
18% descuento
No Reembolsable
2 Queen Mobility Accessible Roll-In Shower ·
Solo Habitación
18% descuento
No Reembolsable
1 KING BED - 383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - HD TV-FRIDGE - ·
Solo Habitación
1 KING BED,383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,HD TV-FRIDGE ·
618
No Reembolsable
1 KING BED FITNESS ROOM W/PULL UP BAY - PRONATED/SUPINATED GRIPS - PULLUPS/TRX STRAPS - DIGITAL KIOSK-WATTBIKE-YOGAMAT-MEDICINE BALLS - ·
Solo Habitación
1 KING FITNESS MOBILITY/HEARING ACCESS TUB - VIS DOORBELL ALRT AND PHONE ALRT - PRONATED/SUPINATED GRIPS - PULLUPS/TRX STRAPS - ·
Solo Habitación
1 KING BED FITNESS ROOM W/PULL UP BAY,PRONATED/SUPINATED GRIPS - PULLUPS/TRX STRAPS,DIGITAL KIOSK-WATTBIKE-YOGAMAT-MEDICINE BALLS ·
618
No Reembolsable
Quadruple Two Queen Beds ·
Solo Habitación
Tarifa del Paquete
Cancele gratis antes de Sat, 28 Dec 2024
Quadruple Accessible-Two Queen Beds ·
Solo Habitación
Tarifa del Paquete
Cancele gratis antes de Sat, 28 Dec 2024
Double Accessible-Two Queen Beds ·
Solo Habitación
Tarifa del Paquete
No Reembolsable
Double Two Queen Beds ·
Solo Habitación
Tarifa del Paquete
2 Queen Beds - Accessible Room ·
Solo Habitación
13% descuento
No Reembolsable
2 Queens Mobility/Hear Acc Tub Junior Suite ·
Solo Habitación
No Reembolsable
2 Queen Bed Junior Suite ·
Solo Habitación
No Reembolsable
Room, 1 King Bed ·
Solo Habitación · 1 King Bed
Book now and save
No Reembolsable
2 QUEEN BEDS,383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,HD TV-FRIDGE ·
Solo Habitación
Promo
No Reembolsable
Room, 1 King Bed, Accessible, Bathtub ·
Solo Habitación · 1 King Bed
Book now and save
No Reembolsable
Double King Size Bed ·
Solo Habitación
Tarifa del Paquete
Cancele gratis antes de Sat, 28 Dec 2024
Room Run Of House ·
Solo Habitación
Tarifa del Paquete
Cancele gratis antes de Sat, 28 Dec 2024
1 King Lake View Junior Suite ·
Solo Habitación
No Reembolsable
1 KING BED,383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,HD TV-FRIDGE ·
Solo Habitación
Promo
No Reembolsable
1 KING BED FITNESS ROOM W/PULL UP BAY,PRONATED/SUPINATED GRIPS - PULLUPS/TRX STRAPS,DIGITAL KIOSK-WATTBIKE-YOGAMAT-MEDICINE BALLS ·
Solo Habitación
Promo
No Reembolsable
2 QUEENS MOBILITY/HEAR ACC TUB JUNIOR SUITE - VISUAL DOORBELL ALERT AND PHONE ALERT - KITCHENETTE - ·
Solo Habitación
2 QUEEN BED JUNIOR SUITE - 478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - KITCHENETTE - ·
Solo Habitación
2 QUEEN BED JUNIOR SUITE,478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,KITCHENETTE ·
618
No Reembolsable
2 Queen Beds ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
2 Queens Mobility Accessible Roll In Shower ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
Studio Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) ·
Solo Habitación · 2 Queen Beds
Book now and save
No Reembolsable
2 QUEEN BEDS,383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,HD TV-FRIDGE ·
Rate Plan 6
Cancele gratis antes de Sat, 21 Dec 2024
1 KING MOBILITY/HEAR ACCESS TUB JUNIOR SUITE - VISUAL DOORBELL ALERT AND PHONE ALERT - 478 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - ·
Solo Habitación
1 KING LAKE VIEW JUNIOR SUITE - 478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - WET BAR-LARGE REFRIGERATOR - ·
Solo Habitación
1 KING LAKE VIEW JUNIOR SUITE,478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,WET BAR-LARGE REFRIGERATOR ·
618
No Reembolsable
2 QUEEN BEDS MOBILITY ACCESSIBILTY TUB - VIS DOORBELL ALRT AND PHONE ALRT - 383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - ·
Cama & Desayuno
2 QUEEN BEDS - 383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - HD TV-FRIDGE - ·
Cama & Desayuno
2 QUEENS MOBILITY ACCESSIBLE ROLL IN SHOWER - 383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - HD TV-FULL REFRIGERATOR - ·
Cama & Desayuno
2 Queens Mob/Hear Accessible Tub Deluxe Suite ·
Solo Habitación
No Reembolsable
2 Queen Bed Deluxe Suite ·
Solo Habitación
No Reembolsable
2 QUEEN BEDS,383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,HD TV-FRIDGE ·
Bed and Breakfast Rate 1
Cancele gratis antes de Sat, 21 Dec 2024
1 King Bed ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
1 King Bed Fitness Room W/Pull Up Bay ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
1 King Fitness Mobility/Hearing Access Tub ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
Junior Suite With Kitchenette ·
Solo Habitación
Tarifa del Paquete
1 King Mobility/Hear Access Tub Junior Suite ·
Solo Habitación
No Reembolsable
2 Queen Beds Mobility Accessibilty Tub ·
Cama & Desayuno
No Reembolsable
Room, 2 Queen Beds, Accessible (Roll-In Shower) ·
Cama & Desayuno · 2 Queen Beds
No Reembolsable
Room, 2 Queen Beds ·
Cama & Desayuno · 2 Queen Beds
No Reembolsable
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) ·
Cama & Desayuno · 2 Queen Beds
No Reembolsable
2 QUEEN BED JUNIOR SUITE,478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,KITCHENETTE ·
Solo Habitación
Promo
No Reembolsable
1 KING BED,383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,HD TV-FRIDGE ·
Rate Plan 6
Cancele gratis antes de Sat, 21 Dec 2024
1 KING BED - 383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - HD TV-FRIDGE - ·
Cama & Desayuno
1 KING BED FITNESS ROOM W/PULL UP BAY,PRONATED/SUPINATED GRIPS - PULLUPS/TRX STRAPS,DIGITAL KIOSK-WATTBIKE-YOGAMAT-MEDICINE BALLS ·
Rate Plan 6
Cancele gratis antes de Sat, 21 Dec 2024
1 King Lake View Deluxe Suite ·
Solo Habitación
No Reembolsable
1 KING FITNESS MOBILITY/HEARING ACCESS TUB - VIS DOORBELL ALRT AND PHONE ALRT - PRONATED/SUPINATED GRIPS - PULLUPS/TRX STRAPS - ·
Cama & Desayuno
1 KING BED FITNESS ROOM W/PULL UP BAY - PRONATED/SUPINATED GRIPS - PULLUPS/TRX STRAPS - DIGITAL KIOSK-WATTBIKE-YOGAMAT-MEDICINE BALLS - ·
Cama & Desayuno
1 KING BED,383 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,HD TV-FRIDGE ·
Bed and Breakfast Rate 1
Cancele gratis antes de Sat, 21 Dec 2024
1 KING BED FITNESS ROOM W/PULL UP BAY,PRONATED/SUPINATED GRIPS - PULLUPS/TRX STRAPS,DIGITAL KIOSK-WATTBIKE-YOGAMAT-MEDICINE BALLS ·
Bed and Breakfast Rate 1
Cancele gratis antes de Sat, 21 Dec 2024
2 QUEEN BED DELUXE SUITE - 786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - KITCHENETTE - ·
Solo Habitación
2 QUEENS MOB/HEAR ACCESSIBLE TUB DELUXE SUITE - VIS DOORBELL ALERT AND PHONE ALRT-KITCHENETTE - 786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - ·
Solo Habitación
Junior Suite Lake View ·
Solo Habitación
Tarifa del Paquete
2 QUEEN BED DELUXE SUITE,786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,KITCHENETTE ·
618
No Reembolsable
Junior Suite Accessible-Two Queen Beds ·
Solo Habitación
No Reembolsable
Junior Suite Two Queen Beds ·
Solo Habitación
No Reembolsable
2 Queens Mobility/Hear Acc Tub Junior Suite ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
2 Queen Bed Junior Suite ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
1 KING LAKE VIEW JUNIOR SUITE,478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,WET BAR-LARGE REFRIGERATOR ·
Solo Habitación
Promo
No Reembolsable
1 KG LAKE VIEW MOB/HEAR ACC TUB DELUXE SUITE - VIS DOORBELL ALRT AND PHONE ALRT-KITCHENETTE - 786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - ·
Solo Habitación
1 KING LAKE VIEW DELUXE SUITE - 786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - FULL KITCHENETTE - ·
Solo Habitación
1 KING LAKE VIEW DELUXE SUITE,786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,FULL KITCHENETTE ·
618
No Reembolsable
Suite Lake View ·
Solo Habitación
No Reembolsable
Suite Accessible King Size Bed ·
Solo Habitación
No Reembolsable
1 King Lake View Junior Suite ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
Double Accessible-Two Queen Beds ·
Cama & Desayuno
No Reembolsable
Suite Deluxe With Kitchenette ·
Solo Habitación
Tarifa del Paquete
1 Kg Lake View Mob/Hear Acc Tub Deluxe Suite ·
Solo Habitación
No Reembolsable
2 QUEEN BED JUNIOR SUITE - 478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - KITCHENETTE - ·
Cama & Desayuno
2 QUEENS MOBILITY/HEAR ACC TUB JUNIOR SUITE - VISUAL DOORBELL ALERT AND PHONE ALERT - KITCHENETTE - ·
Cama & Desayuno
2 QUEEN BED JUNIOR SUITE,478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,KITCHENETTE ·
Bed and Breakfast Rate 1
Cancele gratis antes de Sat, 21 Dec 2024
2 QUEEN BED JUNIOR SUITE,478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,KITCHENETTE ·
Rate Plan 6
Cancele gratis antes de Sat, 21 Dec 2024
2 QUEEN BED DELUXE SUITE,786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,KITCHENETTE ·
Solo Habitación
Promo
No Reembolsable
Suite Accesible Deluxe ·
Solo Habitación
No Reembolsable
Suite Deluxe Two Queen Beds ·
Solo Habitación
No Reembolsable
1 KING MOBILITY/HEAR ACCESS TUB JUNIOR SUITE - VISUAL DOORBELL ALERT AND PHONE ALERT - 478 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - ·
Cama & Desayuno
1 KING LAKE VIEW JUNIOR SUITE - 478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - WET BAR-LARGE REFRIGERATOR - ·
Cama & Desayuno
1 KING LAKE VIEW JUNIOR SUITE,478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,WET BAR-LARGE REFRIGERATOR ·
Bed and Breakfast Rate 1
Cancele gratis antes de Sat, 21 Dec 2024
2 Queens Mob/Hear Accessible Tub Deluxe Suite ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
2 Queen Bed Deluxe Suite ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
1 KING LAKE VIEW JUNIOR SUITE,478-576 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,WET BAR-LARGE REFRIGERATOR ·
Rate Plan 6
Cancele gratis antes de Sat, 21 Dec 2024
1 KING LAKE VIEW DELUXE SUITE,786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,FULL KITCHENETTE ·
Solo Habitación
Promo
No Reembolsable
1 King Mobility/Hear Access Tub Junior Suite ·
Cama & Desayuno
No Reembolsable
Suite Deluxe Lake View ·
Solo Habitación
No Reembolsable
1 King Lake View Deluxe Suite ·
Cama & Desayuno
Tarifa del Paquete
Cancele gratis antes de Tue, 31 Dec 2024
2 QUEENS MOB/HEAR ACCESSIBLE TUB DELUXE SUITE - VIS DOORBELL ALERT AND PHONE ALRT-KITCHENETTE - 786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - ·
Cama & Desayuno
2 QUEEN BED DELUXE SUITE - 786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - KITCHENETTE - ·
Cama & Desayuno
2 QUEEN BED DELUXE SUITE,786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,KITCHENETTE ·
Bed and Breakfast Rate 1
Cancele gratis antes de Sat, 21 Dec 2024
Junior Suite Two Queen Beds ·
Cama & Desayuno
No Reembolsable
Junior Suite Accessible-Two Queen Beds ·
Cama & Desayuno
No Reembolsable
2 QUEEN BED DELUXE SUITE,786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,KITCHENETTE ·
Rate Plan 6
Cancele gratis antes de Sat, 21 Dec 2024
1 KG LAKE VIEW MOB/HEAR ACC TUB DELUXE SUITE - VIS DOORBELL ALRT AND PHONE ALRT-KITCHENETTE - 786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - ·
Cama & Desayuno
1 KING LAKE VIEW DELUXE SUITE - 786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - FULL KITCHENETTE - ·
Cama & Desayuno
1 KING LAKE VIEW DELUXE SUITE,786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,FULL KITCHENETTE ·
Bed and Breakfast Rate 1
Cancele gratis antes de Sat, 21 Dec 2024
Suite Accessible King Size Bed ·
Cama & Desayuno
No Reembolsable
Suite Lake View ·
Cama & Desayuno
No Reembolsable
1 KING LAKE VIEW DELUXE SUITE,786 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE,FULL KITCHENETTE ·
Rate Plan 6
Cancele gratis antes de Sat, 21 Dec 2024
1 Kg Lake View Mob/Hear Acc Tub Deluxe Suite ·
Cama & Desayuno
No Reembolsable
2 QUEEN TERRACE MOB/HEAR ACC TUB DELUXE SUITE - VIS DOORBELL ALRT AND PHONE ALRT-KITCHENETTE - 1003 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - ·
Solo Habitación
Suite Deluxe Two Queen Beds ·
Cama & Desayuno
No Reembolsable
Suite Accesible Deluxe ·
Cama & Desayuno
No Reembolsable
2 Queen Terrace Mob/Hear Acc Tub Deluxe Suite ·
Solo Habitación
No Reembolsable
Suite Deluxe Lake View ·
Cama & Desayuno
No Reembolsable
2 QUEEN TERRACE MOB/HEAR ACC TUB DELUXE SUITE - VIS DOORBELL ALRT AND PHONE ALRT-KITCHENETTE - 1003 SQFT-WIFI AVAILABLE-COFFEE MAKER-SAFE - ·
Cama & Desayuno
2 Queen Terrace Mob/Hear Acc Tub Deluxe Suite ·
Cama & Desayuno
No Reembolsable
Nota: La imagen mostrada tiene fines ilustrativos únicamente y puede no representar la habitación real del hotel. La distribución de las habitaciones, los muebles, las comodidades y la vista pueden variar según la disponibilidad y la ubicación del hotel.
General
Maravilloso
4.5
421 comentarios
5
242
4
41
3
14
2
9
1
16
Comentarios de Clientes
Limpieza 4.8
Comodidad 4.7
Vecindad 4.6
Amenidades 4.4
Condición 4.8
Recomendación 100%
“Being that I travel often personally and professionally, I spend many nights in hotel rooms. I am loyal to the Hilton brand because I have a level of expectation when it comes to service, amenities, and cleanliness. When booking specific locations, amenities are extremely important to me, only because those vary based on location, service and cleanliness should be a constant.
After discovering this location on the app, I was excited and eager to visit. In my travels, locations with executive lounges are extremely important to me. The complimentary beverages and snacks are nice gestures of appreciation for Diamond members, but most importantly, they prevent you from purchasing the overly-priced item in the "pantry" (it is customary and standard that Hilton properties with executive lounges provide snacks and refreshments).
Out of all my hotel options, I booked this specific location for that reason, executive lounge access. Upon arrival, I met with a woman at the front desk. I was booked for a room with 2 queen beds, but I asked if space was available for me to switch to a room with a king bed instead, being that I was traveling alone. She made it seem like such a feat to check for available rooms and "upgrade" me. Being that it wasn't a big deal to me, I told her "not to worry", I'll keep the room that was initially selected for me.
After checking in and obtaining my key, I was told about breakfast, the pool, Starbucks, and the executive lounge. Being that the executive lounge was in view and it was only 4 pm (too early for dinner), I decided to visit the executive lounge for a light snack and beverage. After entering the lounge, I was surprised by empty counters (cafe machine) and coolers filled with purified water (It is customary for Hilton executive lounges to have both spring and purified water). Being that I was confused by the empty, dull, and uninviting space, I walked back to the front desk to inquire about the "condition" of the executive lounge.
I spoke with a gentleman about my disappointment in space they considered the "Executive Lounge", and that I booked this location specifically for the purpose of having access to a functional executive lounge. He essentially stated that "it is what it is", so I asked to speak with a supervisor, he stated "what exactly do you need to speak with him about", I stated that "I wanted to address my disappointment in the advertised amenities". After expressing my disappointment to George (front desk supervisor), and him stating that management axed the complimentary refreshments because of someone taking excessive amounts of item from the lounge, he had the same "what do you want me to", "it is what it is" attitude.
So, let me get this straight. Management decided to stop providing beverages and snacks in the executive lounge (that is essentially what it is there for), because someone took COMPLIMENTARY items. The amount of money one must spend in order to be granted access to the lounge is nothing compared to the cost of providing snacks and beverages to valued guests, regardless if a few may take advantage of their benefit.
I wasn't expecting anything outside of what I paid for. I did not expect George to make snacks and beverages magically appear, but I did expect him to care enough to "Make it Right", being that I paid for this reservation with the expectation of receiving what is advertised and expected. I know my executive lounge expectations sound trivial, but what other benefits does a Diamond member really get at this location? I do not usually benefit from the complimentary breakfast because I am out of the door by 630 am.
After being "brushed off" by the front desk staff, I called the Diamond desk to express my disappointment. After conversing with the Diamond desk and them calling the front desk to "make sense" of their executive lounge, by way of the Diamond desk rep, George wanted to offer me a comp appetizer at the on-site restaurant. NO THANKS.”
— Brandon Allen
“The service is fast and the staff is courteous. The hotel is very, very clean and quiet. I have nothing to complain about.The bathroom is immaculate. The sheets don't smell dirty, they are clean and you can smell the freshness out of them. I recommend this hotel to anyone looking for a Clean PLACE for a good moment.”
— Marsen Belotte
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