Phone Number 78643822672
DoubleTree by Hilton Boston Logan Airport Chelsea
201 Everett Avenue, Near Encore Boston Harbor, Boston, MA 02150, United States
Rating
4.4
Price Level
$$
Rooms
180
Pets
No
from $ 753.98
10
Jan

DoubleTree by Hilton Boston Logan Airport Chelsea, Boston

DoubleTree by Hilton Boston Logan Airport Chelsea

The heated pool in-house restaurant and free airport shuttle triple the perks at the non-smoking DoubleTree by Hilton Boston Logan Airport Chelsea. At the seven-story DoubleTree guests are greeted with complimentary chocolate chip cookies plus 180 rooms featuring flat-panel HDTVs mp3 docks microwaves mini-fridges and coffeemakers. Guests can satisfy hunger pangs in the restaurant or via room service. Make a splash in the year-round heated indoor pool and stay fit 24/7 in the exercise room. Additional pluses include a business center and a 'round-the-clock market. The hotel provides free on-site parking and airport shuttle service. This DoubleTree lands guests within a half-mile of downtown Chelsea and its train station and three miles north of Boston Logan International Airport. Boston is home to the Faneuil Hall Marketplace and TD Banknorth Garden both four miles away. It's also 15 minutes to reach the corporate hub of the General Electric Company and a speedy one mile to the New England Produce Center.

DoubleTree by Hilton Boston Logan Airport Chelsea

Price & Availability

Select your room

DoubleTree by Hilton Boston Logan Airport Chelsea

1 King Bed Acessible Tub ·

Room Only
Total
$ 753.99
DoubleTree by Hilton Boston Logan Airport Chelsea

1 King Bed ·

Room Only
Total
$ 753.99
DoubleTree by Hilton Boston Logan Airport Chelsea

Room, 1 King Bed, Non Smoking, Bathtub ·

Room Only · 1 King Bed
Book now and save
Total
$ 754.38
DoubleTree by Hilton Boston Logan Airport Chelsea

Room, 1 King Bed, Non Smoking ·

Room Only · 1 King Bed
Book now and save
Total
$ 754.38
DoubleTree by Hilton Boston Logan Airport Chelsea

Room Run Of House ·

Room Only
Package Rate
Total
$ 793.74
DoubleTree by Hilton Boston Logan Airport Chelsea

2 Queens Bed Hear Access ·

Room Only
Total
$ 823.69
DoubleTree by Hilton Boston Logan Airport Chelsea

2 Queen Beds ·

Room Only
Total
$ 823.69
DoubleTree by Hilton Boston Logan Airport Chelsea

2 Queens Accessible Tub ·

Room Only
Total
$ 823.69
DoubleTree by Hilton Boston Logan Airport Chelsea

Room, 2 Queen Beds, Accessible, Non Smoking ·

Room Only · 2 Queen Beds
Book now and save
Total
$ 824.16
DoubleTree by Hilton Boston Logan Airport Chelsea

Room, 2 Queen Beds, Non Smoking ·

Room Only · 2 Queen Beds
Book now and save
Total
$ 824.16
DoubleTree by Hilton Boston Logan Airport Chelsea

1 King Bed Accessible Tub ·

Room Only
18% discount
Total
$ 839.67
DoubleTree by Hilton Boston Logan Airport Chelsea

Studio Suite, 1 King Bed, Non Smoking ·

Room Only · 1 King Bed
Book now and save
Total
$ 911.90
DoubleTree by Hilton Boston Logan Airport Chelsea

Studio Suite, 1 King Bed, Accessible, Non Smoking ·

Room Only · 1 King Bed
Book now and save
Total
$ 911.90
DoubleTree by Hilton Boston Logan Airport Chelsea

2 Queen Bed Hearing Accessible ·

Room Only
18% discount
Total
$ 917.32
DoubleTree by Hilton Boston Logan Airport Chelsea

2 Queen Accessible Tub ·

Room Only
18% discount
Total
$ 917.32
DoubleTree by Hilton Boston Logan Airport Chelsea

Standard Room ·

Room Only
7% discount
Total
$ 944.27
DoubleTree by Hilton Boston Logan Airport Chelsea

1 King Studio Suite ·

Room Only
Total
$ 970.94
DoubleTree by Hilton Boston Logan Airport Chelsea

1 Kg Studio Ste Access Tub ·

Room Only
Total
$ 970.94
DoubleTree by Hilton Boston Logan Airport Chelsea

1 King Bed ·

Bed & Breakfast
Total
$ 982.72
DoubleTree by Hilton Boston Logan Airport Chelsea

1 King Bed Acessible Tub ·

Bed & Breakfast
Total
$ 982.72
DoubleTree by Hilton Boston Logan Airport Chelsea

Room, 1 King Bed, Non Smoking, Bathtub ·

Bed & Breakfast · 1 King Bed
Total
$ 983.24
DoubleTree by Hilton Boston Logan Airport Chelsea

Room, 1 King Bed, Non Smoking ·

Bed & Breakfast · 1 King Bed
Total
$ 983.24
DoubleTree by Hilton Boston Logan Airport Chelsea

Double King Size Bed ·

Room Only
Total
$ 1,054.05
DoubleTree by Hilton Boston Logan Airport Chelsea

2 Queen Beds ·

Bed & Breakfast
Total
$ 1,064.76
DoubleTree by Hilton Boston Logan Airport Chelsea

2 Queens Accessible Tub ·

Bed & Breakfast
Total
$ 1,064.76
DoubleTree by Hilton Boston Logan Airport Chelsea

2 Queens Bed Hear Access ·

Bed & Breakfast
Total
$ 1,064.76
DoubleTree by Hilton Boston Logan Airport Chelsea

1 Kg Studio Ste Hear Acc ·

Room Only
Total
$ 1,067.56
DoubleTree by Hilton Boston Logan Airport Chelsea

1 King Studio Suite ·

Bed & Breakfast
Total
$ 1,237.97
DoubleTree by Hilton Boston Logan Airport Chelsea

1 Kg Studio Ste Access Tub ·

Bed & Breakfast
Total
$ 1,237.97
DoubleTree by Hilton Boston Logan Airport Chelsea

1 Kg Studio Ste Hear Acc ·

Bed & Breakfast
Total
$ 1,361.17

Overall

Excellent
4.4
595 reviews
5
144
4
73
3
34
2
16
1
16

Customers Review

Location 5
Cleanliness 4.6
Comfort 4.5
Neighborhood 3.9
Amenities 4.4
Condition 4.5
Recomendation 77.4%
“The room was clean and standard, save for poor soundproofing. I could hear every activity in the surrounding rooms and hallway. My interactions with the staff make me unlikely to return. The shuttle took a while to arrive at the airport. The driver didn’t utter a word before heading to a car rental place, then looping back to pick up at another terminal. The entire process took at least 30 minutes, probably longer. It’s understandable, but a heads up that other stops will take place makes a difference, especially after a long international flight. If I’d known the process would take over an hour for a property located 10 minutes from the airport, I would have called a cab just to get some sleep.Once we arrived at the hotel, there appeared to be one person checking people in while a man sat on a stool and did nothing. After a while, another employee came and helped check people in. The employee who checked me in was rude and somewhat snippy. Although I checked in after 3 pm, I wasn’t offered as much as a cookie. After a number of nights with the loyalty program, you’re typically offered a bottle of water and choice of additional points or a food and beverage credit. It doesn’t seem like much, but when you practically live out of hotels and most of your money goes towards stays, you appreciate little things.The next morning, I came down to ask for silverware so I could eat food I had with me. Only spoons were available in the pantry area. Again, I was surprised by the rudeness of the front desk staff. The lady working actually rolled her eyes and she’d have to go to the back to get it, then she told me to go to the breakfast area and wait another 5-10 minutes until they opened.In most instances, it wasn’t what the employees said, but how they said it. I’ve spent at least 300 of the past 365 nights in hotels all around the world, and this property had by far the rudest, least helpful staff I’ve encountered.I was also exhausted after a night of waking up each time people in surrounding rooms moved.Upon checkout, I requested a cookie and was told they weren’t available until after 3 pm. I’ve literally eaten them for breakfast on the way out the door at other doubletree locations, like the one in Colorado Springs,so maybe this is new or specific to this location? At least this employee was nice about it. I mentioned that I wasn’t offered a water during check-in, so she offered one. The ones working the afternoon shift when I checked out seemed to be the only people who were polite. Almost everyone I encountered seemed to be resigned to doing the bare minimum with a scowl on their face. I received a discounted rate, but even that was too much. I’ll only return if I have to. O quarto era limpo e padrão, exceto pela má insonorização. Eu podia ouvir todas as atividades nas salas e no corredor ao redor. Minhas interações com a equipe tornam improvável que eu retorne. O transfer demorou um pouco para chegar ao aeroporto. O motorista não disse uma palavra antes de se dirigir a uma locadora de carros, depois voltar para pegar em outro terminal. Todo o processo levou pelo menos 30 minutos, provavelmente mais. É compreensível, mas avisar que outras escalas vão acontecer faz a diferença, principalmente depois de um longo voo internacional. Se eu soubesse que o processo levaria mais de uma hora para uma propriedade localizada a 10 minutos do aeroporto, teria chamado um táxi só para dormir um pouco.Quando chegamos ao hotel, parecia haver uma pessoa verificando as pessoas enquanto um homem estava sentado em um banquinho e não fazia nada. Depois de um tempo, outro funcionário veio e ajudou a fazer o check-in das pessoas. O funcionário que me registrou foi rude e um pouco rude. Embora eu tenha feito o check-in depois das 15h, não me ofereceram nem um biscoito. Depois de várias noites com o programa de fidelidade, normalmente você recebe uma garrafa de água e a opção de pontos adicionais ou um crédito para alimentos e bebidas. Não parece muito, mas quando você praticamente mora em hotéis e a maior parte do seu dinheiro vai para estadias, você valoriza as pequenas coisas.Na manhã seguinte, desci para pedir talheres para poder comer a comida que tinha comigo. Apenas colheres estavam disponíveis na área da despensa. Mais uma vez, fiquei surpreso com a grosseria da equipe da recepção. A senhora que trabalhava realmente revirou os olhos e ela teria que ir até os fundos para pegá-lo, então ela me disse para ir para a área do café da manhã e esperar mais 5 a 10 minutos até que eles abrissem.Na maioria dos casos, não era o que os funcionários diziam, mas como eles diziam. Passei pelo menos 300 das últimas 365 noites em hotéis em todo o mundo, e esta propriedade tinha de longe a equipe mais rude e menos útil que encontrei.Eu também estava exausto depois de uma noite acordando cada vez que as pessoas nos quartos ao redor se moviam.No check-out, solicitei um cookie e me disseram que não estavam disponíveis até depois das 15h. Eu literalmente os comi no café da manhã ao sair de casa em outros locais doubletree, como o de Colorado Springs, então talvez isso seja novo ou específico para esse local? Pelo menos esse funcionário foi legal com isso. Eu mencionei que não me ofereceram uma água durante o check-in, então ela ofereceu uma. Os que trabalhavam no turno da tarde, quando fiz o check-out, pareciam ser as únicas pessoas educadas. Quase todo mundo que encontrei parecia resignado a fazer o mínimo com uma carranca no rosto. Eu recebi uma taxa de desconto, mas mesmo isso foi demais. Só volto se for preciso.”
— Melanie M.
“Muito bom hotel, confortável e com pessoal muito simpático e prestativos.”
— Anderson Clayton

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