Phone Number 78643822672
Secrets St. Martin Resort & Spa
BP 581 Anse Marcel, Near Anse Marcel Beach, Anse Marcel, 97056, Saint Martin
Rating
1
Price Level
$$$$
Rooms
258
Pets
Yes
01
Jan

Secrets St. Martin Resort & Spa, Anse Marcel

Secrets St. Martin Resort & Spa

Located in Anse Marcel, Secrets St. Martin Resort & Spa is on the beach. Tahuna Shipwreck and Fort St. Louis are local landmarks, and some of the area's activities can be experienced at Marina Royale and Oyster Bay Marina. At Secrets St. Martin Resort & Spa, you can look forward to a swim-up bar, a poolside bar and a terrace. Indulge in a manicure/pedicure, a body treatment and a sports massage at SECRETS SPA BY PEVONIA®, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a cafe and a garden. All rooms in the resort are equipped with a coffee machine. The rooms are equipped with air conditioning, a desk and a flat-screen TV, and some rooms at Secrets St. Martin Resort & Spa have a terrace.

Secrets St. Martin Resort & Spa

Price & Availability

Overall

Terrible
1
1 reviews
5
119
4
63
3
55
2
39
1
41

Customers Review

“Wow! Where do I start?. Transfer- what was supposed to be a prearrange private transfer turned into a cluster. We were place on the incorrect shuttle which took us to a rental car agency. We asked to be taken to secrets and was told we had to find our own transportation. After arguing, we were taken back to the airport. 2 hours have passed now. We finally found help and were provided a ride to Secrets. Additionally, scheduled a taxi for dinner reservation and they never showed upRoom- smelled like musty air. We were told it was from the air conditioning and there was nothing they could do. There were room service trays outside in our hallway from other rooms not picked up for 2 days.Grounds- These were very dirty. Litter on the ground, grass not cut.Pool - Was extremely sandy. There were glassware laying all over which hadn’t been picked up. There was no pool music throughout the day. In addition the activities director did very littlest to do anything with the guests. The electrical circuit breakers kept tripping every time it rained due to the fact it did not have a cover on it . So any blended drinks could not be made.Safety/Security- path lighting on one side was out at night with no visibilityThere’s an old saying , “If you can’t run with the big dogs get off the porch.” Secrets is trying to be some thing they are not capable of handling. Your lack of attention to detail is extremely poor. Stay in your 3.0 stars and don’t try to be a 5 star resort which you are far from. Uau! Por onde eu começo?. Transferência - o que deveria ser uma transferência privada pré-agendada se transformou em um cluster. Fomos colocados no transporte incorreto que nos levou a uma agência de aluguel de carros. Pedimos para ser levados a segredos e nos disseram que tínhamos que encontrar nosso próprio transporte. Depois de discutir, fomos levados de volta ao aeroporto. 2 horas se passaram agora. Finalmente encontramos ajuda e recebemos uma carona para Secrets. Além disso, agendou um táxi para reserva de jantar e eles nunca apareceramQuarto - cheirava a ar mofado. Foi-nos dito que era do ar condicionado e não havia nada que eles pudessem fazer. Havia bandejas de serviço de quarto fora em nosso corredor de outros quartos não apanhados por 2 dias.Grounds- Estes eram muito sujos. Lixo no chão, grama não cortada.Piscina - Foi extremamente arenoso. Havia copos espalhados por toda parte que não haviam sido recolhidos. Não havia música na piscina durante todo o dia. Além disso, o diretor de atividades fez muito pouco para fazer qualquer coisa com os convidados. Os disjuntores elétricos ficavam disparando toda vez que chovia devido ao fato de não terem tampa. Portanto, nenhuma bebida misturada pode ser feita.Segurança / iluminação do caminho de um lado estava apagada à noite sem visibilidadeHá um velho ditado: “Se você não pode correr com os cachorros grandes, saia da varanda”. Segredos está tentando ser algo que eles não são capazes de lidar. Sua falta de atenção aos detalhes é extremamente pobre. Fique em suas 3,0 estrelas e não tente ser um resort 5 estrelas do qual você está longe.”
— Robert Walker
“This resort was in a beautiful area. The scenery was beautiful, beach was nice. I feel like there was not enough staff. Cons...3 out of the 7 days we had no beach towels. One day we had no bathroom towels. Service at the restaurants were very slow. One night we waited at our table 1.5 hours for our meal. The locals that come down to offer massages were always on our resort....one day one of the ladies was offering to give 2 staff members her special services. Then she pulled her pants out to show her privates. The staff member asked her if she was HIV free. Im happy to report she was. I will not go back to this resort but the Island is beautiful and we will definitely try a different resort.Pros....beautiful beach to relax on and not too wavy. Staff was nice, drinks and food were great. Este complejo estaba en una zona preciosa. El paisaje era hermoso, la playa era agradable. Siento que no había suficiente personal. Contras... 3 de los 7 días que no tuvimos toallas de playa. Un día no teníamos toallas de baño. El servicio en los restaurantes era muy lento. Una noche esperamos en nuestra mesa 1,5 horas para nuestra comida. Los lugareños que venían a ofrecer masajes siempre estaban en nuestro resort... un día, una de las damas se ofreció a brindarle a 2 miembros del personal sus servicios especiales. Luego se sacó los pantalones para mostrar sus partes íntimas. El miembro del personal le preguntó si estaba libre de VIH. Estoy feliz de informar que ella era. No volveré a este resort, pero la isla es hermosa y definitivamente probaremos un resort diferente.Pros...hermosa playa para relajarse y no demasiado ondulada. El personal era agradable, las bebidas y la comida eran geniales.”
— Virginia