Hotel Riu Palace Maspalomas
Av. de Tirajana, s/n, Near Maspalomas Dunes, Playa del Ingles, 35100, Spain
Rating
4.6
Travelers Choice
2020
Price Level
$$$
Rooms
368
Pets
No
01
Jan
Hotel Riu Palace Maspalomas, Playa del Ingles
Hotel Riu Palace Maspalomas
The Hotel Riu Palace Maspalomas was built in Colonial style and is surrounded by a huge subtropical garden and the famous dunes of Maspalomas in Gran Canaria, Spain. In this elegant and pleasant complex you can enjoy the impeccable service and quality of RIU Hotels & Resorts. Whether you are looking for a relaxing atmosphere or are here to have fun, at the Palace you'll find everything you could need for enjoyable holidays. It includes two fresh water swimming pools with, a Jacuzzi, sauna, gym and wellness centre with a range of different treatments. The cuisine of Gran Canaria is an authentic ocean of flavours and aromas that receives influences from all over the world, and includes a range of fruits, vegetables and fresh seafood. In the buffet restaurant and themed restaurants you'll find a wide variety of recipes and menus carefully prepared by our chefs to satisfy even the most demanding palates. Gran Canaria is a destination full of options for enjoying a wide range of sports and activities. From table tennis, pool and table football to water sports on the beach, here you'll find a full range of leisure activities to enjoy as a family, couple or with friends. The Hotel Riu Palace Maspalomas also offers a range of shows and live music during the week. Near the complex you'll find two golf courses for those who want to practice their technique. The wide variety of landscapes and green spaces make Gran Canaria a destination that is worth visiting. If you want to explore the surroundings you can discover unique places. Not to be missed are sights such as Roque Nublo, the harbour of Mogán, the historical town of Agüimes, the Episcopal Palace, the majestic dunes of Maspalomas that are reminiscent of the Sahara desert and popular events like the Carnival of Maspalomas: a world of traditions and culture that will remind you of your holidays on this marvellous island.
Price & Availability
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Overall
Wonderful
4.6
234 reviews
5
1624
4
606
3
174
2
49
1
30
Customers Review
Value 4.3
Location 4.8
Cleanliness 4.7
Comfort 4.4
Neighborhood 4.5
Amenities 4.4
Condition 4.4
Recomendation 85.6%
“Great hotel situated right on the edge of Maspalomas sand dunes. The staff here always seemed to be smiling and happy. The overall service was excellent and just what work would be expecting from a top rated hotel. The pool areas were clean and there were always plenty of sun beds available no matter what time of the day. Food was a very high standard too and the Krystal Restaurant is well worth a visit too.”
— Timbovilla 7
“Nos guato mucho el sevicio en cuanto a la amanilidad de los trabajadores .pero lamentable mente dormi fatal porq el colchon estaba muy mal estado y la espalda me la molio !!!!! Pero bueno nada q con un buen masaje no se arregle !!!”
— Veronik medina
Overall Wonderful, 4.6
Value 4.3
Location 4.8
Cleanliness 4.7
Comfort 4.4
Neighborhood 4.5
Amenities 4.4
Condition 4.4
Recomendation 85.6%
Ronald Baby González
Sep 24, 2020
0
Lo mejor de este hotel el personal y la ubicación. Después de varios años visitando es hotel, he visto como a poco se ha vuelto un hotel viejo y pasado de moda. Lamentablemente las instalaciones son viejas y faltas de mantenimiento, durante la estancia he sentido mucho calor y me han dicho que la única solución es abrir las ventanas, a pesar que el hotel en teoría tiene aire acondicionado. El buffet ha perdido la calidad de otros años, incluso un día encontré que los tomates estaban fermentados, he de decir que lo informé al personal y reaccionaron pero aún así este tipo de cosas no debería pasar.
Andreas Chrysostomou
Sep 01, 2020
5
Great location and easy access to numerous landmarks, shopping centers, bars, restaurants of international cuisine and important locations! Friendly stuff, clean rooms, great variety of facilities for all types and tastes, followed by a unique and wonderful view of the Dunas de Maspalomas from wherever you are.
D Van G
Aug 24, 2020
0
Excellent handling corona protocol!Safe as it can be.Exeptional clean, and sorry for the hotel itself ,not so busy, witch we found pleasant.Personnel are apparently under pressure to work "a bit too" hard.
Miguel Juaristi Tello
Aug 24, 2020
0
Estoy actualmente cenando en en el restaurante del hotel (llevo una semana alojado aquí). El enclave es único, una aberración urbanística que "preside" o desfigura el parque natural de las dunas de Maspalomas, del que merece la pena disfrutar ya que no lo derriban. Habrán leído que el hotel esta anclado en los años 70' a nivel decorativo, que bueno, no me importa, soy fan del remember y el "vintage". Pero cuando acuado al comedor con una camiseta de moda tipo lumberjack (sin hombros) y me discriminan diciendo que no se puede, cuando el 60% de las mujeres del comedor va en tirantes (que van desde cubrir el hombro entero a ser tirantes de 1cm de ancho...) es lo que podríamos llamar hoy perfectamente un protocolo de vestimenta sexista y de discriminación de género. RIU Palace Maspalomas, muy mal. No solo están anticuadas las habitaciones, vuestra normas y protocolos, también son de los 70.
Sergio Socorro Trujillo
Aug 24, 2020
0
Con lo a mi me gustaba la cadena Riu, me parece muy mal y una estafa que el checking sea a las 16.00 y el checkout a las 11.00 me están quitando 5 horas a mi estancia de las cuales no veo yo compensación alguna por vuestra parte, os salva los profesionales que tenéis, el bufett es una sombra de lo que era Riu. Y si deseas quedarte me cobran 15 euros por hora un máximo de dos horas pero que tampoco, por no tener detalles ni siquiera agua de cortesía?. Por favor que he estado en sitios de mucha menos categoría y siempre hay una botella de agua por persona de cortesía y no a 2 euros y pico cada botella eso es de usureros. En fin no lo recomiendo
d van g
Aug 18, 2020
5
Excellent handling corona protocol!
Safe as it can be.
Exeptional clean, and sorry for the hotel itself ,not so busy, witch we found pleasant.
Personnel are apparently under pressure to work "a bit too" hard.
Christoph Fischer
Aug 09, 2020
5
A beautyful hotel in a lovely place with perfect service. We had a really great holiday week there and we will come back again for sure! Thank you, Rio! 👏😊
Dani Roque
Jun 24, 2020
0
Me parece un verdadero privilegio la localización de este hotel en frente de las dunas de Maspalomas. Le doy la puntuación mas alta ya que aparte de la tranquilidad, las increíbles instalaciones, la excelente gastronomía y el clima del que goza esta zona, se nota el compromiso que tiene con el medio ambiente. Al estar viviendo días de cambio hacia lo verde y ecológico, este es el tipo de lugares donde se debe dar ejemplo. Espero que sigan así para el día de mañana seguir viendo las dunas y la zona igual de majestuoso y sin residuos de visitantes.
Raúl Díaz
Feb 24, 2020
0
Un 5 estrellas, pero un café 2,60 euros, de Nespresso y con su pastita y todo. En un marco incomparable de las Dunas de Maspalomas. Se puede pedir más, profesionalidad, buen trato y encima un pianista tocando el Canon de Pachebel. Una maravilla. Felicidades a todo el equipo de Tui-Riu por el maravilloso trabajo que hacen. Una de las mejores cadenas españolas, para sentirse orgulloso. Además claro con el clima de Maspalomas
Elva Martin
Jan 24, 2020
0
A bit pricy but totally worth it. I'm glad we chose this hotel for our stay in gran canaria.Delicious food. Great location. Super kind staff and beautiful rooms. And it is only 2 min away from the best and most amazing views of the dunasI will repeat if i come back to Gran Canaria,definetelly.
Alison Savage
Dec 28, 2019
5
Beautiful setting, very peaceful and gorgeous outside bar area. Great piano player and perfect atmosphere for a pre dinner drink. Nice, professional staff. Highly recommended.
Timbovilla 7
Oct 24, 2019
0
Great hotel situated right on the edge of Maspalomas sand dunes. The staff here always seemed to be smiling and happy. The overall service was excellent and just what work would be expecting from a top rated hotel. The pool areas were clean and there were always plenty of sun beds available no matter what time of the day. Food was a very high standard too and the Krystal Restaurant is well worth a visit too.
Elvira Estmyr
Oct 24, 2019
0
Great hotel with very friendly and outgoing personnel overall. Mostly older crowd and quiet at the pool. The rooms are good, but the bed is quite hard and pillows not that great. The breakfast is the best I've had outside of Sweden. Not that much good restaurants Ana bars/cocktail lounges close to the hotel though. But overall a really nice and pleasant visit!
Arkadiusz .smerdel
Oct 24, 2019
0
It’s nice hotel however room was a bit small, no sofa for sitting like in many hotels. Also bathroom is a bit small, bath size rather for kids than adults. In the room no kettle, so no tea or coffee. Drinks quite expensive, cocktails €9 and more. Dinner doesn’t include any drink, not even water (half board). Overall nice place to stay however not very good value.
Matthew Wethers
Oct 24, 2019
0
I stayed at the Riu Palace with my wife and kids in mid January, the hotel is right at the sand dunes where we had a lot of fun running around playing on the dunes. There are shops near by if you need anything extra. The rooms are well kept and we really couldn't fault them. Special mention to the staff who were great with the kids always showing extra effort to talk to them. The only thing I would mention to other families traveling at this time of year is that there were almost no other children there making us feel a little like the odd one's out.
Douglas Rothstein
Oct 24, 2019
0
This is a nice hotel which one might presume used to be, a long time ago,very nice. It's in need of renovation, but the pricing is in line, which makes it somewhat of a bargain considering its location adjacent to the famous dunes of Maspalomas and the lovely sand beach. The breakfast buffet was very good, not great, and the same could be said of the service. The exercise room is rather minimal, the swimming pools are of an old design but still very nice. The furniture in public areas is well worn. I didn't have dinner there (I prefer the variety of dining out) so can't comment on the quality of food outside of breakfast. Overall I would say it is good value for the money, but don't expect great luxury or modern design. Enjoy it before they decide to renovate and it becomes much more expensive.
Jonathan Skinner
Oct 24, 2019
0
Paradise.Best hotel in the world. Fantastic setting, views and amenities.Perfect for us as a retired quiet couple when we are in need of winter sunshine.Sitting outside for breakfast sipping complementary proseccois a real delight and helps to wash away all our winter woes. Great range of dishes for dinner in the evening. Particularly tasty last weekwere: king prawns, roast lamb, spare ribs, lentil soup. We have eaten far too well and far too much. All staff are fantastically helpful and cheery.Drinks at mealtimes, from the bar and pool area are rather expensive,butweforgive them that.
Andy Kerr
Oct 24, 2019
0
Really good hotel in a spectacular location overlooking the famous Maspolomas sand dunes which are totally breathtaking. The best thing about the hotel are its staff who look after your every need and are always courteous and pleasant to speak to. The entire hotel is old looking in style and decor but we felt this added to its charm. The lounge areas were spotlessly clean and well maintained as was our room. The pool area is absolutely fine although the pool itself isn't heated. What surprised us is that a hotel so favoured by elderly clients had fairly poor access for disabled and infirm to the pool area. There was only one ramp which was narrow and too steep for anyone using a non electric wheel chair or walking aid. On the plus side the food was very good, varied choice every night and if you choose to dine in the Krystal restaurant during your stay you will definitely enjoy the experience. There was entertainment every night which again suited the older clientele but it was absolutely fine. Overall we enjoyed this hotel but wouldn't return as its definitely ore suited to the over 60s.
Jan Johansson
Oct 24, 2019
0
Like living in the "Dallas" tv show :) While it's modern and well maintained, it's styled in a 80s kind of luxury. Many of the guests are German and British senior couples. Staff is professional and friendly.We had the half-board, the diner was very nice with a huge buffet of lots of different things, and it was new things every day. DO NOTE that appropriate dressing is expected, e.g. men should not wear shorts or sleave-less vests, according to the hotel information.One of us is lactose intolerant, all allergens were clearly marked as such except for the desserts - when the staff was asked, they arranged so that she got a lactose free dessert every night.The pool areas are both very nice. The amazing beach is maybe 1km away along the edge of the desert. The desert itself offers gorgeous views.
Alexandra Webb
Oct 24, 2019
0
Beautiful hotel,the decor isold fashioned but beautifully kept and gave it a lovelyrelaxed atmosphere . Excellent service, staff speaking English, German, French and even Dutch, very impressive. The food is excellent with your ownallocated table for dinner . We had a lovely room overlooking the Dunes with a lovely private balcony , one minor thing to get into the bath the step into it was very high there was a rail to hold onto but given the clientele is somewhat elderly this maybe hazardous also the water temperature in the shower was a bit hit and miss but this just being a bit picky, dressing gowns in bathroom were a nice touch .We would definitely stay here again, we had a lovely week . Thank you Riu Palace
Susanne Klickerklacker
Oct 24, 2019
0
What should I say: the place you feel like in heaven. Great and friendly stuff, excellent food, a great view over the Dunas of Maspalomas and clean and friendly rooms with nice terraces or balkonies. When we arrived, we found in our room two little bottles of champaign, a sort of fruits and a bottle of water, also we are invited to have a welcome-drink at the bar. More welcome is not possible. Thank you Riu Palace Maspalomas!
Allen Cappiello
Oct 24, 2019
0
Sorry to say very disappointed with our time here standard has fallen since the last time we were here!!! Staff were lovely as usual but the hotel has been very poor in the restaurant and pool area i know they have a new manager in the hotel now!!! But didn't make herself known to us as Roberto did cut back in staff in pool area!!! It's sad to say i won't be coming back to this hotel any time soon and me and my wife loved this place its a shame when you start cutting back people who have coming here for years see it!!! Not good!
M. S.
Oct 24, 2019
0
A very elitistic hotel very close to dune of Maspalomas. Some rooms have a beautiful view to dunes. Restaurant with wonderful and delicious food. Every client have a designated table and hour, so is good to go there in time. Is one of the few hotel restaurants with people wearing elegant outfits. The pool outside is great, but could be a little much colder in comparising with other parts of the islands because of the wind from the dunes. Rooms are not very new, but are elegant. Very close is a supermarket, if you need something. Also, not too far away a comercial center.
Mar Cab Mend
Oct 24, 2019
0
Sólo se me ocurren cosas positivas que decir de este hotel. La habitación contaba con una terraza con vistas a las espectaculares dunas de Maspalomas con el mar al fondo, estando salpicado el entorno con numerosas palmeras que dan la sensación al que lo contempla de encontrarse en un oasis. La comida merece un capítulo apartepor su exquisita factura y variedad ,servida en un comedor perfectamente organizado en el que nada parece ser dejado al azar. El personal es atento muy profesional y extraordinariamente eficiente. Los jardines muy cuidados atractivos.Las hamacas son cómodas y las piscinas son una delicia. Uno de los hoteles más recomendables de Gran Canaria del que a buen seguro se puede guardar un grato recuerdo.
Juan Cañas Nicolas
Oct 24, 2019
0
Perfecto Hotel para pasar unos días tranquilos con una muy excelente calidad y profesionalidad por parte de todo su personal " cosa esta que se agradece a estas alturas " ;mención especial a su Directora: Marisa Abalos así como el resto de la plantilla ya sean estosde recepción como camareros, limpiadoras, cocineros, etc." esto va implícito en los genes de todos los empleados del hotel"En el tema de la restauración el bufett variado y los platos de plancha elaborados delante tuyo al momento. Bien presentado y muy cuidado en todo momento por los cocineros.La terraza para el desayuno es muy agradable.REPETIREMOS SIN DUDA.Hotel tamaño medio pero con la calidad Palace de Riu que es toda una garantía.Ecuación para valorar este Hotel: HOTEL RIUPALACE +Trato personal y profesional de toda su gran plantilla = EXITO ASEGURADO.
Thelma Araujo Maestrello
Oct 24, 2019
0
Me encanta este hotel 😍😘. Pero todo hay que decirlo solo lo conozco desde fuera que ya por las fotos puedo decir y demostrar que es un encanto, el sitio donde está ubicado es perfecto, la entrada al hotel es preciosa el camino y entradahacia las dunas es tan majestuoso como el mismo hotel. Siempre se ve limpio, tiene tiendas de ropa y artículos de regalo dentro del hotel, un botones en la puerta de recepción,taxis en la puerta, parada del bus también en la entrada. Centros comerciales muy cerca tiene todo cerca para los turistas que les gusta caminar.Me encantaría conocerlo por dentro un par de días alojados en este hotel tendrá que ser perfecto. La cadena Riu destaca por la atención, el personal siempre atento y dispuesto hacia las necesidades de sus clientes.Para mi se merecen un 10 sobre 10. Es el hotel ideal para pasar lasvacaciones. 👍
Cathaysa Betancor
Oct 24, 2019
0
Destacar el trato del personal. Desde la recepción, bares, comedor, camareras de piso y el botones.Todos siempre con una sonrisa y dispuestos hacer que estancia sea agradable.La comida está muy buena.Lo único que cambiaría es la bañera y la TV de la habitación. La decoración no es de mi gusto pero está todo impecable. Volveré
Artso. Tv
Oct 24, 2019
0
El hotel no está mal, un poco antiguo y demasiados extranjeros, la gente de hostelería es estupenda. Pero cuidado si quieres descansar y dormir hasta tarde, es imposible, las señoras de la limpieza hacen un ruido impresionante y es imposible dormir más de las 8 de la mañana. Además me hicieron sentir fatal porque entraron sin avisar el último día y en recepción tienen un lío grande con los check out y no respetan tu hora de salida. No volveré
Manolo Pescador
Oct 24, 2019
0
En general muy bien todo , en especial la camarera LAURA , muy profesional y amable . En el bufet quiero destacar el buen servicio de los cocineros , Angelo , azamara y compañía .El show de las noches podría mejorar o al menos variar los cantantes .Muy recomendable
Francisco Geraldo
Oct 24, 2019
0
Buen trato, los camareros del bufet son excelentes, EN ESPECIAL (MARITA). Una persona encantadora, nos hizo pasar una velada fantástica y con un trato como en familia.La comida del bufet es muy buen. Las habitaciones y el resto del hotel necesitan una renovación están obsoletos. Y las camas son muy incómodas, el mobiliario en general es bastante antiguo.No me gusto el sistema para el préstamo de las toallas de la piscina, es bastante incómodo y tampoco me pareció correcto que se cobrara por la caja de seguridad de la habitación. (ES MUY CUTRE). Tener caja de seguridad en una habitación de hotel es súper básico.Por lo demás todo correcto. Hotel recomendable para estancias cortas.
Joseramon G.IRASTORZA
Oct 24, 2019
0
Una vez mas repito es mi cuarta vez en este maravilloso Hotel su amabilidad ,servicio de atencion del personal de 10 ,te sientes como en tu casa y con ganas de volver otra vez.........Muchas gracias! A todo el Hotel por cuidarme en mis vacaciones.
Gabriel de blas
Oct 24, 2019
0
El hotel es espectacular, de alto nivel, 5 estrellas.Muy bonito, muy bien decorado, muy limpio.Situado justo en el camino de acceso a las dunas de Maspalomas.Por eso no puedo calificarlo con más valoración.Porque daña el ecosistema, los vientos, con los que las arenas, forman las dunas.No sé cómo se permitió su construcción, pero huele a chamusquina.
Asun Suarez
Oct 24, 2019
0
Ideal fue nuestro aniversario de boda teniamos otro hotel de la misma cadena y habiendo overboking nos llamaron para pasarnos a este por el mismo precio siendo este de mas estrellas.. Al llegar quedamos cautivados atencion belleza de vistas limpieza no hay un no ni una mala reseña para ellos. Personal excepcional.. Mil gracias tanta amabilidad..
Timbovilla 7
Oct 17, 2019
5
Great hotel situated right on the edge of Maspalomas sand dunes. The staff here always seemed to be smiling and happy. The overall service was excellent and just what work would be expecting from a top rated hotel. The pool areas were clean and there were always plenty of sun beds available no matter what time of the day. Food was a very high standard too and the Krystal Restaurant is well worth a visit too.
David Harris
Oct 24, 2018
0
Excellent as usual. Every single thing is thought of. The staff are amazing. I always put on a few pounds when I come here. The food is too good.The show cooking when the duck or lamb is on is my favourite. Every area of the hotel is well maintained and there is a real pride by the people who work there in the service they provide. I think I may return here every year until the day I die. Yes. It's that good. 😀
Stephen Ollerenshaw
Oct 24, 2018
0
What a treat -fabulous hotel - great staff - great food choice - spotlessly clean - big rooms with plenty if cupboard space and large balcony.Pool areas well maintained and a pleasure to spend ur days.Staff really friendly but very professional and are a credit to Riu Hotels. We would definitely come back and would definitely recommend to friends and family looking for a relaxing holiday.Thank you Riu Hotels
Grischa Ekart
Oct 24, 2018
0
I wont digress into the qualities of the hotel in general. However, my overall experience there has been completely destroyed by the incompetent, ignorant, unhelpful receptionist and presumably the hotel director who didn't want to talk to me in person. We had an issue after the stay and the hotel behaved like the worst possible shack. Fully transactional behavior, like you didn't pay multiple thousand euros for your stay. I don't ever want to get treated this way. So in order to keep me safe from people like that, we will never book any Riu hotel again.
Akin Akintayo
Oct 24, 2018
0
I have been a guest at this hotel for holidays since 2007. The quality of this establishment is of the highest standard, it entertains anecdotally some of the best patronage of repeat visits by guests going back almost 20 years. That speaks to the services, the friendliness and welcoming atmosphere of this place.The views from the high floors of this hotel are stunning, of the dunes all the way to the sea.Having spent over 200 nights altogether at this hotel, I cannot imagine staying anywhere else when visiting Gran Canaria.
John & Viv Howell
Oct 24, 2018
0
Just got back from our 2nd holiday.Still as fantastic as ever.Thank you Isaac for making our evening meals so great.All the staff are very attentive to your needs.Reception staff couldn't do enough for you and the complimentary fizz on arrival is always welcome.
Craig Johnston
Oct 24, 2018
0
This is my second visit to RIU hotels the other was in Fuerteventura, both hotels offer a high standard, staff make everyone feel most welcome throughout the hotel. The restaurantoffers buffet style food but freshly prepared it can be busy at times but the staff coped and were very attentive, noting was too much trouble. Cleanliness was a high standard everywhere. I did not enjoy the evenings entertainment but this is my personal taste and many did enjoy it but it never made my stay any less enjoyable.
Nelson Nunes
Oct 24, 2018
0
Recibimiento genial, la habitacion bien decoración antigua pero está bastante bien. En mi caso con vistas a las Dunas de Maspalomas. El hotel está comprometido con el medio ambiente y si quieres que te cambien las sábanas haz de poner una tarjeta encima de las mismas y si quieres que te cambien las sábanas las dejas en el suelo y listo. La comida bien con bastante variedad. Y los trabajadores educados, bastante atento y muy cercanos con la clientela.
juan Rodriguez
Oct 24, 2018
0
Hotel muy bueno y el servicio y amabilidad espectacular.El hotel ya tiene unos años q se nota en pequeños aspectos como decoración etc, pero que se suple por la amabilidad de todo el personal y el servicio que ofrece.El buffet tanto de desayuno como de cena muy bueno, mucha variedad y una gran calidad.Por la zona se aparca bien y esta pegado a las dunas.Gran piscina y ambiente tranquilo.Incluso nos dejaron una habitación de cortesía para ducharnos después de haber dejado el hotel.Repetiremos seguro
Berto Tabares
Oct 24, 2018
0
Segunda visita al hotel y de nuevo nos quedamos con una muy buena sensación. El hotel es muy clásico, pero está muy bien cuidado. Situado junto a las dunas. La comida es de muy buena calidad, tanto desayuno como cena. Las comidas en el restaurante de la piscina, también buenas, aunque los precios son un poco caros para lo que ofrecen. Pasa lo mismo con las bebidas de la media pensión. Precios bastante más altos de lo normal, habitual en la mayoría de hoteles. El hotel es muy tranquilo, ideal para descansar. Para mí los principales fallos son: la reserva de amacas, la ausencia de animación de calidad y los precios excesivos de las bebidas. Por lo demás, cumple con todo, calidad de comida, limpieza, comodidad, trato de personal, perfecto.
Tony Harvey
Oct 24, 2017
0
A good four star hotel with helpful and friendly staff. We have just spent our third holiday in this hotel, but have met others who have returned annually over many years.On a half-board basis, both the breakfast and dinner buffets offer a wide choice of well cooked and presented dishes. The Las Dunas restaurant offers excellent lunch choices, from a salad buffet to a variety of lighter cooked food.
Lesley Wright
Oct 24, 2017
0
This hotel is fabulous !!! We were given upgrade on arrival to a suite - which was a lovely surprise - as we had arrived late evening and missed dinner we were supplied a buffet in our room, and on my birthday a bottle of Cava was left in our room .All staffwere so friendly and had great sense of humour, no one could do enough for you. Food was exceptional with plenty of variety. Could not fault anything about it and will be definitely re booking again for next year.Thank you to all Rui staff for a fabulous time !!
Hanna K.
Oct 24, 2017
0
I expected a bit of sophistication when I booked this hotel, but unfortunately there appears to exist a practice of "filling up" the place with last-minute budget hunters. We had some peculiar days with neighbours who thought it necessary to discuss the worst banalities at the top of their voices on the balcony, and throughout the night (we do not like paper walls either, I have to admit).RIU also markets its environmental initiatives, posing as an environmental champion and encouraging guests to buy local foods, etc. Unfortunately, none of that is reflected in their own management, for instance with regard to their buffets (who needs schnitzels in the morning??), or the room cleaning practices, where towels will be removed every day, whether you want them changed or not. The location is very nice, but the place does just not live up to expectations. Very friendly staff!
Colin Baylis
Oct 24, 2016
0
The hotel is decorated in a traditional style and is a high quality. The service is excellent and always delivered with a smile that makes you feel that they really mean it. The meals were of a very high standard and there was plenty of choice. Entertainment at the hotel was good.The general area around the hotel is quite and it is situated right next to the sand dunes. I wouldn't hesitate to go back for another holiday as overall it is one of the best hotels i have stayed at.
Les Pritchard
Oct 24, 2016
0
From the moment my wife and I walked in we felt the friendliness of all the staff. What a fantastic hotel with an excellent backdropof the Maspalomas sand dunes. The room we had was a Sea View and what a view. The cleanliness was outstanding the facilities first class and the food ,what a varied selection all prepared to a high standard . Overall nothing was too much trouble for any of the staff. A definite jewel in the crown .We would recommend this hotel withouta doubt Keep up the good work
Andreas Chrysostomou
Dec 31, 1969
0
Great location and easy access to numerous landmarks, shopping centers, bars, restaurants of international cuisine and important locations! Friendly stuff, clean rooms, great variety of facilities for all types and tastes, followed by a unique and wonderful view of the Dunas de Maspalomas from wherever you are.
Christoph Fischer
Dec 31, 1969
0
A beautyful hotel in a lovely place with perfect service. We had a really great holiday week there and we will come back again for sure! Thank you, Rio! 👏😊
Philip Mumford
Dec 31, 1969
0
Chilled yet smart. Public access to sand dunes runs through the centre of the hotel! However access to the pool area is by reception only. Staff lovely and buffet meals are plentiful, good quality and varied.
Hannah Pestaille
Dec 31, 1969
0
Plenty of facilities here for visitors.Pools and bars are well served and beautifully presented.Service is good in all areas.Rooms are well appointed.It has good access to the sand dunes.
Colin Clark
Dec 31, 1969
0
This was our second visit to this fantastic hotel and was even better than our first. The staff cannot do enough for you and nothing is too much for them. The food is fantastic and the drinks are great too. The rooms are very spacious with plenty of space and the hotel is spotless. Will definitely be back.
Michael Griffin
Dec 31, 1969
0
superb hotel, fantastic staff, we have balcony suite on 2 floor, looks onto dunes and sea. Buffet restaurant with great choice, 2 nice pools comfy sun beds, handylittle supermarket just across road
Alison Savage
Dec 31, 1969
0
Beautiful setting, very peaceful and gorgeous outside bar area. Great piano player and perfect atmosphere for a pre dinner drink. Nice, professional staff. Highly recommended.
William Kernick
Dec 31, 1969
0
Great place to be in Maspalomas, enjoy. I have never had a problem in this hotel.
Iz Davis
Dec 31, 1969
0
So lovely!!! Good food, amazing service and a relaxing but fun atmosphere. The staff are the most delightful people in the world. Such a lovely holiday, will be sad to leave.
Bob Jennings
Dec 31, 1969
0
Excellent hotel, great staff and good food
Berto Ma
Dec 31, 1969
0
That Hotel is so cool.. but not for normal People.. Exclusiv for People there have more Money for a Hotel.. I was only there to visit a Friend.
Tanja P.
Dec 31, 1969
0
Amazing place, great service, food, very clean, thanks for an wonderfull stay, we enjoyed so much😊
Peter Jones
Dec 31, 1969
0
It's a Riu Palace. Nothing more to say
Jan-michael Leitefeld
Dec 31, 1969
0
Verry nice destination
Carmen Brown
Dec 31, 1969
0
Its the mosy picturesque place i have seen
Mike Heathfield
Dec 31, 1969
0
Good staff, evening food was excellent. Would return and can recommend.
Peter Ghyara
Dec 31, 1969
0
Love the hotel. Been there about 30 times, always feels good. Great people there. Absolutely nothing to complain about.
Carlos Da Cunha
Dec 31, 1969
0
Riu Hotel to me is like from home to home. The food very goodthe staff super polite ,and friendly. I would recommend it to all family and friends.
Test Tester
Dec 31, 1969
0
Nice beach / dunes. But quite a bit to walkthrough the sand clean in every way.
Eamonn OMahony
Dec 31, 1969
0
Didn't stay here but did have a snack at the bar, very helpful professional and responsive staff when asking local information and great apple tart! Would be happy to stay here seems a great place...
Simon J
Dec 31, 1969
0
Very nice if slightly dated hotel (though i think rooms are being refurbished slowly). The included food is out of this world and a danger to your waistline and the staff are so courteous and friendly and charming. Great location for exploring the dunes too.
Nick Harris
Dec 31, 1969
0
Very nice hotel, great location, good rooms, hospitable staff.
Tim Slawinski
Dec 31, 1969
0
Great facilities. Good variety of food. Friendly and helpful staff and fantastic diverse clientele.
Marc Strubbe
Dec 31, 1969
0
Nice quiet hotel with very nice garden and very good service
Mike Shepstone
Dec 31, 1969
0
Great service. Very friendly and polite.
Michael Gage
Dec 31, 1969
0
Hoping to visit again next year.
Julia Jędrych
Dec 31, 1969
0
Beautiful, clean place with a service on the highest level. It was a pleasure to stay in your hotel!
Bryan Scanlon
Dec 31, 1969
0
Great location - friendly and relaxed atmosphere - lovely staff and great food - what more can you want on holiday - will definately stay again- excellent !
Jan Hughes Myatt
Dec 31, 1969
0
brilliant hotel. can't fault the service. and atmosphere. so comfortable especially for older generation. with special needs.they go the extra mile. food excellent as was the entertainment in the evening. staff all so friendly and helpful no wonder people return again and again. thank you. we will be back x
Peter May
Dec 31, 1969
0
A very nice hotel. It's just a shame there are too many Germanshere. And the hotel cleaners come to clean the rooms too early for me. Around half past eight in the morning. Food & service very good.
Jon Bartlett
Dec 31, 1969
0
Great location. Good food. Reception helpful
Markus Hellmann
Dec 31, 1969
0
Fantastic Service...great View from room ...if booked with ocean view. But also other rooms have nice view to pool area
Niko Lehtojuuri
Dec 31, 1969
0
Great hotel near the sea, very nice staff, good food, large pool area and nice rooms.
Jon Linn
Dec 31, 1969
0
Excellent hotel, staff very helpful especially the manager.
Mikka Dabee
Dec 31, 1969
0
Everything is perfect. Took off a star because wifi really sucks. Come on we are 2018
Neville Ames
Dec 31, 1969
0
Great place and great staff
Penny Wise
Dec 31, 1969
0
Stunning relaxing and beautiful hotel, highly recommended for couples and families, wouldn't stay anywhere else.
Nicholas
Dec 31, 1969
0
Superlative quality. Of all the Riu Resorts/Hotels I have experienced, this is the best. And thats after the second day. This is a Hotel Chain that knows what it's doing and gets it right first time.
Ian Wilson
Dec 31, 1969
0
Fantastic hotel. Stay at this hotel 2 or three times a year for over 20 years
Lawn38
Dec 31, 1969
0
Fantastic location! Very clean big rooms and nice pool areas. Food disappointingguess I expected a bit more variety. Would visit again but not in a rush to do so.
ML PROJECTS Andrea
Dec 31, 1969
0
6 stars for the location, just by the dunes. Very enjoyable hotel, great food, LGBT friendly. The spa could do with a refurb.
Jan Joanknecht
Dec 31, 1969
0
Nice terrace outside, but little or no shadow. Stylish.
Julie JT
Dec 31, 1969
0
Lovely hotel, polite staff and lovely food! Comfortable room and peaceful.
Kim Browes
Dec 31, 1969
0
Varied menu and nice room
Joseph Kerrigan
Dec 31, 1969
0
Food fabulous in quality, variety and quantity. Waiter service superb. Hotel in general is comfortable and spacious with a bit of an old style decor. We went in September and older people predominated (like us). The hotel was fully booked so we could not extend aour holiday. Overall good value for money.
Tom Burton
Dec 31, 1969
0
Great staff, great food at half pension, lovely rooms, a real treasure, a world apart in tacky Playa del Ingles
Christine Kelsall
Dec 31, 1969
0
Very clean and tidy. Decor a bit dated, stuck in the 80s. Staff very friendly and helpful. Food generally good.
A Dulevicius
Dec 31, 1969
0
Very nice place to visit. Very nice view and experience.
Barry Walker
Dec 31, 1969
0
After initial misgivings realised this was an excellent hotelthe food the staff and the amenities were first class. We will be back!
Nicole
Dec 31, 1969
0
Good breakfast and dinner. Nice rooms and clean.The hotel is in the City. Shopping Center in the Street. Playa Promenade 900m .
Danny Geuens
Dec 31, 1969
0
Nice view over the dunes.
Kelly Arenillas
Dec 31, 1969
0
Its a nice hotel, its near to the Dune. If somebody would like to stay there, its convienient to reach the Dune, bit its quiet expensive hotel.
Ann Williams
Dec 31, 1969
0
Brilliant hotel, the level of service is excellent, staff are friendly and very efficient. Room is in great condition, spotlessly clean, even the bits you can't see. Food is varied, fresh and well presented. Simply cannot fault it.
David Bloomer
Dec 31, 1969
0
Brilliant hotel and staff. Worth the extra for a room with sea view
Christopher Beament
Dec 31, 1969
0
Just pay the Travel agent to book you into this Magnificent hotel... You will not regret..worst thing having to fly with Thompson Airlines..as Bomo airport is close..but Airline never keep to Original flight times.
Lisfer Goncalves
Dec 31, 1969
0
Large rooms.
David Foulds
Dec 31, 1969
0
Pricey but nice
Stephen McCann
Dec 31, 1969
0
We'll definitely be coming back agian to enjoy this jewel in the ruicrown.
Ns Garden
Dec 31, 1969
0
Beautiful hotel on perfect location. Wonderful ocean and dunes views. 5* service, nice swimming pools and gardens.
Lanterns GC
Dec 31, 1969
0
Rooms feel like an old folks home. Outside very nice.
Les Craighan
Dec 31, 1969
0
This is an excellent hotel, staff very friendly and helpful, food excellent, eating breakfast outside on the terrace was one of the highlights of the day,
Nicola Docherty
Dec 31, 1969
0
Wonderful hotel with friendly helpful staff. Will definitely come back again.
Eleni Kyprianou
Dec 31, 1969
0
Beautiful place and will definitely go back.
Ian Wilding
Dec 31, 1969
0
Located directly overlooking the dunes, Hotel Riu Palace is a very Grand, Palatial building. I only had a short visit, but was very impressed with the standard of the decor. The staff were very efficient and courteous, I would highly recommend a visit.
Richard Wakeham
Dec 31, 1969
0
Good hotel in a great location.Staff are great.Carpet throughout which limits noise,but the walls are thin so you can hear televisions etc
Glenn rounding
Dec 31, 1969
0
Very friendly staff,comfy rooms,good air-con and a laid back pool scene with many sunbeds and parasols.
John Andrews
Dec 31, 1969
0
The Old Lady HAS seen better days... but it's still not a bad 4 star hotel
Stuart Quirk
Dec 31, 1969
0
Quality deteriorating over the years. Needs drastic refurbishment.
Jacek Szaniawski
Dec 31, 1969
0
Nice. I stayed here a couple of years ago.
ViVoBikes Ecycles
Dec 31, 1969
0
Ya conocíamos el hotel repetimos este año, bajamos una estrella porque hay detalles que no nos gustaron, el covid no puede servir de escusa para cualquier cosa.
Santiago Cruz
Dec 31, 1969
0
El trato amable y muy profesional. Sobre todo en el restaurante buffet dando las gracias en especiala Virtudes que se portó genial.
Francisco Martel Martín
Dec 31, 1969
0
Un gran trato personal. Una ubicación fantástica. Un servicio de limpieza excelente. ¡Sin duda una experiencia inolvidable!
Oscar Fitera
Dec 31, 1969
0
El hotel está situado en un enclave único frente a las dunas de Maspalomas tanto las habitaciones como las instalaciones del hotel son amplias y están bien equipadas las piscinas jardines están muy bien sobre todo el personal es de lo más atento el Hotel es muy recomendable
Mary Carmen S.
Dec 31, 1969
0
En estos momentos de la pandemia, el mejor lugar elegido por, medidas de seguridad e higiene, profesionalidad de todo el personal, comodidad en todos, la comida. En fin todos son elogios por nuestra parte.
Víctor
Dec 31, 1969
0
Muy buena ubicación.Muy buen servicio. Fantásticas piscinas. No pongo 5 estrellas pro que faltaria actualizar las habitaciones y sobre todo baños.
Jose Luid Arocha
Dec 31, 1969
0
La ubicación es magnífica. El servicio es muy bueno. Buena relación calidad/precio
Araceli Minguez Minguez
Dec 31, 1969
0
Totalmente recomendable.
Ramon Mira
Dec 31, 1969
0
Un hotel que hace honor a las estrellas que le distinguen, el trato muy amable y las normas covid se cumplen a rajatabla.
Roberto Santana Suarez
Dec 31, 1969
0
Buen estancia. Personal fenomenal. Gracias
José Manuel Recio
Dec 31, 1969
0
Excepcional ubicación y la mejor playa de la zona muy cerca.Las dunas justamente enfrente una imagen onírica. Magnífico trato de todos los trabajadores,mención especial a la directora Marisa Abalos.
Raúl Sánchez Velasco
Dec 31, 1969
0
Como siempre,IMPRESIONANTE!!! El personal muy amable,check in rapido,a pesar de las medidas por el Covid,piscina amplia,limpia,camareros muy amables y la comida del pool bar muy buena,tuve la oportunidad de conocer a la Directora y es una profesional,con un trato al cliente magnifico,muchas gracias Marisa por el recibimiento.
Paqui Naranjo Soto
Dec 31, 1969
0
Por el trato cercano y amable del personal,porque es cómodo y tranquilo,por la higiene y limpieza
Gema Rodríguez
Dec 31, 1969
0
Muy recomendable.
Maria Jose Izquierdo
Dec 31, 1969
0
Trato excelente
Natalia Sanchez bonilla
Dec 31, 1969
0
Me encanto el hotel, las piscina ed grande y bonita el personal muy amable
Vlar L
Dec 31, 1969
0
Buen hotel, muy grande, las instalaciones, que son estupendas, se quedan algo pequeñas con la cantidad de gente.
Veronik medina
Dec 31, 1969
0
Nos guato mucho el sevicio en cuanto a la amanilidad de los trabajadores .pero lamentable mente dormi fatal porq el colchon estaba muy mal estado y la espalda me la molio !!!!! Pero bueno nada q con un buen masaje no se arregle !!!
Araceli Cruz Hernandez
Dec 31, 1969
0
Por el trato recibido de todo el personal desde la directora gran persona hasta las personas que estan con las hamacas
Tomas Rincon Garcia
Dec 31, 1969
0
Un hotel que preside una gran vista de las Dunas de Maspalomas. Imponente, y punto de referencia en Playa del Inglés. Precio consecuente en comparación a los grandes hoteles de la zona de Meloneras. Piscinas que unen sus vistas a las dunas y un buen servicio de buffet en desayuno y cenas.
Elena Martín Díaz
Dec 31, 1969
0
Es la tercera vez que paso en éste hotel unos días de descanso.No me cansod recomendarlo por su excelente servicio...trato personalizado y resolutivo. Comida deliciosa. Personal muy educado y amable para cualquier cosa que se pueda necesitar . Enhorabuena a todo el equipo.
Ronnie Ferrari
Dec 31, 1969
0
Ha superado nuestras expectativas con respecto al año pasado ya que nos hemos encontrado mayor variedad y calidad en la restauración presentada y a su vez una mayor atención personalizada. Se puede sin duda mejorar mucho más sobre todo en la variedad al mediodía en la restauración pero hemos quedado satisfechos.
Rduj Rduj
Dec 31, 1969
0
Un muy buen hotel en las dunas de Maspalomas
Diego Pedro Palu Nuñez
Dec 31, 1969
0
Es un hotel pequeño,en lo que a instalaciones se refiere y algo anticuado en su estetica, más bien dirigido hacia gente de la tercera edad ,pero la comida es muy buena y muy variada, la limpieza y la atención del personal es excelente y por supuesto las vistas hacia las dunas de la playa sin insuperables
Karol Robson Martins
Dec 31, 1969
0
Bonito lugar me encanto
Ana Cormano
Dec 31, 1969
0
Una experiencia maravillosa.
Pruden Garcia
Dec 31, 1969
0
Viaje en familia, nos ha encantado el hotel, muy bien ubicado, la limpieza y el mantenimiento de los jardines excelente. La comida del buffet tanto en el desayuno como en la cena de calidad,elaborada y variada y sus trabajadores muy educados y encantadores,volveremos.
Aurora Rodríguez García
Dec 31, 1969
0
El aire acondicionado de la habitación no existe,es increíble!!!
Oscar Pérez
Dec 31, 1969
0
Gran hotel a los pies de las dunas de Maspalomas. Sitio muy tranquilo, ideal para estar tranquilo y relajado. Buffet de cena muy variado y todo muy rico. Muy recomendado.
David Cutillas
Dec 31, 1969
0
Se puede aparcar fácilmente. Únicamente para ver el parque natural. Puedes pasar por el paso central sin necesidad de entrar al hotel.
Silvia Santana Hernández
Dec 31, 1969
0
Excelente ubicación y servicio. Al lado de las dunas de Maspalomas. Hotel clásico en la decoración aunque lo van a renovar próximamente
Nyako Nakar
Dec 31, 1969
0
El hotel fabuloso. Muy bien cuidado. Y comida excelente. De cinco a ocho tocan un piano de esos electrónico y se hace muy cuesta arriba desde las habitaciones porque el volumen está muy alto. Por lo demás un hotel excelente.
Jesús Sánchez
Dec 31, 1969
0
Sirve de paso al mirador de las dunas.
IsaR Rodríguez
Dec 31, 1969
0
En plenas dunas de Maspalomas... un lujazo
Jose Alonso
Dec 31, 1969
0
Me ha encantado
Maria Varela Prego
Dec 31, 1969
0
Nos ha encantado este hotel, los empleados son muy atentos y educados. Sin duda repetiremos. Todo espectacular
Felix Peña alonso
Dec 31, 1969
0
Especial en la comida y muy buen servicio de comedor y bares para repetir
Jaime De La Ossa
Dec 31, 1969
0
La ubicación del hotel frente a las dunas y cerca de la playa es algo que no se puede mejorar, las vistas son inmejorables....!!! Lastima que no ofrezcan servicio de comidas en regímenes de pensión completa o todo incluido, porque esto ya sería la bomba...!!! Muy limpio y el personal en general muy amables, seguro que volveré...!!!
Francisco Nieto Rodriguez
Dec 31, 1969
0
Todo bien en general
Daphne Darretta
Dec 31, 1969
0
muy lindo
Marta Rebate
Dec 31, 1969
0
Los empleados son especialmente amables. El hotel es bonito y grande, la piscina tranquila con música de piano en directo. Está al lado de las dunas, que hay que atravesar para llegar la playa. Bonitas vistas. El Buffet de las cenas es bastante completo
Antonio Ruano Betancor
Dec 31, 1969
0
Fin de semana espectacular. Repetiremos seguro. Muy exquisitotodo el personal
Carmelo Enrique Laguna Paton
Dec 31, 1969
0
La atención es maravillosa
Dosole Soriano
Dec 31, 1969
0
Es de los mejores hoteles que he estado ,el trato recibido x sus empleados es magnífico ,son muy atentos ,el desayuno y la comida expectacular recomiendo que si estáis buscando un excelente hotel venir os encantará.
María Concepción García López
Dec 31, 1969
0
Hotel muy bonito. Lo visitamos para ver las dunas de maspalomas. Son impresionantes.
Octavio M
Dec 31, 1969
0
Tiene sus años pero mantiene su esencia y bien mantenido, la comida excelente mejor que muchos hoteles que zona maspalomas
Yeyi Gaspar Hernández
Dec 31, 1969
0
Excelente trato de todo el servicio, buena comida del bufet y unas vistas inmejorables
Luis Zoppino
Dec 31, 1969
0
Todo bien Todo bien!! La comida, las atenciones de los mozos, en la recepción del hotel, los presentes por el cumpleaños de mi señora. Un poco ruidosos el personal de limpieza. En realidad todo fue disfrutar !!
Oscar Larrosa
Dec 31, 1969
0
Tiene quer impresionante las vistas,yo solo pase por debajo para ver las dunas,
Rosa Roja
Dec 31, 1969
0
Muy bien tratados por personal. Muy Buena comida..Magnificos profesionales en todos los estamentos del hotel. Amenos epectaculos nocturnos..volveremos.
Enrique Hernández Falcón
Dec 31, 1969
0
El personal del hotel espectacular, amablescorrectos, siempre con una sonrisa. El hotel supertranquilo y la comida excelente y abundante, sin duda para repetir.
Fran Cabrera
Dec 31, 1969
0
Muy buena atencion.
Trinidad Alvarez
Dec 31, 1969
0
Ideal, gran atención. Lujoso.. Con mucho encanto...
Kino
Dec 31, 1969
0
Excelente hubicacion, servicio y buena comida, repetiremos!
Ant Bol
Dec 31, 1969
0
Un super hotel en un lugar maravilloso. Las vistas a las dunas son Impresionantes!!
Ricardo Urias
Dec 31, 1969
0
Estuvimos durante 6 días y tuvimos una estancia muy agradable. El hotel se encuentra junto a las dunas de Maspalomas en una situación inmejorable. Las instalaciones están francamente bien y el personal del hotel hizo todo lo posible para que nos encontrásemos formidablemente bien. Sin duda un lugar para repetir
Jorge Paz
Dec 31, 1969
0
Excelente atencion...buen buffet...y sobre todo, en las dunas de Maspalomas
Alex Blasco
Dec 31, 1969
0
El hotel muy bien, pero la playa no está nada cerca,y para mi eso es muy importante.
Agustin Garcia Lorenzo
Dec 31, 1969
0
Genial. Personal amable y excelentes instalaciones
Margarita V F
Dec 31, 1969
0
Tomamos 2 aguas y menos se cuatro euros. No es caro según es el hotel y el lugar .
Jesus Marrero
Dec 31, 1969
0
Necesita una reforma, pero muy buena atención
Sheyla Lorenzo Molina
Dec 31, 1969
0
Personal muy amable , habitaciones limpias y muy cómodas,las vistas un espectáculo,el bufé muy variado y la comida estupenda!
Nicola Davide Stella Germani
Dec 31, 1969
0
Hotel con ubicación privilegiada, a pie de las dunas. Estupendo bar/terraza con vista a las dunas donde pueden acceder externos al Hotel.
Ichwuensche Keinewerbung
Dec 31, 1969
0
Excelente Hotel. Tranquilo. Todo muy limpio. Todo el Staff es increíblemente atento con todos los huéspedes, muy profesionales!! La comida también excelente. Nosotros volvemos seguro! 100% recomenddad
Miguel González González
Dec 31, 1969
0
Espectacular
Teresa Sánchez
Dec 31, 1969
0
Buenas vstas
Rosmary Stanley de Ramos
Dec 31, 1969
0
Lugar de ensueño
Mª Dolores Ramos Lasso
Dec 31, 1969
0
Muy elegante,lindo,limpio y tranquilo. Con unos empleados muy,muy agradables
Josep Coll i Roig
Dec 31, 1969
0
Solo he pasado por fuera pero parece buen hotel
Alfonso Gonzalez Blanco
Dec 31, 1969
0
Solo de paso pero tiene muy buena pinta. Muy selecto
Francisco Benítez Hernández
Dec 31, 1969
0
Muy bien, aconsejable para descansar.
yoly LUNA lazaro
Dec 31, 1969
0
Sitio encantador, tranquilo y a la vez con marcha si la buscas. La educación y el trato es exquisito por parte del personal. El hotel una no es de estilo moderno, pero está genial.
Isa P. A
Dec 31, 1969
0
Muy buen hotel, buen servicio, buenas instalaciones
Chencha Garcia
Dec 31, 1969
0
sus instalaciones, sus piscinassu tranquilidad h su comida muy rica
Rafael Fuentes
Dec 31, 1969
0
Muy buena comida.Ideal para descansar.
Edd Mundo
Dec 31, 1969
0
Para descansar en familia. Muy buen restaurante!
Maximilione84
Gorgeous location and good food
4
The location is gorgeous, right in front of the dunes of Maspalomas. The food offer as well has been of really good level, both at breakfast and dinner. The service is of pretty good quality. Rooms...
AndyJ123
Palace Oasis Masapalomas
5
Excellent facilities and levels of service. Friendly attentive staff, who maintained a very high level of social distancing discipline and conduct regular temperature testing. Hotel is ideally...
Dreamer06759651701
Corona
5
Compliments about the well handling of corona measurements.
Super clean, everything people touch, like armrests of the chair you sat on, or the shower handle in the Pool area, it is desinfected. And...
cymro2
Amazing transformation
5
This hotel has been transformed during covid and is now a truly stunning 5* hotel.
Iâd booked a room with sea view and was on the 3rd floor with a view over the main pool towards the dunes and the...
wat4der
It's the little things that annoy
4
Returning after a Covid enforced layoff, stunned by the refurbishment, and pleased at the helpfulness of the staff, we found that the brilliance of most of the changes was affected by little things...
paulg308
Much improved
5
This is now my fifth stay here, and the first since its recent (substantial) refurbishment. Itâs much improved and now attracts a slightly younger crowd. The makeover is extensive and parts of the...
