Hyatt Place Detroit/Auburn Hills

Arvie RichardsonWilliams

Oct 05, 2021

5

Our stay was delightful! Thank you Lacrecia, Meagan and staff! Our room was cozy, the surroundings were clean and comfortable. The continental breakfast was hearty enough, (Bkft sandwiches, fruit, yogurt, fresh fruit, fruit cups, cereal, beverages, muffins, Kind bars , or boiled eggs, et al). A brief walk to fooderies, Quik Mart and quick ride to retail stores/ malls. THE BEDS ARE SUPER NICE. We loved our room set up with the L-shape lounge sofa/bed and the wet bar! This is really where you want to be. it's a friendly, affordable, and cozy ... not to forget convenient--- for fun, shopping and resting!

Kaydee Ryn

Oct 04, 2021

3

We got a room with 1 king bed an pull out couch. The pullout bed didnt fit in the room. We had to mess with the furniture to get it to fit. An when the bed is out you have to climb over the bed to get out of the room. An the bathroom was very small. You had to wedge ureself in the corner to close tho door. Room was clean tho

Jason Struve

Sep 06, 2021

2

We had stayed here before, excellent service,huge breakfast and clean. Well on Expedia it said they still offered breakfast. They had nothing. You have to be let in the pool and then locked in. There were no sheets for the pull out bed. Then when we pulled out the bed this is what we saw..A picture says a thousand words. Gross🤮

Kevin Pasanski

Aug 29, 2021

3

The website didn't say we had to schedule housekeeping a day in advance if you expect your bed to be made, fresh towels, in-room coffee service to be refreshed. Instead, you have to get your supplies at the front desk. Even after scheduling housekeeping, they did not come. Your website says there is onsite dining, but there was not. The Starbucks espresso machine was not working. A disappointing stay to say the least. We could have paid less for more at the hotel sharing the same driveway.

Marianne Metzger

Aug 01, 2021

1

We will not be staying in the hotel again. Booked a king room. Checked in, went to our room and found it was a double. Nothing said to us upon check in. Hauled our luggage back to the lobby to tell them about the mistake in room assignment. Told they gave our king room to a wedding party and this was all they had left. Why were we not informed that our reservation changed? Why was that reservation more important than ours? Front desk receptionist said it wasn't her problem. No manager on duty at that time. She really didn't seem like she wanted to be bothered since she kept her ear buds in the entire time she was "helping" us. Poor customer service. Still charged us for the king even though we were given a double. Will not be staying here again and will definitely be posting on other sites to warn others.

mindful1616

Annual

1

We have been to this hotel for an event in close proximity for about 4 years. Unfortunately, the cleanliness, control and atmosphere has dramatically changed... & not in a good way. Broken, dirty...

Dream54647538926

Anythingâs better than the Marriot down the street.

3

Front desk and office all float together in the middle of the lobby, some kind of misguided open office plan nod. The staff is unfocused because of it. Check in and customer service competes for...

Explorer14253808478

Horrible experience

1

Sign out front was broken and not lit at night for visibility, hallways and floors were filthy! Pool room was filthy, also felt unsafe the entire time. Will mever return. Horrible service and food as...

brettm0ffett

Great staff and clean hotel

4

This hotel is in a great location close to many businesses and just off of I75. The hotel is clean and the staff are very helpful and friendly. Recommend this hotel for sure, great value and also a...

screwdispalynames

Hyatt Place, Auburn Hills Michigan

3

The public areas of the hotel were welcoming and clean. The room was hygienically clean, but there were cob webs on the lights and drink spatters on the wall over the bar sink. Check-in was fine...

Becca9109

Worst hotel experience

1

Was unable to check at check in time of 3pm. Waited for shuttle for wedding, told by one staff that she could check us in so I went up to the desk to check in since the shuttle wasn't there yet (3:20...

Aprilmassey1979

Perfect Landing

5

This was my second time staying here, and it was just as nice as the first. Rooms are spotless, beds were comfortable, staff was friendly and the price was competitive. I really like the location as...

tnshou

A hotel that listens to their customers

5

I took my 1st trip to the area for business on January 28, 2022. Very nice, spacious, clean, king bed room. Very good layout. Great service checking in and checking out. The only caveat was not...

jcain387

Good night sleep

5

Great room. Came for a good night sleep. And was def able to get just that. The room was clean and Guest Service was just as good. I do plan on coming back for another nightâs stay in the near future.

Hyatt Place Detroit/Auburn Hills, Auburn Hills

Hyatt Place Detroit/Auburn Hills

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Room, 1 King Bed, Accessible, Bathtub ·

Standard Room, 1 King Bed with Sofa bed ·

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Hyatt Place Detroit/Auburn Hills, Auburn Hills

Hyatt Place Detroit/Auburn Hills

Price & Availability

Travelers

Select your room

Room, 1 King Bed, Accessible, Bathtub ·

Standard Room, 1 King Bed with Sofa bed ·

Room, Multiple Beds ·

Room, 1 King Bed (Specialty) ·

Room, 2 Double Beds (Specialty) ·

Overall

Customers Review

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