The Hotel Riu Ocho Rios (All Inclusive 24h) enjoys a beachfront location in the splendid Mammee Bay, in Ocho Rios, Jamaica, surrounded by thick woods and waterfalls. The exclusive 24h All Inclusive system offers you many high quality services. If you’re looking for holidays to relax and escape stress, this complex includes a fresh water swimming pool, a Jacuzzi, solarium terrace, gym, sauna and the Renova Spa wellness centre with a range of different treatments and massages. Not forgetting the vast beach right outside the hotel which is ideal for sunbathing. Jamaica’s cuisine is rich in tastes and colours, which is why you’ll find the best menus and variety served up by our chefs in the buffet restaurant and themed restaurants. While you are enjoying the beach or pool, you can cool off with cocktails and cold drinks from the hotel’s various bars.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Wasn't a good experience for our group (9 of us). The staff needs customer service training (front desk people were the worst here, followed by the securities at the main gate), they don't know how to talk to people, so full of attitude unnecessarily. The hotel itself is nice, very nice ambiance and views. The food is a 4 out of 10 very limited and not great in taste ( some was eatable others weren't), the entertainment staff were the best they were very pleasant welcoming entertaining and helpful 10 out of 10. I'm so Disappointed in Riu Ocho Rios always wanted to go there. Plus where you're in your room and call front desk no one picks up you have to walk to the front desk for help. Definitely would not recommend here until the staff gets training, they are at a negative zero. Not the best birthday but was manageable with great friends.”
Já estive lá de lua de mel.e top mesmo lindo lindo
naura Bitencourt
Oct 28, 2020
4
Gostei muito
Sheila Zafalon
Oct 28, 2020
5
Excelente resort com ótimos apartamentos e comida deliciosa. Entretenimento fantástico!
Luis Carlos Santos
Oct 28, 2020
3
Local fantastico, mas fui furtado em US $400 do cofre do quarto.
Ricardo Dutra
Oct 28, 2020
3
Pena que esse hotel fica na jamaica. Praias bonitas....e só
Lataya Douglas
Oct 27, 2020
5
Visited between August 9-11,2020 on the girls trips in the mids of the covid 19 pandemic.It was a great experience.I admired how there were persons standing along the hallway watching you to ensure you are wearing your mask and adhering to the covid 19 guidelines.They still tried to make our time there fun even despite of the 11pm curfew that was in effect. My friends and I had a ball. The food was good, the night life was even better.The facility is clean and spacious.The staff was very friendly.I will definitely be returning
Kesha Shirley
Oct 25, 2020
3
The room and environment excellent. Two negatives about the room: Mini bar had nothing in it ( I had to walk for water daily). Only items in the bathroomwere tissue ashower gel. Bo mini hand lotion or bar face soap. The variety of food, juices and pastry lacking. The dining area was cluttered I had to ensure I kept my distance.
Karen Brown
Oct 25, 2020
5
Great customer service start from the entrance and throughout my entire stay. I enjoyed every moment being here for three days. One in a million experienced.
No Cap Israel
Oct 21, 2020
5
Great food ,Great staff. Excellent room decor lighting and view. Long walking distances , some parts of the resort is closed to the pandemic which is understandable so a mask is required everywhere you go to protect yourself.Hand sanitizing machines are in every part of the resort but still you are advised to bring your own. Overall a good resort nice vacation spot and you should definitely check it out.
Demetry Harrison
Oct 07, 2020
4
Customer service was great!, the rooms & overall hotel was clean and the food was good, just needs more varieties to choose from. Sanitation areas were plentiful as well, would have given 5 stars but almost all restaurants & bars where closed throughout the time i was there, must have been because of the covid but more could have been done. Would definitely recommend!
Ruthie Cutie
Sep 28, 2020
1
Wasn't a good experience for our group (9 of us). The staff needs customer service training (front desk people were the worst here, followed by the securities at the main gate), they don't know how to talk to people, so full of attitude unnecessarily. The hotel itself is nice, very nice ambiance and views. The food is a 4 out of 10 very limited and not great in taste ( some was eatable others weren't), the entertainment staff were the best they were very pleasant welcoming entertaining and helpful 10 out of 10. I'm so Disappointed in Riu Ocho Rios always wanted to go there. Plus where you're in your room and call front desk no one picks up you have to walk to the front desk for help. Definitely would not recommend here until the staff gets training, they are at a negative zero. Not the best birthday but was manageable with great friends.
Shanik Ramson
Sep 13, 2020
4
Had the best time here and it definitely warranted a return trip. Staff was exceptional from the security at the gate to the sanitization/ bell hops to the front desk. Rooms were clean and beautiful. And the property was overall lovely and well kept. As a foodie, I thoroughly enjoyed the food, only disappointment was the quality and availability of snacks but covid considered.
Looking forward to the upcoming trip.
Tenesa Dawkins
Sep 11, 2020
4
Was ok...wish I could take food to my room tho.
Anand Mahabir
Sep 09, 2020
5
Amazing resort! Stayed during the pandemic, right after reopening and the staff couldn't have been warmer or more welcoming. The resort has done an incredible job of adapting to new health and safety protocols with regular sanitization everywhere and mandatory masks. Rooms are spacious and updated and the food and service are quality. Highly recommend staying here. Also walking distance to Scotchies!
Martin Valadez
Jun 28, 2020
5
Excelente Servicio una atencion al cliente de primera, todos los empleados muy amables Excelente Comida, muchas gracias al Chief Victor, Chief Gerardo y Chief Galan por todassus atenciones esperamos verlos de nuevo pronto
Moacyr Mariano Da Cunha
Mar 28, 2020
5
Excelente
Ramiro Pérez
Mar 28, 2020
3
Muy buen hotel y personal. Los restaurantes permiten el ingreso con niños lo que no siempre genera un ambiente de calma para disfrutar las comidas (es conveniente no esperar y comer en el buffet donde la acústica no aturde)
Raki Aisha
Mar 28, 2020
5
Un hotel impresionante, preciosas vistas desde sus habitaciones y una playa que da gusto pasear por ella. Se come de maravilla y aunque pone que no se puede fumar, hay ceniceros repartidos por el hotel y en la playa tienes zona de no fumadores y de fumadores
Jose de la cruz Caicedo N.
Mar 28, 2020
4
Buena hospitalidad personal atento y cordial las instalaciones impecables fue muy buena eleccion.
Alex Woodward
Mar 02, 2020
4
It was a nice stay overall, but the first experience of the food we had was from the Italian restaurant at the hotel. The pasta sauce was neon red... That made have made the food at St. Ann's seem that much better. The beach was great, the catamaran was super fun, one pool got kind of cloudy, but the infinity pool was always clear and the rum was always flowing.
Pablo Mamone
Feb 28, 2020
5
Excelente hotel. Renovado 100% a mitad de 2019. Excelentes las comidas, la playa, el entretenimiento y el parque de agua incluido. Muy recomendable!
Bruno Franceschini
Jan 28, 2020
5
El hotel fue renovado y se fue re inaugurado en septiembre de 2019. Excelente lugar y, atención.
Poderia ser melhor, as garçonetes em geral são mto mal educadas...
Braudelino Bittencourt
Oct 28, 2019
5
Excelente, em estrutura e atendimento. Fantástico.
Fernando Vázquez García
Oct 28, 2019
5
Actualmente está en reforma completa, su apertura es el 21 de este mismo mes, cuenta con 1000 habitaciones, discoteca, cinco piscinas, restaurantes varios, playa privada y un pequeño parque acuático.
Kizkat
I Love The RIU
5
I've been to Jamaica many times and I have to say the RIU is my favorite place to stay. The food was great and they had a lot of variety. All the rooms have great views and the grounds are...
Kari-annI L
Horrible experience
1
The stay was merely ok the food was average . The children did how ever enjoyed the splash city however at check out the is were an average stay turned into a bad one. At minutes to 12 a very rude...
83becstar
Best wedding ever!!!
5
Got married here with 22 guests and everything was perfect. Would go back in a heartbeat. There is everything here to suit every needs. Only thing I would say is that a lot of the Americans are damn...
552oralm
Worst service
1
I visited Riu Hotels in Mexico, the Dom.Rep and here in Jamaica, my first time here at Riu Ocho Rios and my first day and I am ready to check out. Leon at the bar has no manners,request for a iron...
925eliset
Lovely resort but American-centric entertainment and food
3
Lovely hotel with really accommodating staff members. Lovely Jamaican food and attentive service. A bit out of the way of Ochoa but perfect for a retreat within the resort and nearby excursions like...
Drumette
Worst RIU I have stayed at.
3
We didn't always get towels in our room. We had a wedding so i called the front desk and explained that i needed towels. I never got them. I had to chase down a cleaning cart to get them so I could...