Phone Number 78643822672
Courtyard Charlotte Airport Billy Graham Parkway
321 W. Woodlawn Road, Near Billy Graham Library, Charlotte, NC 28217, United States
Rating
4.4
GreenLeader
2024
Price Level
$$
Rooms
175
Pets
No
from $ 677.73
20
Dec

Courtyard Charlotte Airport Billy Graham Parkway, Charlotte

Courtyard Charlotte Airport Billy Graham Parkway

Located just off Interstate 77 this hotel offers free 24-hour shuttle service to and from Charlotte/Douglas International Airport less than 16 km away. Free WiFi is provided in all rooms. A flat-screen TV a microwave and a small refrigerator are found in each room at Courtyard by Marriott Charlotte Billy Graham Pkwy. Tea and coffee-making facilities are also included. An seasonal outdoor pool and a hot tub are open to all guests of the Billy Graham Parkway Courtyard. A business centre 24-hour fitness room and 3000 square feet of meeting space in-house catering are also on site. Guests can enjoy an outdoor patio with a fire pit. The Bistro breakfast includes hot sandwiches. A variety of beverages from Starbucks coffees to beer and wine are on the menu. Charlotte city centre is less than 8 km from the Courtyard. The NASCAR Hall of Fame is less than 15 minutes’ drive away.

Courtyard Charlotte Airport Billy Graham Parkway

Price & Availability

Select your room

Courtyard Charlotte Airport Billy Graham Parkway

Room, 1 King Bed, Non Smoking, Ground Floor (Mobility/Hearing Accessible, Tub) ·

Room Only · 1 King Bed
Book now and save
Total
$ 677.73
Courtyard Charlotte Airport Billy Graham Parkway

Room, 1 King Bed, Non Smoking, Ground Floor ·

Room Only · 1 King Bed
Book now and save
Total
$ 677.73
Courtyard Charlotte Airport Billy Graham Parkway

Room, 1 King Bed, Non Smoking, Ground Floor (Mobility Accessible, Tub) ·

Room Only · 1 King Bed
Book now and save
Total
$ 677.73
Courtyard Charlotte Airport Billy Graham Parkway

Room, 1 King Bed, Ground Floor ·

Room Only
Package Rate
Total
$ 712.85
Courtyard Charlotte Airport Billy Graham Parkway

Room Run Of House ·

Room Only
Package Rate
Total
$ 712.85
Courtyard Charlotte Airport Billy Graham Parkway

Room, 2 Queen Beds, Non Smoking ·

Room Only · 2 Queen Beds
Book now and save
Total
$ 734.33
Courtyard Charlotte Airport Billy Graham Parkway

Room, 1 King Bed with Sofa bed ·

Room Only · 1 King Bed and 1 Double Sofa Bed
Book now and save
Total
$ 734.33
Courtyard Charlotte Airport Billy Graham Parkway

Guest Room, 1 King, Ground Floor ·

Room Only
Package Rate
Total
$ 780.04
Courtyard Charlotte Airport Billy Graham Parkway

Room, 2 Queen Beds ·

Room Only
Package Rate
Total
$ 790.87
Courtyard Charlotte Airport Billy Graham Parkway

Guest Room, 2 Queen ·

Room Only
Package Rate
Total
$ 844.85
Courtyard Charlotte Airport Billy Graham Parkway

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr) ·

Room Only · 2 Queen Beds
Total
$ 863.89

Overall

Excellent
4.4
710 reviews
5
236
4
115
3
58
2
23
1
34

Customers Review

Value 4.2
Location 4.5
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.2
Amenities 3.8
Condition 4.4
Recomendation 84.9%
“Let me first start by saying that I am a Platinum Elite member and this is not flexing but to give everyone some context on the level of service that is expected. I booked a room as a delay resulted in having to spend the night in Charlotte. I checked into the room using the Marriott APP and when I arrived at the hotel the receptionist communicated that all the rooms have been booked with none remaining. Marriott offers a Ultimate reservation guarantee for situations where the hotel is unable to honor a reservation - the hotel is required to find and pay for a room at a nearby hotel and offer some sort of compensation to upkeep the promises made by the Marriott brand. The receptionist had no knowledge of what I was talking about and said "the manager is not in" so he wasn't able to assist me, leaving me on my own to figure out what to do next. This clearly shows how uncaring, unorganized, and unknowledgeable the hotel staff here is. If you decide to stay at this hotel be prepared to receive no assistance if any problems come up. In my opinion it's better off to go find another hotel rather than having to deal with a headache. Lastly, the hotel seemed to be poorly maintained from the outside to the lobby. Maybe the hotel is understaffed and doesn't care. Lastly, I was never able to stay the night so I can't say much about the rooms it self. I would give 0/5 stars if I could. STAY AWAY, this hotel needs help! To the manager and staff: I hope you respond. Love to hear what type of excuse you come up with.”
— Mike Zhang
“Stayed at the Courtyard for work trip as normally Courtyards are very nice. I should have checked the reviews here before booking as all the negative reviews are right and apparently the issues have been going on for months and they have not done anything to correct them. I had 3 colleagues flying in from all over the country and they stayed here with me. All of us had issues with the rooms, and the condition of the hotel and lack of amenities. I have included a pic of the shower floor in my room. The site says this hotel is recently remodeled but they cut a lot of corners. The towel rack in my room and one of my colleagues room kept falling off the wall. One was missing trash can and bath towels, the other had a hole where the mini refrig had been removed and never replaced, and one of us had to change rooms because the door key card reader malfunctioned multiple times. The outside doors do not work with key cards which means at night you have to walk through a poorly lit parking lot from the back of the building to the front and people prop open the doors. We also booked here instead of the Hyatt House because the website showed this courtyard had a restaurant/bistro and and out door seating area with a fireplace whereas Hyatt was under construction and had no amenities open. Well this place has nothing open. The outside fireplace sitting area could not be turned on by staff, and the restaurant had no one there near lunchtime. We came back around 8 pm last night hoping to gather at the bistro area to have a few drinks and socialize before we flew out in the morning, but they had no drinks, and one person who was behind the counter but disappeared to go do other duties. The only positive was the soft bed in the room but I will never return here and Marriott should remove their name from this property. From the reviews it’s seems other guests have had the same issues for months and nothing has changed, so please don’t bother replying and saying you are sorry as it appears Marriott doesn’t care!”
— Jennifer Luke

Similar Hotels you may also like

Popular properties similar to Courtyard Charlotte Airport Billy Graham Parkway
Courtyard Charlotte City Center
Residence Inn Charlotte Uptown
Hilton Garden Inn Charlotte Uptown
Aloft Charlotte Ballantyne
Hilton Garden Inn Charlotte Airport