“Es un hotel muy grande. Todo incluído pero los tragos no son de tan buena calidad y la comida en los restaurantes es buena sin llegar a ser excelente. Tiene varias albercas y la zona Splash de verdad vale la pena. Los espacios comunes están muy cuidados. El servicio es esmerado y todos los empleados fueron amables y nos apoyaron en todo lo que les pedimos a lo largo de nuestra instancia, incluyendo apoyo con proyectos escolares porque fuimos en temporada de escuela.”

“We really enjoyed this resort mostly because of the pools and their location to the beach. There are a lot of pool bars which I appreciate because as people know pool bars tend to have people stay all day and never leave. Eww. Having the choice of three or four pool bars was nice. The only complaint about the pools was there were only a few that were heated and it was quite chilly During the time of year that we went. It would’ve been nice to have an outside hot tub to end the day. This is a huge resort so expect to do a lot of walking which we enjoy on holidays because we eat and drink for a week so the exercise is welcomed. Our room was very nice with a king size bed, and always clean. I am a bath person, so I didn’t miss not having a bath to relaxing because there was only a shower. We had a bottom floor room in building number seven. We enjoyed the buildings location, it is close to the pools and the beach. I wouldn’t recommend a bottom floor, because I felt like there were a lot of bugs coming in. I did get quite a few bug bites and did have to spend some time killing mosquitoes every night before bed. I have not had this experience before in Mexico so that was a bit annoying. Next time I would ask for building number seven and a room on the fourth floor. This building also has elevators. The food is totally fine and there are a lot of choices throughout the day and evening. We particularly enjoyed the sushi restaurant, the food was fresh and very tasty. They have a different set up for the restaurants at night, you cannot make reservations during the week. You have to show up about a half hour before the restaurant opens, and either stand in line or put your name down for a later time. We did not do this and tended to just show up and very seldom had much of a wait. They will also give you a buzzer to take with you to go have a drink and come back when your reservation is ready. There were a lot of comments about this resort, being a party place and that there are party locations throughout the resort, but there are also some great quiet locations if that’s not your thing. They do have foam parties throughout the week, but they start fairly early and do not go past 10 PM at night. We never felt disturbed by any partying and joined in on one of the foam parties one night and had a blast. The staff at this resort are very friendly and helpful. The only complaint I would have is that there are not enough Restrooms throughout the resort. Down at the pools by the beach there is one set of bathrooms that are convenient to the pools. Up in the middle of the resort the restrooms are much harder to locate and farther from the pools. At one point it felt like people might be just peeing in the pool because it was more convenient. The other suggestion would be to have more live music throughout the resort. We did not see any mariachi bands, or any local music. The restaurants at night did not have music playing, which would’ve definitely helped with the ambience. The resort was very clean and well-maintained. All in all it was a great vacation and a great resort.”