“Overall the Aloft in downtown Nashville was a great place to stay for a quick visit. The location was perfect and was a quick ride to anything as well as in walking distance to many bars & restaurants. The hotel had an interesting smell and the rooms & bathrooms were set up very weird. It was nice to have an attached parking garage though. The staff was very helpful and friendly! Would definitely recommend staying here if taking a quick trip to Nashville.”

“Stayed for one night with check in 10/8 and check out 10/9. Pros: - clean room - great location for Broadway/ Bridgestone Arena Cons: - ‘this is a no smoking property’ signs are a joke. As soon as we walked in there was a covered up cigarette smoke smell. It was even worse on the elevators and on our floor, but I will say, you couldn’t smell it in the room. - the pillows had hair and a stain on them, so I called the front desk to get new ones. I was put on hold and then the call disconnected - The unwelcome 8:30 AM wake-up call. We were woken up by a woman knocking on our door saying ‘housekeeping’. We replied we didn’t need anything and she kept knocking. Finally my boyfriend opened the door to a woman asking when we were leaving. It was really weird because we didn’t ask to be waken up and she didn’t have anything to identify she was with the hotel. We quickly packed up our things and headed out. As the waited for the elevator, a man came from an another room (also not identified as a hotel employee) asking if we are leaving and from what room. It was weird and if I had been staying here alone it would’ve been pretty unsettling. I’ve never heard of someone coming to my room 2.5 hours before checkout asking when I was leaving. Aloft is that how you treat your guests when they’re paying over $500 for one night?”