Phone Number 78643822672
Hotel Riu Caribe
Boulevard Kukulclan, Kilometer 5.5, Lote 6-C, Zona Hotelera, Near Tortuga Beach, Cancun, 77500, Mexico
Rating
4
Price Level
$$$
Rooms
506
Pets
No
21
Dec

Hotel Riu Caribe, Cancun

Hotel Riu Caribe

The Hotel Riu Caribe (24h All Inclusive) is located in the hotel area of Cancun, Mexico, in a seafront location on a beach with turquoise water and fine sand. This complex includes all the facilities you could need for a perfect stay. You will find two fresh water swimming pools, a diving pool, a solarium-terrace, a gym, sauna, steam bath, Jacuzzi and the “Renova Spa” wellness centre. Thanks to the All Inclusive system you can enjoy Mexican cuisine at its best. It includes a wide variety of recipes and is recognised for its distinctive and sophisticated flavours which incorporate many spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer the best menus and made to order dishes. From its beachfront location in Cancun, this complex offers you marvellous views and the perfect area for enjoying different activities and water sports. If you’re travelling as a family, couple or with friends, you can enjoy the All Inclusive system with sports like table tennis, volleyball, cycling, golf, catamaran, snorkelling and much more. At night we invite you to watch the different shows, listen to live music and come dancing in the “Pacha” club. Your children can join the exclusive RiuLand entertainment programme where they can do crafts and activities with other children.

Hotel Riu Caribe

Price & Availability

Overall

Very Good
4
1303 reviews
5
4339
4
2968
3
1116
2
457
1
408

Customers Review

Location 4
Cleanliness 4.2
Comfort 3.8
Neighborhood 4.2
Amenities 4
Condition 4
Recomendation 57%
“If you’re Black or African American this place is NOT for you. Upon arrival I was given a heads up that I should’ve stayed at the Palace next door because Caribe doesn’t have many of my people. Which I found out to be true! We had a situation where I was confronted by their staff for not having a wristband on. There were other people without wristbands and I asked jokingly “Why are you asking me and not the others, is it because I’m black?” The staff member at the front counter named Eduardo said “exactly”! At the time I was like hmm.. maybe he didn’t understand what I said? Eduardo repeated.. yes, it’s because your black! Not once but 3 times! At this point we asked for management who claimed he didn’t know what he was saying! He spoke perfect English during the entire conversation. Long story short they charged me $125 for a wristband that they never gave me when I arrived. That wristband was supposedly covered in our original booking for 1 room with 2 guests! Not to mention they don’t have anything catering to us and our likes at this location. My driver told me prior to arrival that I should’ve stayed somewhere else.. I wish I would’ve listened! However, some of the bartenders were nice and funny. The view was beautiful and the pools and beach were clean. I must say I have never experienced discrimination in United States.. or any other county that I’ve visited. To go on vacation in Cancun Mexico and experience it for the 1st time in my LIFE absolutely ruined my trip. I will never forget this place and it’s not for a good reason.”
— KaSheena R
“Un hotel viejo pero en buenas condiciones. Puede mejorar bastante. Sin embargo el nivel de calidad de comida deja que desear. Las habitaciones son anticuadas e incluso peligrosas para menores de edad ya que tienen mesas con vidrios filosos y mal cortados. En el exterior: sin duda alguna extraordinario, es lo mejor del lugar. Los espacios exteriores, albercas y playa! MAGNIFICA VISTA.”
— Raul Gutierrez

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